Hotels near Shaker Heritage Society

"The family had fun. It was perfect, employees were fantastic."

"Room was great, staff was great. Breakfast was good, lots of options "

"no comment."

"Manager lied about ability to shorten stay, claiming it was due to me booking thru a 3rd party app then turns around and denies the refund request when my third party provider requested it. Blatant dishonesty is a detriment to the good service this business wishes to provide. Additionally, please train the reception desk staff how to speak to people. I’m not sure if it’s a racial thing but I don’t appreciate being spoken to as if I’m from a different planet, nor do I speak incoherent or unintelligible english. I speak very clearly to asking me to repeat myself multiple times encroaches on micro aggression territory. Not trying to nitpick here, I’m a chill and easy going person but my last stay here turned me off THOROUGHLY, which is a big shame because aesthetically this was my favorite hotel in the Troy area. I would really like to be treated as any other patron… if I ever come back here that is. "

"Great Stay. Left car for 4 days, no problems and cheap. "

"I've stayed here many times... never on the first floor, so maybe that was the issue this time but I was not as happy as usual. First off I killed an ant in my bed and a spider in the other bed. Second, both pillows that are at the head of the bed (one on each bed) had severely ripped linens. The only reason I'm giving them a higher rating is because the guest services was super helpful with locating something we left behind"

"Everything was very ok. The shower was terrible. "

"Room was clean, breakfast was fresh, shuttle to the airport was easy"

"Loved the social "