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Indoor pool
Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, soundproofing

Guest reviews

4.5 out of 5 Wonderful
244 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitiser provided

Map

Explore the area

Popular LocationJing'an Temple5 min walk
Popular LocationShanghai Centre5 min walk
Popular LocationJiuguang Department Store7 min walk
AirportShanghai (SHA-Hongqiao Intl.)10 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds
  • Horizon Club Grand Premier Room 1 King

    5/5 guest room rating

    Room amenities

    • 62 sq m
    • City view
    • Sleeps 3
    More detailsHorizon Club Grand Premier Room 1 King
  • Horizon Club, Premier Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 62 sq m
    • City view
    • Sleeps 3
    More detailsHorizon Club, Premier Room, 2 Single Beds
  • Premier Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • 52 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 1 King Bed
  • Premier Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • City view
    • Sleeps 3
    More detailsPremier Room, 2 Single Beds
  • Executive Suite, 1 King Bed

    Room amenities

    • 98 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Suite, 1 King Bed

    Room amenities

    • 117 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Suite, 1 King Bed
  • Horizon Club, Executive Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 62 sq m
    • City view
    • Sleeps 3
    More detailsHorizon Club, Executive Room, 1 King Bed

About this area

Shanghai

Located in Jing'an neighbourhood, Jing An Shangri-La, West Shanghai is connected to a shopping centre. Jiuguang Department Store and Former French Concession are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore The Bund and Yu Garden. Travelling with kids? Consider Shanghai Ocean Aquarium and Shanghai Zoo. Our guests appreciate the hotel's convenience for public transport: Jing'an Temple Station is 7 minutes by foot.

Visit our Shanghai travel guide
Map
Popular Location

What's nearby

  • Jing'an Temple - 5 min walk
  • Shanghai Centre - 5 min walk
  • Jiuguang Department Store - 7 min walk
  • Shanghai Exhibition Center - 11 min walk
  • Former French Concession - 10 min drive

Getting around

  • Jing'an Temple Station - 7 min walk
  • Shanghai South Railway Station - 10 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 10 min drive

Restaurants

  • Where to eat
  • Summer Palace – Restaurant offering Chinese cuisine. Serves breakfast, lunch and dinner daily.
  • Cafe Liang – Al fresco dining buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Tsuru – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • The 1515 West – Steakhouse with a bar offering American cuisine. Serves lunch and dinner daily.

About this property

Jing An Shangri-La, West Shanghai

Luxury hotel connected to a shopping centre in Shanghai with 5 restaurants
Along with 5 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a coffee shop/café. All 508 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, room service (during limited hours) and LED TVs.
Jing An Shangri-La, West Shanghai offers 508 forms of accommodation with iPod docking stations and a safe. A pillow menu is available. 40-inch LED televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: CNY 120 per day
  • Return train station shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 278 for adults and CNY 139 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business centre
  • Meeting rooms
  • Conference centre (4465 square feet of space)

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch LED TV
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast-inclusive rate plans will receive buffet breakfast for up to 2 adults and up to 2 children under 6 years old. Additional children under age 6 or children ages 6-11 receive 50% off the adult buffet breakfast price. Breakfast is served in the all-day dining venue (buffet breakfast is subject to availability).
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CNY 408.10 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 278 for adults and CNY 139 for children (approximately)
  • Self-parking fee: CNY 120 per day
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Rollaway bed fee: CNY 408.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast and lunch
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

Can I cancel my reservation for free at Jing An Shangri-La, West Shanghai and receive a full refund?
Yes, Jing An Shangri-La, West Shanghai offers free cancellation on select room rates, because flexibility matters! Please refer to Jing An Shangri-La, West Shanghai cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is Jing An Shangri-La, West Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Jing An Shangri-La, West Shanghai?
Self-parking is available for CNY 120 per day.
What time is check-in at Jing An Shangri-La, West Shanghai?
Check-in is from 2:00 PM to anytime. A 50% fee applies for early check-in (subject to availability).
What time is check-out at Jing An Shangri-La, West Shanghai?
Checkout is at noon. Late check-out is available for a 50% fee (subject to availability).
Where is Jing An Shangri-La, West Shanghai located?
Located in the centre of Shanghai, this family-friendly hotel is within a 10-minute walk of Jing'an Temple and Jiuguang Department Store. Shanghai Exhibition Center and Former French Concession are also within 2 mi (3 km). Jing'an Temple Station is 7 minutes by foot and Changping Road Station is 16 minutes.

Guest reviews

Overall score and ratings for Jing An Shangri-La, West Shanghai

4.5
Wonderful
244 reviews
5 - Excellent
151
4 - Good
73
3 - Okay
10
2 - Mediocre
5
1 - Poor
5
4.7
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.6
Property condition
3.0 out of 5 Okay
    Just a bland run of the mill business hotel

    Just a bland hotel chain that could be anywhere, from any chain. Nothing special, convenient, lots of staff everywhere. The gym is very big and good!

    Stayed 2 nights in Jan 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great property - location, quality, service was amazing

    Stayed 5 nights in Jan 2020
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    fantastic convenient location. centre of all activities in shanghai good for business travellers as well as tourists

    Stayed 3 nights in Dec 2019
    4.0 out of 5 Good
    • Liked: Cleanliness, staff & service, property conditions & facilities

    Like location It is perfect. Expected staff to hv better English though

    Stayed 1 night in Dec 2019
    5.0 out of 5 Excellent
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    I was great experience to stay at the hotel. Especially, I wanted to thanks to people (including Tracey) at the concierge desk. Their service were so professional and careful. I will stay at the hotel when I visit Shanghai next year.

    Stayed 3 nights in Nov 2019
      https://www.expediagroup.com