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Reviews of Holiday Inn Express Shanghai New Jinqiao, an IHG Hotel

3.5 out of 5
Holiday Inn Express Shanghai New Jinqiao, an IHG Hotel
No. 450 Jiaqiao Rd. Pudong New Area, Shanghai, Shanghai

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 90 reviews" "
Rating 8 - Good. 36 out of 90 reviews" "
Rating 6 - Okay. 19 out of 90 reviews" "
Rating 4 - Poor. 4 out of 90 reviews" "
Rating 2 - Terrible. 2 out of 90 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

WENKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s worth for your pay.
The area is quiet, so if you are tired and need a silence place to rest, here is a good choice. But if you are a tourist, It will be not so convenient. The cleanliness is good(not easy to find a room without smoke smell in China, especially not very hight class hotel). The service here is good and friendly. Good for business stay.
Stayed 3 nights in May 2019

10/10 Excellent

WENKAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Jan, Bangkok

Business traveller
Liked: Cleanliness
Disliked: Amenities
Very hard to find the food around the hotel and in the hotel.
Stayed 4 nights in Apr 2019

10/10 Excellent

Hai Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet at night. Food was excellent and very clean.
Stayed 5 nights in Feb 2019

6/10 Okay

KIM

Liked: Cleanliness, property conditions & facilities, room comfort
Budget Hotel - remote location
Holiday Inn Express is what it is - a budget hotel. Room rate is reasonable for Shanghai. Staff speak limited English, but the front desk did their best and was quite helpful indeed. I stayed two nights arriving very late and leaving really early so the 1/2 hour drive from/to the airport was the reason I picked this hotel. Would I stay there again? Yes, for a short visit if I need to be reasonably close to the airport.
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Just OK
It was a business trip. I had a last minute change and other hotels were more expensive so I booked this one, since I didn't have to stay long at the hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asked for an extra roll out bed which they have listed, but they didn't offer one.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Decent for the price
You could smell the smoke coming in from the other rooms even though the rooms that we stayed in were all non smoking. The front desk people were friendly but the breakfast staff weren't always very nice and would roll their eyes or be upset if we asked for anything.

4/10 Poor

Dan, Somerset, United States of America

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
OK hotel in a bad location.
Rooms were clean and modern,and the bed, shower all good. But very noisy- truck depot across the street and noise all night even with window closed. Also, there is some automatic verbal announcement perhaps for sight impaired people in the cross walk, but it repeats every time the traffic light changes and can be heard in the room even though I was on a high floor. This was remarkably annoying. Location is not good- there is nothing nearby to eat, drink or see. The restaurant in the hotel closes pretty early, so eat before you arrive if coming in late. Also it is about $80 USD car fare from PVG airport, or $55 for a taxi..

8/10 Good

Paloma, Bogotá, Colombia

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, bad location
The hotel was nice for a short or business trip, rooms are big and clean and have just the essentials for a short stay. My mistake was underestimating how big Shanghai is, as all I wanted was a hotel near the airport which this is not, although it says it's in Pudong area. PUDONG IS HUGE. The hotel is not close to anything really, execept a metro station from where you can go places but it'll take you at least an hour to get to Shanghai downtown area and half an hour to the airport. other than location, my experience was good.

6/10 Okay

Jace, Korea

Reasonable price but inconvenient location
The price is quite reasonable, and breakfast is also okay for me

8/10 Good

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, far away location
Hotel is clean and the room is comfortable. Service is good! The area is far away from anything in the middle of industrial area.

10/10 Excellent

mui mui, los angeles

Liked: Cleanliness, staff & service, room comfort
Convenience location, even not going out, hotel has a very good breakfast provide. Restaurant open lunch and dinner for people.

6/10 Okay

too far away, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bad for first visit
This hotel is a hour away from everything. Only stay here if you have business taking you to this obscure area of Shanghai.

10/10 Excellent

traveller, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
you'll get what you need
staffs are very attentive abd responsive. 1. loaned me a converter so that I could charge up my cell phone ( it was totally dead) 2. setup a wake-up call 3. arranged a taxi for me to take me to the correct airport 4. delivered an item I left in the room back to my next destination with same day delivery service.

10/10 Excellent

Marilyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
The staff were great! Some of the did not speak english at all, but there was usually at least 1 staff member on hand that spoke enough english so they could understand you.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not what I expected
A: this hotel is located in an industrial park that is very noisy at night. B: the window in my room would not latch, allowing the external noise in. C: not very near the airport as claimed D: no shuttle bus as claimed E: terrible breakfast

2/10 Terrible

DEEPU, DUBAI

Disliked: Staff & service, property conditions & facilities, room comfort
RUBBISH EXPERIENCE
The room was located next to a factory and it was very noisy and I could barely sleep, I feel it was rubbish

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Far Far from subway station & eateries ....
This hotel is clean, but far away from eateries, subway station. I have to walk 1 km to the nearest supermarket ....

10/10 Excellent

Teh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Teh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Teh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel located in middle of industrial area.
Staff have limited English language skills. Hotel is located some distance from Metro, whilst they advertise a daily shuttle bus each time I inquired was told not running today. Taxi not interested in driving to Metro resulting in walking each way Metro in marginal weather. Whilst alcohol available with meals there is no bar.

6/10 Okay

Nigel, New Zealand

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Clean and tidy hotel but not well situated
This hotel is located in an industrial area of Shanghai. Next to very large logistics operations, meaning that trucks are coming and going continually. Many emit a continuous sound, a bit like a quacking duck. It can be a bit annoying at night. The Metro system is not too far, but there is a significant walk to it, maybe half a kilometer. In the immediate vicinity of the hotel there is nothing at all by way of shops, restaurants etc. I found some shops only by getting off at an earlier Metro stop and walking around. One of the taxis outside simply refused to take us to our destination in town, and another negotiated a flat rate, rather than use the meter. Given the distance from metro and lack of alternatives, you are at their mercy if you are trying to carry a lot of stuff. One night we got back in time for dinner, to find there was a wedding on somewhere else and the restaurant was not open. This was not previously indicated on the signboard outside the restaurant. In the end, the staff sent out for takeaway food for us. The staff were mostly helpful, but their English is not too good. There are no tourist maps in English, and obtaining the simplest directions can be a challenge. One of the staff gave us the wrong directions to the metro, and this resulted in a very long walk around a very big block. Basically, it's a clean and tidy hotel if you have business in that end of town. If you plan to sightsee in the City, take a hotel in the city.

10/10 Excellent

Timothy L.

Liked: Cleanliness, staff & service, room comfort
Good Personal Trip
The hotel met my expectations. Although it was located in the industrial district in Pudong Area, it is very close to Pudong International Airport, which made my layover trip in Shanghai a convenient experience.

10/10 Excellent

JIT CHUN, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff in this hotel.
I stay at this hotel many times, the staff are friendly, helpful and patience. Most important smiling face. Feeling like coming back to home.

2/10 Terrible

Alven, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly not recommend
Location: Industrial area, hardly could find any shop and restaurant near by. Nothing like the hotel description. Transportation: Even taxi driver couldn't find the way, can't go anywhere without taxi. It takes over 45mins gets to the exhibition centre. Again nothing like the hotel description. Hotel service: None. No food, no lunch, no dinner. Its central AC, room hot like a oven. I even have to check out a day earlier because I can't take this anymore. I spend more than what I used to for taxi expense by staying at this hotel. This is surely my last stay at this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
hi I had a great time the manager kevin was excellent with customer service and the staff english was ok and manageable

8/10 Good

sam, lebanon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet area
The hotel is located far from the city, no major attractions nearby.

6/10 Okay

David, Hsinchu City, Taiwan

Liked: Cleanliness, room comfort
Shanghai trip
The staff was friendly and could speak English. This hotel is about 2 hours by subway from the Pudong Airport and 1.5 hours to downtown near the bund. The hotel was quite new so occupancy were low. Breakfast wasn't very good due to limited selection. There is no restaurant/bar in and around the hotel so if you're hungry then you'll need to take the subway a few stops toward downtown. Drinks in the vending machine is really overpriced.

8/10 Good

Frankin2

Liked: Cleanliness, staff & service, room comfort
Great money value
The subway is not so far, so is great for tourism or just waiting a flight. Very clean rooms, good breakfast and the staff is friendly. Also English spoken, at least enough. Rooms are big too. Rooms are big too.

6/10 Okay

JUN

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The opening and closing sound is very loud.
Stayed 2 nights in Mar 2024

8/10 Good

cho hong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room temperature at 30C and and air conditioning only warm mode. Too hot for me, I need to used fan.
Stayed 1 night in Nov 2020

10/10 Excellent

cho hong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間算安靜 且乾淨
Stayed 10 nights in Dec 2019

10/10 Excellent

佩樺

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員態度親切 早餐很豐盛
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
食事時の設備の汚れが気になりました。
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

CHIA-HSIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is okay
Middle of nowhere in Shanghai. Clean room with reasonable price
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
シャワールームの作りが悪い。バリアフリーを意識したせいか、バスタブが無い。シャワールームと洗面所にも仕切りが無く、排水しきれない水がどんどん流れて洗面所とトイレの所まで水浸し。
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一般是中国国内的宾馆房里烟香闷着的， 但是这里好像完全分别吸烟不吸烟， 环境很好， 美中不足的就是交通不便， 为此房费比上海中心便宜得多了
Stayed 3 nights in Apr 2019

10/10 Excellent

Ringo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Min Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018