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Reviews of The Qube Hotel Shanghai Hongqiao

4 out of 5
The Qube Hotel Shanghai Hongqiao
No. 200 Zhu Guang Road, Lane 1588, Off Huizhuo Road, Qingpu District, Shanghai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 203 reviews" "
Rating 8 - Good. 65 out of 203 reviews" "
Rating 6 - Okay. 11 out of 203 reviews" "
Rating 4 - Poor. 5 out of 203 reviews" "
Rating 2 - Terrible. 4 out of 203 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ninfa, Simi Valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed her for intertex which was a small ride to the show. I would stay here again it was clean, quiet and safe.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rafi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable and 5 star service and amenities for 3 star price a must for a hotel room in the area
Stayed 3 nights in Mar 2024

10/10 Excellent

Bader

Liked: Cleanliness, staff & service, property conditions & facilities
I have never experienced friendly staff as the receptionist they are amazing so polite and friendly and assist with pleasant. Do Conveyancing if you want close to the airport
Stayed 2 nights in Nov 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and staffs are friendly, 10 mins walking to the subway. Some restaurants nearby but open late.
Stayed 3 nights in Sep 2023

10/10 Excellent

Qun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Xin, Baltimore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located relative to Shanghai Hongqiao Airport, Hongqiao Train Station, NECC, and the Xujing East metro station. Many food options within walking distance. Great breakfast options! However, traffic jams and long lines will develop during conventions. Visitors - and car services - are likely to confuse this hotel with its similarly-named 5-star sister hotel and/or the (also similarly-named) condos in the same complex.
Stayed 5 nights in Jul 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service wnd accomodations. Close to hitel and Convention center. Highly, highly recommend. Comparable to a Hyatt Regency. The breakfast is more chinese centric but do offer some western style pastries juice and coffee. Anthony Shan, the hotel concierge was very helpful and can speak some english. Very accomodating. Would definitely stay here again.
Stayed 2 nights in Jun 2023

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
First time to Shanghai for business, Qube hotel was the perfect location. Hotel was modern, clean and staff very helpfully. Anthony, Ada, Kent and Lisa were very helpful and assisting with getting me bookings for taxi and dinning options. Would definitely recommend here

6/10 Okay

Tomas

Business traveller
Disliked: Room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Keng Yu

Stayed 6 nights in Oct 2019

10/10 Excellent

Garett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Stay
Perfect location for attending any events at the exhibition and expo site across the street. The front desk staff was amazingly helpful arranging taxis. When one taxi driver didn't know where to take me and returned me to the Qube, the staff immediately arranged to take me there with the hotel vehicle. I was so impressed by their sincere desire to help me even after having checked out. In every way, I had a perfect stay!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
must be able to takeaway breakfast as no time to eat Shower room water doesn’t go off fast enough
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet & top quality property. Breakfast was reasonable for western travellers. Great location to exhibition centre being an easy 10 minute walk. Lots of restaurants just a couple of minutes walk from hotel. Highly recommend this hotel.
Stayed 2 nights in Sep 2019
Response from sunny on 10 Sept 2019
Thank you very much for your comments, and look forward to your recheck

10/10 Excellent

LauraJamiee, New Zealand

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely helpful staff and nice rooms
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in genaral but with one condition to improve
one condition is not good: the glass is too transparent between the bathroom and bedroom. This is a private problem for a family with kid.
Stayed 1 night in May 2019
Response from Alice Feng on 13 Jun 2019
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Guest Experience

8/10 Good

Patrice

Liked: Cleanliness, room comfort
Stayed 1 night in May 2019
Response from Alice Feng on 22 May 2019
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Guest Experience

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Alice Feng on 15 May 2019
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Guest Experience

10/10 Excellent

Palitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Good staff.
Stayed 3 nights in Apr 2019
Response from 宾客体验 on 4 May 2019
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Guest Experience

10/10 Excellent

minaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Guest Experience on 8 Apr 2019
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019
Response from Guest Experience on 2 Apr 2019
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Dear Team, we have booked a King Size Bedroom, but looking for 02 Twin bedroom they have done it without any cost with Smiling Response, Hotel was Clean & Good & it was near to our Business Fair Ground
Stayed 4 nights in Nov 2018
Response from Alice Feng on 4 Dec 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Han Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is good but morning breakfast time need to wait for table.
Stayed 3 nights in Nov 2018
Response from Alice Feng on 3 Dec 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Louise

Very modern brand new hotel. Very comfortable room. Good food.
Stayed 2 nights in Nov 2018
Response from Alice Feng on 22 Nov 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

8/10 Good

Jenny, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was a bit hard for the driver to find. Thought this was close to Hongqiao railway and airport but you actually need to walk around 5-10 minutes to the subway station and take the subway one stop. Hotel was very clean and the room was spacious and comfortable.
Stayed 1 night in Oct 2018
Response from Alice Feng on 9 Nov 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Ngoc Tran H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room, near subway
Very nice hotel, clean and room spacious . A very near subway so easy to go downtown. Staff can speak a little bit English. I will return again
Stayed 1 night in Oct 2018
Response from Alice Feng on 1 Nov 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Vijay, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and adjacent to the Exhibition Centre
Upon checking in I was upgraded to their sister hotel Primus, and had a fabulous stay.
Stayed 2 nights in Sep 2018
Response from Alice Feng on 8 Oct 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but under construction
Very good hotel, very nice amenities but entire are under construction and no restaurants around besides the Hotel. It's a 4.5 star hotel but is a 3 star area due to constructiin
Stayed 3 nights in Sep 2018
Response from Alice Feng on 11 Sept 2018
Dear Shane, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

2/10 Terrible

Timothy, 上海

Disliked: Staff & service
收費標準搬龍門、不要入住這個爛酒店
爛、被安排而且免費升級PRIMUS的房間、原來一切都是騙局、當時入住時付的五百按金在退房時候全給扣光了、原因是因為我第一天沒入住所以扣的手續費和room service charge、而且先前也沒有事先告知我、完全就是故意收我的錢。 我以後去上海也不會選這個酒店。而且在沒有得到合理的回覆我會索求應得的賠償 在酒店裡面丟失了東西也打不了電話去詢問令我更加失望。
Stayed 2 nights in Aug 2018
Response from Alice Feng on 4 Sept 2018
尊敬的宾客，感谢选择入住上海虹桥绿地铂瑞酒店并与我们分享您的入住体验。很遗憾您的此次入住体验未能达到您的期望。对您所述问题，酒店会立刻进行调查跟进。如果愿意与酒店进一步沟通一些细节，可以通过酒店预订页面联系我们。对由此给您带来的不愉快体验，我们深表歉意。再次感谢您的反馈并祝您生活愉快！致以诚挚的问候 宾客体验总监 冯静

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s my second home.
The hotel is next to my office in Shanghai. Very convenient to commute to other cities for it’s close the the airport and HSR station. Meanwhile, the 4 star hotels provide a very professional and considerate service. Very new hotel with good amenities and services.
Stayed 4 nights in Jul 2018
Response from Alice Feng on 8 Aug 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
Hotel very close to everything needed for business trip. Friendly service! Great breakfast well worth money.
Stayed 1 night in Jul 2018
Response from Alice Feng on 6 Aug 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
Very impressed with everything at the hotel & breakfast awesome and well worth it.
Stayed 3 nights in Jul 2018
Response from Alice Feng on 6 Aug 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

8/10 Good

minaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean
Excellent bstay
Stayed 2 nights in Jun 2018
Response from Alice Feng on 25 Jun 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Alice Feng on 19 Jun 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Alice Feng on 11 Jun 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

MB, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice well-located hotel
This hotel is reasonably close to, but not within walking distance of, the Hongqiao transportation center. It is also, likely, very conveniently situated vis a vis the nearby convention center. I really enjoyed my brief stay here. The staff were friendly and went out of their way to help. The facilities and room amenities were excellent as well.
Stayed 1 night in Jun 2018
Response from Alice FENG on 5 Jun 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

2/10 Terrible

heather

Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience ever
The hotel room was in complete darkness when I arrived due to a 'power down'. I checked in at 11:30pm and was unable to see anything at all in the room. There was no security light or any sign of sprinklers working and no wall sockets working to power phones/lap tops. The power came back on at 3:30am with TV and lights activating without notice. For this standard of hotel this is totally unacceptable and the staff including the hotel manager were oblivious to the potential danger or discomfort this creates when arriving at a hotel.
Stayed 1 night in May 2018
Response from Alice Feng on 3 Jun 2018
Dear heather, thank you very much for staying at Qube Hotel Shanghai Hongqiao and sharing your feedback with us.We sincerely apologize for the power down issue which you encountered during your stay with us. The problems you have mentioned not only unacceptable but also not aligned with our standard procedures in place. We treat your feedback very seriously as it gives us precious insight which allows us to continuously improve and serve our guests better. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you again for your comment and we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qube Hotel Shanghai Hongqiao... its a great hotel.
The hotel is great to stay in if you do not need to go around Shanghai. Great breakfast. Great service. I went to the sports fair to Shanghai. The exhibition center and the metro station was about 15 minutes walking. There is no option nearby the hotel to eat or go shopping. You have to take a taxi or metro to be able to go shopping or dining or to do sightseeing.
Stayed 2 nights in May 2018
Response from Alice Feng on 3 Jun 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel is new and all aspect are tip top condition. Room is comfortable and staffs are professional. Breakfast have good spread of food. Hotel is within exhibition area and no eating place around. Subway is 10-15 min walk away.
Stayed 3 nights in May 2018
Response from Alice Feng on 3 Jun 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Susan Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unexpected treat!
The hotel was a wonderful surprise - super modern, super clean, with a delicious buffet breakfast and kind and attentive staff. So here are the cons: it's a good way out of town, it's a 10-minute walk to the Metro and there's nothing in the way of nightlife. And here are the pros: it's a good way out of town - there's a feeling of "going home" at night, it's a 10-minute walk to the Metro which is great for the health and there's nothing in the way of nightlife which means a good night's sleep. We loved it - we didn't want to be in downtown Shanghai which after all is one of the five most populous cities in the world. We wanted something modern, affordable and clean. And we found it. A big shout out to 3 people - the chambermaid who indulged our requests for extra loo paper and extra towels, Bailey the concierge who took care of our train tickets - and over and above - the maitre d' in the restaurant who made sure we always had coffee (1 latte and 1 4xshots espresso) waiting for us moments after we sat down every morning. Jimmy Zhu, I salute you - and the superb team you have. You made a difference in our stay and we are looking forward to our next visit.
Stayed 1 night in May 2018
Response from Alice Feng on 18 May 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a new development. Though being new and among many unoccupied buildings makes it feel a bit weird walking around. It is nice and convenient to the convention center and metro, though accessing both is challenging due to no direct, street-level routes. You generally have to walk through the hotel intercontinental to get in and out.
Stayed 8 nights in May 2018
Response from Alice Feng on 16 May 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing
Response from Alice Feng on 15 May 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Hajrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Nice hotel. Very satisfied
Response from Alice Feng on 14 May 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in Shanghai for the Chinaplus exhibition in NECC nearby. We were being upgraded to Primus Hotel under the same Greenland group which is adjacent to The Qube. Room is clean & spacious & the bed is very comfortable. We love the food, ambience & great service of the Italian restaurant BICE.
Response from Alice Feng on 4 May 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Chung Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel very near Hongqiao airport.
Response from Alice Feng on 25 Apr 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad hotel ever in Shanghai
I booked a room in this hotel and made payment via Expedia, however, the reception told me I need to repay the room just because she couldn’t find my reservation.
Stayed 1 night in Apr 2018
Response from Alice Feng on 23 Apr 2018
Dear guest, thank you for choosing to stay at Qube Hotel Shanghai Hongqiao and sharing your feedback with us. I have taken note of your comment, it will be immediately communicated with our Front Desk team for the further investigation. We will keep you posted. Thank you again for your comment & we look forward to welcoming you back soon. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Tsoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Alice Feng on 17 Apr 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient hotel.
Nice convenient hotel. Close to train station. Clean. Good service. Very comfortable beds.
Response from Alice Feng on 11 Apr 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
We stayed at the hotel to attend and Expo at the NECC. It is a quick walk to the NECC and the metro station is also very close. It does take about 50 minutes on the metro to get to the Shanghai CBD and tourist attractions using the metro but was ideal for our stay. The hotel is very new and the rooms are great. The room had everything we needed and very comfortable.
Response from Alice Feng on 9 Apr 2018
Dear guest, thank you very much for choosing to stay at The QUBE Shanghai Hongqiao, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience

6/10 Okay

Warwick

Disliked: Property conditions & facilities, room comfort
For a non smoking room, it stank of smoke
Response from Alice Feng on 2 Apr 2018
Dear Warwick, Thank you very much for choosing to stay at The QUBE Shanghai Hongqiao and sharing your valued feedback with us, we are very much looking forward to welcoming you back soon, on your next trip to Shanghai. Kind regards, Alice Feng Director of Guest Experience