2/10 Teruk
maxine
12 Jan 2026
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The best thing about this hotel was the hot power shower. Thank goodness for it after a sleepless night due to the bar next door having an outside party from 11.30pm - 4am.
This party happens EVERY TUESDAY AND FRIDAY. You have to be able to sleep with this noise because there is zero soundproofing.
The bed was fine and room size fine.
Annoyingly the plug point I plugged my phone charger in was faulty and didn’t work. I found out my phone hadn’t charged I was leaving.
The worst part was a very argumentative Karam on reception.
He was curt at check in and gave me almost no information apart from telling me I was all-inclusive and gave me WiFi pass that would only work in public areas (it didn’t even). At checkout I told him about the good shower, all night party and i also mentioned I’d not had any food despite being all-inclusive. I hadn’t found the restaurant and when he checked me in he hadn’t given me any information about restaurants/times/ meals/pool/towels etc etc.
He told me he gave me an envelope with this information- he did not. He only gave me WiFi- not an envelope with information.
But he argued and argued, could not see any error and as I had already checked out I left.
Karam has worked there for 16 years he told me and he was the weakest link of all…
maxine
Menginap 1 malam pada Jan 2026