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Reviews of The Shanghai EDITION

5 out of 5
The Shanghai EDITION
199 Nanjing Road East, Huangpu, Shanghai, Shanghai

Reviews

9.2

Wonderful

Rating 10 - Excellent. 74 out of 111 reviews" "
Rating 8 - Good. 25 out of 111 reviews" "
Rating 6 - Okay. 9 out of 111 reviews" "
Rating 4 - Poor. 2 out of 111 reviews" "
Rating 2 - Terrible. 1 out of 111 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Breandan, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Farah

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved it! Great location and Tailor was amazing! Disappointed that only one concierge spoke English and he was amazing ! The other one didn’t at all! It was hard for others to speak! Tailor was beyond amazing there
Stayed 2 nights in Apr 2024

10/10 Excellent

xiaojun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Rogelio

Travelled with group
Liked: Staff & service, property conditions & facilities
the food is good
Stayed 2 nights in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2024

10/10 Excellent

Gonzalo

Stayed 2 nights in Nov 2023

10/10 Excellent

Gonzalo

Stayed 3 nights in Nov 2023

10/10 Excellent

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic stay. Every single person working there were so attentive, respectful, friendly, making our stay in Shanghai so pleasant.
Stayed 7 nights in Sep 2023

4/10 Poor

Darren

Stayed 3 nights in Nov 2023

10/10 Excellent

Kyunghyang

Stayed 1 night in Nov 2023

10/10 Excellent

Hanwei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Stayed 1 night in Nov 2023

8/10 Good

Sergio

Stayed 4 nights in Oct 2023

10/10 Excellent

Chia Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Ariel Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in Shanghai
Benjamin was so kind. Everything in the hotel is nice, also the excellent restaurant hiya in the 27 floor
Stayed 2 nights in Oct 2023

10/10 Excellent

Helen

Stayed 1 night in Oct 2023

8/10 Good

JOON SUNG

Stayed 2 nights in Aug 2023

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite Edition Hotels. Beautifully designed hotel with well thought our rooms, excellent F&B venues and a friendly group of staff. Highly recommended.
Stayed 3 nights in Jul 2023

10/10 Excellent

Miguel Medina

Stayed 4 nights in Jun 2023

8/10 Good

Wenshi, new york

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, rooms, and staff. On weekends lobby can be busy and noisy. Convenient location especially close to the Bund (great rooftop views). Taxi drop off area however can be hard to find and inconvenient for baggage loading. Valet/bell hop services can be improved for guests. We got in at night and valet did not have any luggage trolley to help carry luggage into the front desk.
Stayed 3 nights in Jun 2023

10/10 Excellent

CHUWEI

Stayed 1 night in Jun 2023

10/10 Excellent

David

Stayed 1 night in Apr 2023

8/10 Good

LI JUNG

Stayed 1 night in Apr 2023

8/10 Good

Cherie

Stayed 1 night in Mar 2023

6/10 Okay

BAR

Business traveller
Liked: Cleanliness, staff & service
Great service but not great for the rest
The hotel location / access is not the easiest. Their is not real lobby convenient for meetings. The breakfast is mediocre. No espresso coffee machine in room Rooms are not large. Shower area and design is not well thought about and has some functioning problems. With all there - the services and attention from stuff is excellent. I recommend rather to tourist and young people for more of an exploration stay.
Stayed 1 night in Feb 2021

6/10 Okay

Wayne

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Many better value hotels in Shanghai
Checked in on 12/23 around 6PM. for a 4 night stay Was assigned a room, and I asked if there was higher floors available. NONE was available Went to my assigned room, and the room smell was just foul. Smells like bad plumbing or someone use the bathroom not too long ago.. Called receptionist about the smell, they came up and brought us to a higher floor that we originally requested. This is unacceptable for a $350+ a night room in Shanghai, In a city where I have plenty of other options. 1. The lack of sincere accommodation to my request especially on a 4 day stay. 2. The awful smell, how are rooms released to customer with that smell??
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from 上海艾迪逊酒店 on 13 Mar 2020
欢迎您光临上海艾迪逊酒店。非常高兴得知您在此度过了一段美好惬意的时光。 我们会继续努力也期待与您的下次相聚,为您提供更完美的服务。 真切期盼与您再次相遇,为您呈现艾迪逊的更多迷人之处!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was classy, yet modern. It was very clean and people were nice.
Stayed 3 nights in Nov 2019
Response from The Shanghai EDITION on 10 Dec 2019
EDITION is a new unique original experience, brought to life for our guest by impassioned employees who are emotionally engaged in the brand. We are especially proud to know your satisfaciton and look forward to your soonest return.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019
Response from The Shanghai EDITION on 10 Dec 2019
EDITION is a new unique original experience, brought to life for our guest by impassioned employees who are emotionally engaged in the brand. We are especially proud to know your satisfaciton and look forward to your soonest return.

10/10 Excellent

Susan, New York, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, attractive rooms with all amenities. The staff is particularly great-- attentive, ready to help with any question or problem (not just about the hotel, but helping foreigners get around Shanghai). Especially appreciated Vinson's above and beyond assistance. Zoe and Lily were friendly and helpful. Would have preferred Chinese food in the restaurant but breakfast was excellent. Cool rooftop bar.
Stayed 3 nights in Oct 2019
Response from The Shanghai EDITION on 10 Dec 2019
EDITION is a new unique original experience, brought to life for our guest by impassioned employees who are emotionally engaged in the brand. We are especially proud to know your satisfaciton and look forward to your soonest return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from The Shanghai EDITION on 10 Dec 2019
EDITION is a new unique original experience, brought to life for our guest by impassioned employees who are emotionally engaged in the brand. We are especially proud to know your satisfaciton and look forward to your soonest return.

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glam
Very streamlined and clean. The service is amazingly next level, highly recommend.
Stayed 1 night in Nov 2019
Response from The Shanghai EDITION on 8 Nov 2019
EDITION is a new unique original experience, brought to life for our guest by impassioned employees who are emotionally engaged in the brand. We are especially proud to know your satisfaciton and look forward to your soonest return.

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
Amazing
Stayed 2 nights in Sep 2019
Response from The Shanghai EDITION on 8 Nov 2019
EDITION is a new unique original experience, brought to life for our guest by impassioned employees who are emotionally engaged in the brand. We are especially proud to know your satisfaction and look forward to your soonest return.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019
Response from 上海艾迪逊酒店 on 21 Nov 2019
非常感谢您抽出宝贵的时间来完成这项评价。很遗憾获悉此次体验未能达到您的预期,请接受我诚挚的歉意。上海艾迪逊酒店致力于为每一位顾客提供精细考究的服务,我们高度重视您的反馈,我已经将您的反馈与团队分享并及时跟进以做出更好的改进。期待您的再次光临并给我们机会让您对我们酒店重拾信心,艾迪逊酒店的每一位成员都期待与您再次相遇并带来更好的服务体验。

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. We liked a lot ! Maybe you should invest in more da facilities .
Stayed 2 nights in Jul 2019
Response from Josette Hong Assistant E-commerce Manager on 23 Jul 2019
Dear guest, Thank you for sharing the pleasant experience with us and we are delighted to know your recognition. Restaurants, bars, and entertainment at The Shanghai EDITION include: Shanghai Tavern, Michelin Starred Chef Jason Atherton’s all-day dining, brasserie style restaurant and HIYA, a new Japanese restaurant, also by Atherton; Punch Room, the sophisticated cocktail lounge first made famous at The London EDITION; Canton Disco, a traditional Cantonese restaurant concept, with a contemporary update; The Club Room - a gentleman’s club-inspired lounge area that exudes a sense of warmth and exclusivity; and Electric Circus, a fresh kind of club and VIP lounge and nightclub, in the tradition of Ian Schrager’s first venture, Studio 54. We look forward to bringing the one-of-a-kind experience in your every return The Shanghai EDITION. Best regards,

10/10 Excellent

Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stay above expectation
lovely hotel with tasteful decor and good selection of quality food and drinks. The night club is a good surprise. Only downside is the location, very touristy and overly crowded.
Stayed 3 nights in Jun 2019
Response from Josette Hong Assistant E-commerce Manager on 26 Jun 2019
Dear Yin, Thank you for staying and sharing your positive feedback with us and we are delighted to know that you have had a pleasant stay here and enjoy the night club - Electric Circus (open for Friday and Saturday). Ian Schrager, the American visionary and pioneer of boutique hotels, brings the celebrated EDITION brand to the metropolis of Shanghai, with an unprecedented blend of leisure and entertainment within one luxury hotel. We are dedicated to authenticity in design and gracious sophisticated and personalized services. EDITION is enchanting and makes you spirit soar. It stimulates the senses and creates lasting memories. We look forward to your soonest return and experience more enchanting spaces. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2019
Response from Josette Hong E-commerce Assistant Manager on 5 Jul 2019
Dear guest, Thank you for sharing your positive feedback. The Shanghai EDITION is a unique and innovative hotel concept that is authentic, modern and personalized. It is of its place and of its time; unlike any other EDITION before it or to come after. This next generation urban luxury retreat is not merely a hotel, but an elegantly designed, intricately interlinked complex of structures, spaces, and settings that together offer a new kind of environment. An oasis of relaxed entertainment and comfort at the heart of one of the world’s most populous cities, The Shanghai EDITION’s style is naturally tailored to its guests’ needs and desires all under one roof. It encompasses a radical, living elegance and Invisible design done with honesty and conviction. We once again thank you for your positive feedback and we look forward to your soonest return. Best regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond awesome!
Just amazing! Can’t say enough about this place. The GM, club manager, and bar manager Bob, were all awesome! I’ll definitely be back!
Stayed 1 night in May 2019
Response from Josette Hong E-commerce Assistant Manager on 4 Jun 2019
Dear Matthew, Thank you for sharing the pleasant experience with us and we are delighted to know your recognition about the Shanghai EDITION and proud to share with GM and F&B team leaders which made us very encouraged. The Shanghai EDITION is a unique and innovative hotel concept that is authentic, modern and personalized. It is of its place and of its time; unlike any other EDITION before it or to come after. This next generation urban luxury retreat is not merely a hotel, but an elegantly designed, intricately interlinked complex of structures, spaces, and settings that together offer a new kind of environment. An oasis of relaxed entertainment and comfort at the heart of one of the world’s most populous cities, The Shanghai EDITION’s style is naturally tailored to its guests’ needs and desires all under one roof. It encompasses a radical, living elegance and Invisible design done with honesty and conviction. We once again thank you for your positive feedback and we look forward to your soonest return. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Josette Hong E-commerce Assistant Manager on 14 May 2019
Dear guest, We are delighted to know that you enjoyed the stay with us. The Shanghai EDITION is a unique and innovative hotel concept that is authentic, modern and personalized. We hope to welcome you in the future and experience more enchanting spaces. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Josette Hong E-commerce Assistant Manager on 14 May 2019
Dear guest, We appreciate offering positive feedback! The Shanghai EDITION is a unique and innovative hotel concept that is authentic, modern and personalized. The Shanghai EDITION’s style is naturally tailored to its guests’ needs and desires all under one roof. It encompasses a radical, living elegance and Invisible design done with honesty and conviction. We hope to welcome you in the future and experience more enchanting spaces. Best regards

10/10 Excellent

WZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staffs and the room is new and clean
Stayed 1 night in Mar 2019
Response from Josette Hong E-commerce Assistant Manager on 15 May 2019
Dear guest, Thank you chosen The Shanghai EDITION and it is pleasant to see the our service and room facility create lasting memories for you. EDITION is brought to life for our guest by impassioned employees who are emotionally engaged in the brand. We are dedicated to authenticity in design and gracious sophisticated and personalized service. We are especially proud to know your satisfaciton and look forward to your soonest return. Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Average 5 star with a fancy name and price tag
Hotel was new so overall experience was pleasant but it definitely wasn’t worth its price. It is branded as a luxury hotel but there wasn’t anything to wow, the luxurious feel was lacking. Other international 5 star hotels at lower prices fair better. It is really just your average new hotel.
Stayed 2 nights in Feb 2019
Response from Josette Hong E-commerce AM on 8 May 2019
Dear guest, Thank you for taking the time to share your experience with us. I am sorry that our service did not meet your expectations; please allow me to express my sincerest apologies. At The Shanghai EDITION, we strive to provide a gracious sophiscated and personalized service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms, wonderful bar with awesome view. Wonderful staff, awesome lobby, multiple restaurants. Located on walking street and close to waterfront.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated, great service, great view of Pudong/Skyline from Punch bar
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Shanghai
Stylish hotel at great location. Definitely the best hotel I’ve stayed in Shanghai. Highly recommend grand bund view room as you can have beautiful view over waitan and oriental pearl tower.
Stayed 1 night in Jan 2019

10/10 Excellent

y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Shanghai
By far the best hotel I stayed at in Shanghai. The entire staff speaks English, which was a delightful surprise. Aside from that it is clear they make an effort to put guests first no matter what. Smooth seamless service at the spa, restaurants, and all 9 bars...yes. they were so amazing I couldn't stop from trying them all. And I'm sorry grandma, but their eggnog is better than our family recipe. Upgrading to the bund view premium rooms is worth every penny, even on cloudy days. Also, I would say this is easily better than the Four Seasons and Oriental, both of which I've stayed before. Many thanks!!!
Stayed 2 nights in Dec 2018