Indoor pool, 3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews of Xanadu Resort Hotel - High Class All Inclusive

5 out of 5
Xanadu Resort Hotel - High Class All Inclusive
Belek Turizm Merkezi Acisu Mevkii PK 49, Serik, Antalya

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 210 reviews" "
Rating 8 - Good. 34 out of 210 reviews" "
Rating 6 - Okay. 11 out of 210 reviews" "
Rating 4 - Poor. 6 out of 210 reviews" "
Rating 2 - Terrible. 7 out of 210 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Space, all green, well maintained
Stayed 5 nights in Oct 2023
Response from Xanadu Resort on 9 Oct 2023
Dear Serena,Thank you very much for your time to evaluate your recent stay. We value your feedback and hope to see you again with us in the near future.Best regards,Your Xanadu Team

6/10 Okay

Dr.Reem

Business traveller
Disliked: Staff & service
Resort is old, no USB in the room, staff are moody
Stayed 1 night in Sep 2023
Response from Xanadu Resort on 27 Sept 2023
Dear Guest,Thank you for spending your holidays at the Xanadu Resort and for sharing your feelings about your stay with us on Expedia.Since the opening of our hotel, it has been our most important goal to offer our guests High-Class services and an unforgettable holiday. Therefore, reading that you’re not satisfied with some components of your stay saddened us deeply.Our team members are committed to providing all our guests, coming from different countries worldwide, with a comfortable, warm and friendly environment. We highly value your opinion and assure you that your review will be evaluated by our quality team.We thank you for sharing your thoughts and hope to have the pleasure of welcoming you again in the future.Kind regards,Your Xanadu Team

2/10 Terrible

Ruslan

Disliked: Staff & service
Response from Xanadu Resort on 8 Sept 2023
Dear Ruslan,Thank you very much for your time to evaluate your stay. We regret that your holiday at our resort was not to your satisfaction and we do hope to greet you again in the future to convince you of our High Class service level and our beautiful facilities.Kind regards,Your Xanadu Team

2/10 Terrible

Acelya

Stayed 2 nights in Aug 2023
Response from Xanadu Resort on 18 Sept 2023
Sayın Konuğumuz, Kıymetli vaktinizden ayırıp konaklamanız hakkında bir değerlendirme paylaştığınız için çok teşekkür ederiz. Xanadu Otelleri olarak en büyük amacımız, siz, kıymetli misafirlerimizin tatilini unutulmaz kılmaktır. Değerlendirmenizi bu nedenle büyük üzüntü ile gördüğümüzü belirtmek isteriz.Sizleri yeniden ağırlamayı, ve Xanadu High Class hizmet kalitemiz ile unutulmaz bir tatil deneyimi yaşatabilmeyi umut eder, saygılar sunarız.Xanadu Ailesi

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Xanadu Resort Hotel on 14 Aug 2023
Dear Guest,Thank you very much for this wonderful evaluation on Expedia.We are happy you had a great vacation at the Xanadu Resort Hotel and we thank you for recommending us. We hope to be able to greet you soon again at a Xanadu Hotel of your choice.Kind regards,Your Xanadu Team

2/10 Terrible

Glenn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff where so rude especially the reception area. Never again would I step foot in the place even if it was free
Stayed 8 nights in May 2023
Response from Xanadu Resort Hotel on 13 Jun 2023
Dear Glenn,Thank you for preferring the Xanadu Resort - High Class for your holidays and for sharing your review on Expedia. Since the opening of our hotel, it has been our most important goal to offer our guests High Class services and an unforgettable holiday. Seeing that we could not reach our goal during your vacation saddened us deeply. We assure you that our team has been made aware of your feedback. We thank you for sharing your feelings and hope to have the pleasure of welcoming you again in the future.Kind regards, Your Xanadu Team

10/10 Excellent

Srividhya

Travelled with family and small children
It was great
Stayed 1 night in Mar 2023
Response from Xanadu Resort Hotel on 20 Mar 2023
Dear Srividhya,Thank you very much for your time to evaluate your recent stay.We are glad that you have enjoyed your holiday and hope to see you again with us in the near future.Best regards,Your Xanadu Team

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ladies tr
Amazing
Stayed 2 nights in Mar 2023
Response from Xanadu Resort Hotel on 13 Mar 2023
Dear Martin,Thank you very much for this wonderful evaluation on Hotels.com. We are sincerely happy that you had a successful holiday and hope to see you again with us in the near future.Best regards,Your Xanadu Team

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
We had amazing time, the hotel was lovely, the food drink and staff were fantastic. We were treated like VIP the whole time. There is no negatives to give them. Just to say Thank you
Stayed 2 nights in Mar 2023
Response from Xanadu Resort Hotel on 9 Mar 2023
Dear Martin,Thank you very much for this wonderful evaluation on Hotels.com.We are happy you had a great vacation at the Xanadu Resort Hotel and we thank you for recommending us. We hope to be able to greet you soon again at a Xanadu Hotel of your choice.Kind regards,Your Xanadu Team

10/10 Excellent

ghassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facility is very nice, the service is good, very hard to find abed around the pool
Stayed 2 nights in Aug 2022
Response from Xanadu Resort Hotel on 20 Feb 2023
Dear Ghassan,Thank you for preferring the Xanadu Resort Hotel for your summer holidays in Turkey. We are happy in knowing you enjoyed your stay and would like to assure you that your remarks will be shared with our quality team for evaluation and improvement measures.We hope to be able to greet you again at Xanadu Hotels in the near future.Kind regards,Your Xanadu Team

10/10 Excellent

Ayse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Xanadu Resort Hotel on 20 Feb 2023
Sayın Konuğumuz, Doğal bir çam ormanı içerisinde konumlanan Xanadu Resort Otelimizi tercih ettiğiniz için çok teşekkür ederiz. Sizleri ağırlamış olmaktan ötürü mutluluk duyduk. En yakın zamanda size yeniden ''Hoş geldiniz'' diyebilmeyi diler, saygılarımızı sunarız. Xanadu Ailesi

10/10 Excellent

RAWAND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay as always, i love this property
Stayed 2 nights in Jul 2022
Response from Xanadu Resort Hotel on 21 Jul 2022
Dear Rawand, Thank you very much for this wonderful evaluation on Hotels.com. We are sincerely happy that you had another memorable holiday with us and hope to see you again in the near future. Best regards, Your Xanadu Team

4/10 Poor

Teddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Overrated Hotel/ Dont Go!!
This Hotel is overrated, at first Belek region is not recommended, don't fall in Google review, it is a region for oldery people having their vacation, at second, the hotel is very old, rooms are heavily used, toiletries are super bad and smell bad, cleanness of the room is below average, AC sound is like a motorcycle engine, pool is nice, beach is nice and clean, service stuff are nice and good, food buffer is horrible, no taste, we found a living bug in the salad, no taste in the food, overall just DONT go to this hotel and dont fall for the fake rating of this hotel
Stayed 4 nights in Jul 2022
Response from Xanadu Resort Hotel on 20 Jul 2022
Dear Teddy, Thank you for choosing the Xanadu Resort Hotel for your holidays in Belek, the pearl of the Mediterranean Coast. We are glad that you found our beach area and attentive service staff to your liking. However, reading that you couldn’t fully enjoy your holidays saddened us deeply. We would like to kindly emphasize about our strict procedures regarding the cleanliness and hygiene control, that are followed according to the DIN ISO Certification, assuring that all our food and beverages are within the safety and high quality standards. Rest assured that your opinion and remarks were shared with our quality team for investigation purposes and improvement measures. We do hope you allow us the opportunity to share a more positive experience with you soon. Warm regards, Your Xanadu Team

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly and helpful Room is spacious and clean Tv needs more channels for english movie or channel
Stayed 4 nights in Jun 2022
Response from Xanadu Resort Hotel on 13 Jun 2022
Dear Guest, Thank you for choosing the Xanadu Resort Hotel for your holidays at the pearl of the Mediterranean Coast. We were happy to read that you loved your stay at our beautiful hotel inmid a natural pine forest. Please allow us to inform you that we have shared your comments regarding the TV Channels with our Quality Team. We hope to be able to greet you soon again at a Xanadu Hotel of your choice. Kind regards, Your Xanadu Team

10/10 Excellent

Guzal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort customer service is outstanding loved every second
Stayed 4 nights in May 2022
Response from Xanadu Resort Hotel on 13 Jun 2022
Dear Guzal, Thank you very much for this wonderful evaluation on Expedia. We are sincerely happy that you had a successful holiday and hope to see you again with us in the near future. Best regards, Your Xanadu Team

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 9 nights in Apr 2022
Response from Xanadu Resort Hotel on 12 Apr 2022
Dear Guest, Thank you for your kind remarks regarding your recent stay at the Xanadu Resort Hotel - High Class. We are very happy in knowing you enjoyed your stay and we will pass on your very nice words to the team with the greatest pleasure. Our resort is definitely a unique place with a wide array of amenities and activities and we very much look forward to your return in the near future. Kind Regards, Your Xanadu Team

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, friendly staff. Some activities were not available to guests.
Stayed 7 nights in Apr 2022
Response from Xanadu Resort Hotel on 11 Apr 2022
Dear Alberto, Thank you for choosing Xanadu Hotels for your stay at the Mediterranean Coast and for your review. We are glad you had an enjoyable stay and that our facilities and services were to your satisfaction. We would like to thank you once again for being our guest and we would be very glad to see you again soon at Xanadu Hotels - High Class. Best regards, Your Xanadu Team

10/10 Excellent

Akiko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect! The facilities for children were gorgeous, the events organised by the hotel were all so good and enjoyable, the staff were so attentive, friendly and professional. It was sometimes difficult to communicate in English, but the whole experience exceeded that inconvenience. Really appreciate all the staff!
Stayed 3 nights in Dec 2021
Response from Xanadu Resort Hotel on 3 Jan 2022
Dear Akiko, Thank you for spending your holiday with us and for sharing your feedback on Expedia. We were glad to see that you had a wonderful stay at the Xanadu Resort – High Class and that you were pleased with the warm attention of our team. We very much look forward to your return in the near future. Best regards, Your Xanadu Team

2/10 Terrible

Guljahan

Stayed 4 nights in Oct 2021
Response from Xanadu Resort Hotel on 21 Feb 2023
Dear Guljahan,Thank you very much for your time to evaluate your stay. We regret that your holiday at our resort was not to your satisfaction and we do hope to greet you again in the future to convince you of our High Class service level and our beautiful facilities.Kind regards,Your Xanadu Team

2/10 Terrible

mohamad

Stayed 1 night in Sep 2021
Response from Xanadu Resort Hotel on 21 Feb 2023
Dear Mohamad,Thank you very much for your time to evaluate your stay. We regret that your holiday at our resort was not to your satisfaction and we do hope to greet you again in the future to convince you of our High Class service level and our beautiful facilities.Kind regards,Your Xanadu Team

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2021
Response from Xanadu Resort Hotel on 20 Feb 2023
Dear Guest, Thank you for choosing the Xanadu Resort Hotel for your stay and for sharing your kind feedback. We are happy you had a successful holiday and were satisfied with our services. We hope to greet you again at a Xanadu Hotel of your choice very soon. Kind regards, Your Xanadu Team

10/10 Excellent

Ebtisam

Stayed 2 nights in Aug 2021
Response from Xanadu Resort Hotel on 17 Sept 2021
Dear Ebtisam, Thank you for choosing the Xanadu Resort Hotel for your stay and for sharing your kind feedback. We are happy you had a successful holiday and were satisfied with our services. We hope to greet you again at a Xanadu Hotel of your choice very soon. Kind regards, Your Xanadu Team

8/10 Good

Rawand

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and clean resort
The staff is very friendly they always try to help you, specially guest relation department ( Diana Sadykova )she did her best, they give us two free private airport transfer free room upgrade and late checkout as promised. i have some notes on the hotels overall, the snack services for ex. at Xanadu bar and at the beach bar is not good as other same level resorts I have been before, they do not give you the menu when they welcoming you they do not arrange the tables as a serviced place it looks like a regular 5 star hotel, they should improve this point and give more snacks and dining options.
Stayed 6 nights in Jul 2021
Response from Xanadu Resort Hotel on 26 Jul 2021
Dear Guest, Thank you for spending your holidays at the Xanadu Resort Hotel, High Class and for sharing your review on Hotels.com. We are very happy that you had a successful holiday and were satisfied with our services. Please allow us to inform you that your comments regarding the snack services have been passed on to our quality team. We hope to greet you again at a Xanadu Hotel of your choice very soon. Best wishes, Your Xanadu Team

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff was not welcoming at all, they were not able to book us for any alacarte restaurant in the hotel within our 4 days stay, foot options and taste on lunch were terrible!!! No alcohol provided in the mini bar unlike other luxury hotels, lunch and dinner window is very short! If you didn’t eat during the given time you will starve no option is given as well for room service even for an extra charge… the only good thing that I enjoyed was the activities provided by the animation team… I’ve been to many luxury hotels and this was nothing near luxury very disappointing and not worth the money that I could have used for other hotels…
Stayed 3 nights in Jun 2021
Response from Xanadu Resort Hotel on 1 Jul 2021
Dear Guest, Thank you for sharing your opinion with us after your stay at the Xanadu Resort Hotel Belek. We are well aware that maintaining our high class level and taking it a step further is only possible with the feedback of our highly valued guests. Food and beverage options are available during meal times at our restaurants and during snack times at various bars. A la carte restaurant reservations are subject to availability. We regret that you felt our hotel services do not correspond to your expectations and assure you that our Quality Department will be informed about your comments. We would like to thank you again for being our guest and we do hope to greet you again in the future and convince you of our high class service level and our beautiful facilities. Best wishes, Your Xanadu Team

10/10 Excellent

abdullah

Travelled with family
Liked: Property conditions & facilities
My kids loved it. An amazing place
Stayed 2 nights in Jun 2021
Response from Xanadu Resort Hotel on 11 Jun 2021
Dear Guest, Thank you for spending your holidays at the Xanadu Resort Hotel, High Class and for sharing your review on Hotels.com. We are very happy that you had a successful holiday and that you and your family were satisfied with our services. We hope to greet you again at a Xanadu Hotel of your choice very soon. Best wishes, Your Xanadu Team

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The place was beautiful and rooms very clean. Food tasted great and staff was so nice and welcoming. Beautiful spa. Me and my family will definitely be back
Stayed 3 nights in May 2021
Response from Xanadu Resort Hotel on 10 May 2021
Dear Guest, Thank you for spending your holidays at the Xanadu Resort Hotel, High Class and for sharing your review on Hotels.com. We are very happy that you and your family had a successful holiday and were satisfied with our services. We hope to greet you again at a Xanadu Hotel of your choice very soon. Best wishes, Your Xanadu Team

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, could not be better than this!
Absolutely outstanding! Could not be better than this. Everything about the Xanadu Hotel, the team, the room, meals, cleanlines, comfort, service, pools, beach, airport transfer, are excellent. Very kind and helpful staff. I am having a wonderful stay and very happy about my choice. I really express my thanks to all staff.
Stayed 9 nights in Feb 2021
Response from Xanadu Resort Hotel on 15 Mar 2021
Dear Ugur, Thank you very much for staying with us and for sharing this fantastic review. We are happy that you are having a fantastic time and we wish you furthermore a wonderful holiday. Best regards, Your Xanadu Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from XANADU RESORT HOTEL on 7 Dec 2020
Dear Guest, Thank you for choosing the Xanadu Resort Hotel for your vacation and for sharing your feedback on Hotels.com. We are happy you had a great holiday and we thank you for recommending us. We hope to be able to greet you soon again at our beautiful resort. Kind regards, Your Xanadu Team

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice food and grounds. Terrible Internet. No socks
The food and grounds are great. The staff is good. The beach and so forth are nice. The internet is horrible. Every night from 6-10 is goes bad. While i could relax during the day there were a few things i had to do at night... and they were not possible. I left the hotel early. They also can't launder socks (i have no idea why).
Stayed 3 nights in Sep 2020
Response from XANADU RESORT HOTEL on 26 Sept 2020
Dear Kenneth, Taking this opportunity, let me thank you for choosing the Xanadu Resort hotel for your family holiday, as well as for the few minutes you spent to share with us your impressions about your holiday. We are very sorry that during your vacation you had reasons for commenting and you could not fully enjoy the services of the hotel. We are glad to assure you that all your comments were transferred to the responsible persons of the relevant departments to correct the situation. We will be happy to welcome you again in the future at the Xanadu Resort Hotel. Best Regards,

10/10 Excellent

Ali, Douala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed 2 nights in xanadu. The resort is very nice and big. The pools are well maintained and so clean. The beach is amazing. The staff are trained and professional. The room is clean and the bed is comfortable. The food and the buffet were good. Everything was perfect in xanadu and we definitely enjoyed our stay.
Stayed 2 nights in Aug 2020
Response from Xanadu Team on 29 Aug 2020
Dear Ali, We are very happy that you and your wife enjoyed your stay and would like to thank you for this nice review. We very much hope to welcome you back soon. Kind regards, Your Xanadu Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and food, clean, beautiful and well managed resort by the beach
Stayed 4 nights in Jul 2020
Response from Xanadu Team on 17 Jul 2020
Dear Guest, Thank you for the great rating. We are happy you had a great vacation at the Xanadu Resort Hotel and we thank you for recommending us. We hope to be able to greet you soon again at a Xanadu Hotel of your choice. Kind regards, Your Xanadu Team

10/10 Excellent

Helgi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Playing golf and relaxing.
Stayed 3 nights in Oct 2019
Response from Xanadu Team on 3 Nov 2019
Dear Helgi, Thank you so much for preferring the Xanadu Resort Hotel for your golf holidays at the Mediterranean Coast. We are very happy that we could offer you a fabulous holiday and thank you sincerely for your recommendation. We are looking forward to welcoming you back soon at Xanadu Hotels! Best wishes, Your Xanadu Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Every thing was perfect, the hotel, the food, the room and the staff. It was a perfect vacation. The hotel beach was good, but we didnt used it, because we preferd to swim in the swiming pool. The kids club was amazing and our kids had a great time there
Stayed 6 nights in Sep 2019
Response from Xanadu Team on 3 Oct 2019
Dear Guest, Thank you for preferring the Xanadu Resort Hotel for your holidays and for sharing a feedback on Hotels.com. We are very happy that you had a perfect stay and that our hotel, food & beverage offers and our team matched your expectations. We are also very glad that your children had a great time at our Fancyland kids club. We hope to welcome you very soon again at Xanadu Hotels. Kind regards, Your Xanadu Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2019
Response from Xanadu Team on 2 Oct 2019
Dear Guest, Thank you for preferring the Xanadu Resort Hotel for your holidays and for taking a few moments of your time to share a feedback on Expedia. We are glad that you had a memorable stay and thank you for recommending us. Kind regards, Your Xanadu Team

10/10 Excellent

DANIEL, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort hotel for family's. awesome activities With friendly and kind entertainment team i thank entertainment team(valeriia maksak,anton nikitin,adem ozbay,viktoriia iurtaeva,alina) for their awesome performances of the programs but hopefully they will add activity after 17 o clock. The foods were of high quality especially foods and desserts in kebab house i thank mr.ünal koç he is very kind and polite. In the end thanks to xanadu hotel for hosting us. Written by Daniel from usa
Stayed 5 nights in Sep 2019
Response from Xanadu Team on 27 Nov 2019
Dear Daniel, Thank you for choosing us for your vacation at the Mediterranean Coast! We're happy you had a good experience with us and that our team made you feel well taken care of! We look forward to hosting you and your family again soon for another High Class holiday experience! Have a lovely day! Warm regards, Your Xanadu Team

10/10 Excellent

Betty, Lebanon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff and delicious food and spacious place
Stayed 4 nights in Sep 2019
Response from Xanadu Team on 16 Sept 2019
Dear Betty, Thank you for choosing us for your holidays in Turkey! We are happy that you enjoyed your stay and our services so much. We are very certain that your nice words will be highly appreciated by our ever-smiling colleagues, as well. Thank you for recommending us! We hope to see you again soon. Kind regards, Your Xanadu Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, service and staff. i will surly back.
Stayed 5 nights in Sep 2019
Response from Xanadu Team on 16 Sept 2019
Dear Guest, Thank you for spending your vacation at the Xanadu Resort Hotel - High Class and for sharing your thoughts about your holiday on Expedia. We are happy that you enjoyed your stay and we thank you for recommending us! We hope to have you with us again, soon. Best regards, Your Xanadu Team

10/10 Excellent

TarekSemaan, Lebanon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great activities. All the staff is so friendly (Batuhan, Andy and all).
Stayed 5 nights in Sep 2019
Response from Xanadu Team on 11 Sept 2019
Dear Tarek Semaan, Thank you for spending your vacation at the Xanadu Resort Hotel and for sharing your thoughts about your stay on Expedia. We are happy you had a pleasant stay at our beautiful resort and we thank you for your praise and for recommending us. We hope to greet you soon again at Xanadu Hotels. Best wishes, Your Xanadu Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Xanadu Team on 9 Sept 2019
Dear Guest, Thank you for rating us on Expedia. We are happy you had a successful holiday and hope to welcome you back in the near future. Best wishes, Your Xanadu Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families with kids. Multiple pool options including secret garden which was quiet. Strong kitchen with variety of Turkish and ethnic food. Wine selection could be better. 5 min away from Belek.
Stayed 5 nights in Aug 2019
Response from Xanadu Team on 7 Sept 2019
Dear Guest, Thank you for spending your family vacation at Xanadu and for sharing your thoughts about your stay on Hotels.com. We are happy that you enjoyed your stay and our services and thank you for recommending us! Your comment regarding our wine choices will be evaluated at our Quality Department. We hope to see you soon again at Xanadu Hotels - High Class! Best wishes, Your Xanadu Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019
Response from Xanadu Team on 24 Aug 2019
Dear Guest, We thank you for choosing Xanadu Hotels - High Class once again for your stay at the Mediterranean Coast and for rating your stay on Expedia. We are glad that you enjoyed your stay and thank you for recommending us. Looking forward to hopefully welcoming you soon again to another great stay we remain with best regards, Your Xanadu Team

10/10 Excellent

Ahmed, Boston ma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over my expectations,this resort is WOW I spend seven night in Xanadu resort and I wish I could stay more this resort is so beautiful and clean,the food is so fresh and delicious,the service is exceptional,you will never get bored they have multiple pools beautiful sandy beaches so many restaurants the open buffet serve breakfast,lunch and dinner with a wide variety,you could get a snack with a lot of choices during the day drinks and beverages served in all over the resort,I recommend this resort for anyone and I will definitely be back next year. Thank you Xanadu for a wonderful vacation.
Stayed 7 nights in Aug 2019
Response from Xanadu Team on 21 Aug 2019
Dear Ahmed, Thank you for choosing Xanadu Hotels for your stay at the Mediterranean Coast and for your review! We are very happy that you had an excellent stay at our beautiful hotel and that you chose to recommend us. We would be glad to see you again soon at Xanadu Hotels - High Class. Warmest regards, Your Xanadu Team

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2019
Response from Xanadu Team on 19 Aug 2019
Dear Elena, Thank you for spending your vacation at Xanadu Hotels - High Class and for sharing your thoughts about your stay on Hotels.com. We are happy that you enjoyed your stay and thank you for your recommendation. We hope to welcome you again at the Xanadu Resort Hotel very soon. Kind regards, Your Xanadu Team

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation for a family of 7 (7-70 yo)
Everyone in our family truly enjoyed a 2 week stay at Xanadu. All resort staff, from maids, waiters and cooks at the restaurant to reception and guest relations were very helpful and nice. We loved the food and their beautiful spa. All of us couldn't get enough of the wonderful pool area, accessible and enjoyable by all ages and abilities. The pool temperature was perfect and water was clean. We only went to the beach area a few times, because we loved the pools so much. Beach has everything and is very clean. There are some pebbles at the waterfront, so you might need water shoes if your feet are sensitive. The resort area is well-maintained and cleverly designed with plenty of shade, so kids and adults can make the most of their time at the resort. Me and my brother are workout junkies, so we tried almost all sport activities available there. The indoor gym is nice and is open all day. A special THANK YOU to Batuhan for his yoga and pilates classes. He is an incredibly fun, energetic, and knowledgeable guy, and an experienced athlete (he taught salsa and daily sea and aqua gym, too). No two of his classes are the same and he tunes them to the abilities of the attendees. We enjoyed his challenging workouts and hope to see him next year at Xanadu. Would love to have more dance classes, because one salsa class a week isn’t enough! Water kangoo jump and Tae Boo aerobics were fun too, and the instructors were awesome!
Stayed 14 nights in Jul 2019
Response from Xanadu Team on 15 Aug 2019
Dear Marina, Thank you for spending your vacation at the beautiful Xanadu Resort Hotel - High Class and for sharing your review. We are glad you had a fantastic time and thank you for recommending us. We hope to be able to greet you soon again. Kind regards, Your Xanadu Team

10/10 Excellent

Omran

Liked: Cleanliness, staff & service
good location and service 5 star
i like to stay at xanadu resort the staff is very good and helpfull just the room is not comfort beds and aircondition is hot the room space very good and cleanless
Stayed 3 nights in Aug 2019
Response from Xanadu Team on 11 Aug 2019
Dear Omran, Thank you for choosing the Xanadu Resort Hotel for a great holiday at the Mediterranean coast. We are very happy that you had a fantastic stay and thank you for your review. Please do not hesitate to contact us during your next stay, so that we can improve your night's sleep with a comfortable mattress topper. We are already looking forward to hopefully welcome you again soon! Warm regards, Your Xanadu Team

10/10 Excellent

Abdelrahman, Egypt

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good, especially the care for children and the food quantity and quality .
Stayed 5 nights in Jul 2019
Response from Xanadu Team on 2 Aug 2019
Dear Abdelrahman, Thank you for spending your family vacation at Xanadu Hotels - High Class and for sharing your thoughts about your stay on Orbitz. We are happy that you had a pleasant vacation and we thank you for recommending us. We hope to greet you and your family soon again at the Xanadu Resort Hotel. Kind regards, Your Xanadu Team

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort very clean, excellent service. Very good food and Resturant. Every thing was good except weak internet but for me is okay.
Stayed 5 nights in Jul 2019
Response from Xanadu Team on 2 Aug 2019
Dear Guest, Thank you for preferring the Xanadu Resort Hotel for your holidays in Antalya and for taking time to share your impressions about your stay on Expedia. We are so happy that you had a pleasant stay and we thank you for your recommendation. Please rest assured that we will pass your comment regarding the Internet connection on to our quality team for evaluation. We hope to have the pleasure of greeting you again soon. Best regards, Your Xanadu Team

10/10 Excellent

Zayad tariq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Xanadu Team on 2 Aug 2019
Dear Guest, Thank you for spending your vacation at Xanadu Hotels - High Class and for sharing your thoughts about your stay on Hotels.com. We are happy that you enjoyed your holidays at our beautiful premises and thank you for your recommendation. We hope to have the pleasure of seeing you soon again at the Xanadu Resort Hotel. Warm regards, Your Xanadu Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xanadu Resort scores A*
Really tremendous all-inclusive resort, six night stay. Arrived early, as room being made up..ushered straight into lunch and wine. Food (& drink, with top brands) is varied and excellent quality, complemented by outstanding, patient, polite waiting (and cleaning) staff who are always more than happy to go the extra mile for you. Great job on this, well done. Shrek musical wonderful entertainment for kids & adults, as was the magic act - but for different reasons: some 'magic' so sloppy even I could have had a go. For improvement: i) Please give less priority to smokers by - drastically - reducing smoking areas; it was a real pain to keep walking through secondary smoke and this was exacerbated by not being able to sit outside & more fully enjoy the environment. ii) People who leave their towels on sun loungers from 5:30am - get a life. iii) Wifi sporadic at times...but, hey, enjoy the all-inclusive. Tip: Go to near empty, beach-side, adults-only Pavilion Bar - always just a few guests - and almost nobody on sun loungers directly overlooking the sea. iv) Far From the Madding Crowd, 30 minutes to Antalya and taxis fixed, i.e. extortionate rip-off, at US$55 one way. Therefore, don't bank on doing much by way of trips. Ditto, Jetski. US$60 for 10 minutes is disgraceful, Parasailing 8-9 minutes 2kms, US$100. Highly recommended, although I wouldn't go again in school holidays.
Stayed 6 nights in Jul 2019
Response from Xanadu Team on 27 Nov 2019
Dear Simon, Thank you for preferring the Xanadu Resort Hotel for your holidays at the Mediterranean coast and for sharing your feedback on Hotels.com. We're sorry that it is not possible to influence the rates for watersports activities since these are offered by an external provider. We nonetheless hope you had a pleasant stay and would be happy to welcome you back. Kind regards, Your Xanadu Team

8/10 Good

Hadi, LEBANON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and in a verybfreen and healthy area . Staff service is incredibly super. Food great. Pools great Beach great and panoramic views
Stayed 7 nights in Jul 2019
Response from Xanadu Team on 23 Jul 2019
Dear Hadi, Thank you for choosing us for your vacation at the Mediterranean Coast! We're happy you had a pleasant experience with us! We endeavor to offer a perfect holiday experience for our guests and we are very happy you had a great time. We look forward to hosting you again soon for another High Class holiday experience! Have a lovely day! Warm regards, Your Xanadu Team