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"Clean and kind!"

"Location"

"Great reception and service from the staff as always. Wonderful location too. "

"Staff was polite and smiley. Room is cleaned daily. Location is unbeatable. "

"The breakfast was fresh and great taste. Located is excellent, all staffs are very friendly!"

"Staying on the executive floor give you access to exquisite food that you will not find in any other hotel executive lounge. You don’t even have to go to dinner at night after attending happy hour in the lounge. Everything is so elegant and the staff is so attentive. Best executive lounge ever!!!"

"Everything from the kind and courteous housekeeping staff to the reception staff. The hotel is not one to miss out on. The breakfast was spectacular also, plenty of choice and well worth the money paid for it. "

"Everything was good"

"Super helpful staff...went to have a relaxing night of pupus and beer and James served us. We were the last to leave the restaurant but he was so kind not to chase us out of the restautant. He was so kind and pleasant and he always had a smile when he was speaking with us. Went to the front desk for help with restaurants and they printed out a map of nearby places. Checking out, Dahlia was so happy and friendly to assist me. For a single traveller, my room was just the right size for me. However, a room with two beds seemed to be on the smaller side. The atmosphere was very welcoming and warm. The location was perfect walking distance to Insadong, Gwanghwamun Square, The Palace, Hanbok Village, the subway and a lot of eateries. "