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Regal Riverside Hotel

Photo gallery for Regal Riverside Hotel

Primary image
Outdoor pool
Living area
Minibar, in-room safe, iron/ironing board, free WiFi
Minibar, in-room safe, iron/ironing board, free WiFi

Overview of Regal Riverside Hotel

Regal Riverside Hotel

4.0 star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Map
34-36 Tai Chung Kiu Road, Sha Tin

Explore the area

  • Popular LocationPrince of Wales Hospital11 min walk
  • Popular LocationNew Town Plaza13 min walk
  • Popular LocationTen Thousand Buddhas Monastery16 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)34 min drive

Choose dates to view prices

About this area

Sha Tin

Regal Riverside Hotel is located in Sha Tin Wai, a neighbourhood in Sha Tin, and is in a shopping district and on a river. Hong Kong Heritage Museum and Tsang Tai Uk Village are cultural highlights, and some of the area's notable landmarks include Ten Thousand Buddhas Monastery and Che Kung Temple. Travelling with kids? Make time for Snoopy World, or enjoy an event or a match at Sha Tin Race Course. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Sha Tin travel guideOpens in a new window
Map

What's nearby

  • Prince of Wales Hospital - 11 min walk
  • Sha Tin Park - 11 min walk
  • New Town Plaza - 13 min walk
  • Ten Thousand Buddhas Monastery - 16 min walk
  • Snoopy World - 18 min walk

Getting around

  • Hong Kong Sung Wong Toi Station - 10 min drive
  • Hong Kong Sha Tin Station - 11 min walk
  • Hong Kong International Airport (HKG) - 34 min drive

Restaurants

  • Restaurants on site
  • Leau Restaurant
  • Avanti Ristorante
  • Regal Court
  • Vi

About this property

Regal Riverside Hotel

Family-friendly Sha Tin hotel in Sha Tin Wai, near Sha Tin Park
This smoke-free hotel features 8 restaurants, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a health club, a sauna and a coffee shop/cafe are on-site. All 1147 rooms provide in-room free WiFi, minibars and room service. Guests will also find electric kettles, hairdryers and safes.
Regal Riverside Hotel offers 1147 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and public transport

  • Self parking on site (HKD 240 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Breakfast available for a fee: HKD 262 per person
  • 8 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Business services

  • Conference space (5909 square feet)
  • Meeting rooms - 13

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – October 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2022 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000.00 per night (for guests aged under 18 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 262 per person (approximately)
  • Self-parking fee: HKD 240 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children younger than 12 are not permitted in the Executive Club Lounge. The lounge at this property enforces a dress code and is non-smoking.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Free WiFi in public areas is limited to 30 minutes per day

Property is also known as

Hotel Regal Riverside
Regal Hotel Riverside
Regal Riverside
Regal Riverside Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Sha Tin
Riverside Regal
Riverside Regal Hotel
Regal Riverside Hong Kong
Regal Riverside Hotel Hong Kong
Regal Riverside Hotel Hotel
Regal Riverside Hotel Sha Tin
Regal Riverside Hotel Hotel Sha Tin

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 265 out of 963 reviews
5 - Excellent 28%
Rating 4 - Good. 438 out of 963 reviews
4 - Good 45%
Rating 3 - Okay. 145 out of 963 reviews
3 - Okay 15%
Rating 2 - Poor. 72 out of 963 reviews
2 - Poor 7%
Rating 1 - Terrible. 43 out of 963 reviews
1 - Terrible 4%

3.8/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.7/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

3/5 Okay

Disliked: Cleanliness, amenities
Room is small and not clean. My room is so small that I don’t even have a table to use my laptop or dining. The room is not clean even after room service. The first time I enter the room, the room floor was dirty, I find a lot of dirt and hair at every corner of the room.
Stayed 4 nights in Mar 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2022

3/5 Okay

Disliked: Staff & service
Room too small, staff not friendly
Stayed 3 nights in Feb 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a staycation. Their staff did poor communications without smile, looked like wanting to finish interaction with us as soon as possible. The room was dirty with stain and dust. No hair dryer in the room. We checked out midnight without spending a night. I wouldn't recommend the hotel to people who want relaxation and comfort. better to stay at another hotel with the same price.
Stayed 1 night in Jan 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022