Hotel Mewah di Pulau Shamian

"Mattress is too hard and conditions of room a bit old"

"Great hotel. Beautiful details. Excellent staff"

"The experience was terrible. When I checked in, a hotel staff held up an amount of RMB 2000 in my credit card as deposit for my room. Later on, a staff called me 4 times in 6 hours at 15:52, 17:04, 18:16 and 21:46 respectively. Per above calls, I noted that the hotel wrongly charged $2000 on my credit card instead of holding up the amount as deposit. During the call at 21:46, the hotel staff urged me to come back. In the call, she asked me where am I right now and when will I come back for...