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Reviews of Crown Crystal Hotel

3.5 out of 5
Crown Crystal Hotel
No. 8 South Laiting Road, Jiuting, Songjiang District, Shanghai

Reviews

6.8
Rating 10 - Excellent. 1 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 6 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Michael E

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2018
Response from Joy on 1 Jul 2018
Dear guests, thank you for choosing our hotel. I'm sorry to say that we haven't given you the perfect experience. We will make persistent efforts and look forward to your coming again.

8/10 Good

su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Joy on 23 Apr 2018
Dear guest, thank you very much for choosing Shanghai crown crystal hotel. We will continue our efforts to provide you with excellent service. Looking forward to your stay in Shanghai crown crystal hotel again!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Will not come back
The hotel is still going a lot of construction. So expect noises in the morning. Beware the Gym does not exist although their website says they have a Gym. Rooms are clean. Services are non-exist. People are yelling on the hallway all the time. Will not stay in the future.
Response from Joy on 28 Mar 2018
Dear guest， I'm sorry our didn't give you a good accommodation experience. Because part of the area is redecorating during this period, the gym is temporarily closed. We will improve on your problem and look forward to your coming again. Thank you.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
朝食がかなり現地仕様。英語はあまり通じないので翻訳ソフトや筆談必須です。
Stayed 1 night in Oct 2019

4/10 Poor

Nobu

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Nothing the desk and the chair for working.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Noisy isolation is bad
It is not free to have shuttle from Hotel to HON QUIAO Airport because the information is free in the Hotel.com. it is noisy in the evening in the hotel. The noisy isolation is bad. The breakfast is bad.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
性價比好
性價比很好的選擇，智能房很有意思，地點也方便
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una ubicacion cerca del aeropuerto y del local de expo, servicio calido
Stayed 1 night in Dec 2018

6/10 Okay

Chihhao

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2018
Response from joy on 31 Oct 2018
Dear guest, thank you for choosing our hotel. I am sorry to have regretted your stay. I hope you can give us your opinions and suggestions. Looking forward to your stay again！

8/10 Good

Michelle, 臺灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from joy on 31 Oct 2018
Dear guest, thank you for choosing our hotel. I am sorry to have regretted your stay. I hope you can give us your opinions and suggestions. Looking forward to your stay again！

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2018
Response from Joy on 1 Jul 2018
Dear guests, thank you for choosing our hotel. I'm sorry to say that we haven't given you the perfect experience. We will make persistent efforts and look forward to your coming again.

8/10 Good

Seung Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend you this hotel for NECC
We have stayed 4nights to attend the exhibition in NECC. This hotel runs a limousine car to get NECC, and it is very helpful and cheap. You should ask hotel manager who can speak English. If they can not speak English, they will use the translator mobile application for you. So nice hotel !
Response from Joy on 10 May 2018
Dear Mr. Seung Jun， Thank you very much for choosing our hotel and giving us affirmation.We will continue to work hard to provide you with quality service and look forward to your stay again.

8/10 Good

FENG PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
Response from Joy on 4 May 2018
尊敬的客人， 非常感謝您選擇上海皇冠晶品酒店，我們會繼續努力為您提供優質服務，期待您的再次下榻！

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Bien
Response from Joy on 4 Apr 2018
Thank you for choosing our hotel, we will continue to work hard to provide you with quality service .Look forward to seeing you again.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación correcta
Buen lugar si tienes negocios cerca. Las habitaciones bastante buenas, de acuerdo a lo publicitado. Desayuno oriental, con poca oferta occidental.
Stayed 1 night in Mar 2018
Response from joy on 19 Mar 2018
Invitados de honor, gracias por elegir nuestro hotel.Sobre el desayuno podemos mejorar, espero que su visita

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店尚算可以接受！但是坐車極不方便，因為地鉄站很遠，路小又窄又不是水泥路,在很窄的行人道拉箱子！車在旁！坐的士更是無可能，司機嫌塞車,都不會來看看！距離國家展覽中心近但無出租車, 因為司機説基本上全天塞車塞死！不肯去！從展覽中心回去，司機叫價最低150人民幣！要不下車，無奈！
Stayed 2 nights in Nov 2017
尊敬的客人，我们很能理解你的期待，但是也请提供相应的照片方便我们准确的找到您指出的问题，希望您能够跟我们联系并说明问题，我们会努力找到您点评的问题，并改正，谢谢！

6/10 Okay

Verified traveller

Disliked: Staff & service
受付でエクスペディアからの変更ナンバーが当方にきておらず、相当時間がかかった。ホテルのせいではなさそう。
Stayed 2 nights in Oct 2017