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Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.3 out of 5 Excellent
917 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationWest Nanjing Road2 min walk
Popular LocationJing'an Temple7 min walk
Popular LocationShanghai Centre8 min walk
AirportShanghai (PVG-Pudong Intl.)33 min drive

Choose dates to view prices

  • Classic Room, 2 Single Beds

    4.5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsClassic Room, 2 Single Beds
  • Classic Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsClassic Room, 1 King Bed
  • Premier Room, 2 Single Beds

    4.2/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room, 2 Single Beds
  • Premier Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room, 1 King Bed, City View
  • Room, 2 Single Beds (Swiss Advantage Room)

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 2 Single Beds (Swiss Advantage Room)
  • Room, 1 King Bed (Swiss Advantage Room)

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed (Swiss Advantage Room)
  • Room, 2 Single Beds (Swiss Executive Room)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 2 Single Beds (Swiss Executive Room)
  • Room, 1 King Bed (Swiss Executive Room)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed (Swiss Executive Room)

About this area

Shanghai

In the business district, Swissotel Grand Shanghai is in Shanghai's Jing'an neighbourhood, an area with great shopping. Former French Concession and Shanghai Museum are cultural highlights, and travellers looking to shop may want to visit Xintiandi Style Shoppping Centre and Nanjing Road Shopping District. Don't miss out on a visit to Yu Garden. Our guests love the hotel's convenience for public transport: Jing'an Temple Station is 5 minutes by foot and Changping Road Station is 11 minutes.

Visit our Shanghai travel guide
Map
Popular Location

What's nearby

  • West Nanjing Road - 2 min walk
  • Jing'an Temple - 7 min walk
  • Shanghai Centre - 8 min walk
  • Zhongshan Park - 3 min drive
  • Former French Concession - 12 min drive

Getting around

  • Jing'an Temple Station - 5 min walk
  • Shanghai South Railway Station - 10 min drive
  • Shanghai (PVG-Pudong Intl.) - 33 min drive

Restaurants

  • Where to eat
  • Cafe Swiss – Serves breakfast, lunch and dinner daily.
  • Second on-site dining venue – Serves lunch and dinner daily.
  • Yuan Yuan Restaurant – Serves lunch and dinner daily.

About this property

Swissotel Grand Shanghai

Luxury Shanghai hotel in Jing'an, walk to Jing'an Temple
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 467 rooms offer thoughtful touches such as bathrobes and slippers, along with free WiFi, free wired Internet and 24-hour room service. Guests will also find LCD TVs, minibars and separate bathtubs and showers.
Swissotel Grand Shanghai offers 467 forms of accommodation with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Bureau Veritas (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: CNY 120 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: CNY 218 per person
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English

Business services

  • 1 meeting room
  • Business centre

Spa

  • 3 treatment rooms
  • Body treatments
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 48-inch LCD TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 218 per person (approximately)
  • Airport shuttle fee: CNY 800 per vehicle (one way)
  • Self-parking fee: CNY 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand Shanghai
Swissotel Grand
Swissotel Grand Shanghai Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Frequently asked questions

Can I cancel my reservation for free at Swissotel Grand Shanghai and receive a full refund?
Yes, Swissotel Grand Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel Grand Shanghai cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for CNY 120 per day.
What time is check-in at Swissotel Grand Shanghai?
Check-in is from 3:00 PM to 11:30 PM.
What time is check-out at Swissotel Grand Shanghai?
Checkout is at noon.
Does Swissotel Grand Shanghai provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CNY 800 per vehicle, one way, applies.
Where is Swissotel Grand Shanghai located?
Located in Jing'an, this luxury hotel is 0.3 mi (0.6 km) from Jing'an Temple, and within 3 mi (5 km) of Former French Concession and Nanjing Road Shopping District. People's Square and Shanghai Museum are also within 3 mi (5 km). Jing'an Temple Station is only a 5-minute walk and Changping Road Station is 11 minutes.

Guest reviews

Overall score and ratings for Swissotel Grand Shanghai

4.3
Excellent
917 reviews
5 - Excellent
454
4 - Good
361
3 - Okay
68
2 - Mediocre
24
1 - Poor
10
4.5
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.3
Property condition
2.0 out of 5 Poor
  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

The air conditioning was automatically set to an uncomfortable level during the day and could not be adjusted

Stayed 1 night in Jun 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jan 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lost in the Translation

It was good as always. I had issue I left my scale in the room and called right away to get it put away for me so I could pick up when I stay there again the next week. They didn't do it and lost it !! they didn't care or try and help. its my fault but they should of haved it.

Stayed 4 nights in Jan 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2019