Smoking Hotels in Shamian Island

"The hotel is centrally located, close to East Railway station and walkable to the main shopping centres. Service is excellent and the staff is super helpful. I will definitely stay in this hotel again the next time we visit Guangzhou."

"We stopped by Guangzhou for 2 days on our way into Chongqing. Decided to stay at the Sheraton Guangzhou. I am in the hospitality industry and appreciate great service. The staff at the Sheraton was very accommodating, friendly, and knowledgeable. A couple of things that stood out to me was: First: I mispalced my wallet, and was out having dinner with friends. Called the hotel and gave them permissions to enter my room to check if it was there. The manager went out of their way to ensure they found it. So i could enjoy my time out without having to make the trek back. Second, We left the "Do not disturb" sign as we didnt need our room made up for only 2 day stay. They called to make sure we were okay, and asked if we needed anything. We travel a lot! Like i mean a lot! Never ever have i had a hotel front desk team do this. The customer service level and the care is beyond the next level. We highly recommended the Sheraton Guangzhou. Great job to the management team in training your staff. "

"Excellent staffs"

"Nice"

"clean room, friendly staff. but need to restrict the Non-smoke rule. some of guests smoked inside the room. "

"Clean room, staff were always nice"

"حجم الغرفه والاطلاله من اروع الاشياء الموظفين خدومين جدا "

"Room was spacious and staff was very helpful"

"The stay was to celebrate our 20th wedding anniversary, thank to Sandy & the Welcome Experience Team for decorating the room, catering my requests on room's view and check out preference. Plus their sweet treat. All of them made our stay at W a pleasant and memorable moment!"