Thank you very much for your kind comments and for sharing with us this extensive and valuable feedback. I am delighted to read that and the staff did an excellent job. Yet I am sorry to read your comment about shortcomings. We will definitely take your comment into consideration and your feedback will be reviewed during our next management meeting. Once again thank you very much for your feedback and we are looking forward to welcome you for another stay.Yours Sincerely

고객님 안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 저희 호텔의 전반적인 칭찬을 주셔서 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 또한 말씀주신 부분은 저희 호텔의 장점으로 향후 방문예정인 고객님들에게 좋은 정보가 될것입니다. 물론 아직 부족한 모습이 많습니다. 자만하지 않고 더욱더 발전하는 호텔이 되도록 노력하겠습니다. 고객님의 소중한 말씀 감사를 드리며 항상 건강하시길 바랍니다. 감사합니다.신라스테이 역삼 부총지배인 안민규 드림

고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 역삼부총지배인 안민규 드림

Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay YeoksamJustin ahn Assistant General Manager

Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay YeoksamJustin ahn Assistant General Manager

Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay YeoksamJustin ahn Assistant General Manager

Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay YeoksamJustin ahn Assistant General Manager

Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to hotel facilitesWe are carefully reviewing your comments and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.JustinAssistant General Manager

Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay Yeoksam Justin ahn Assistant General Manager

Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to hotel location during your stay at our hotel.We are carefully reviewing your comments and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.JustinAssistant General Manager

Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.Shilla Stay YeoksamJustin ahn Assistant General Manage

Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to hotel location during your stay at our hotel.We are carefully reviewing your comments and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.JustinAssistant General Manager

안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 저희 호텔 서비스에 대해 좋은 코멘트를 남겨주셔서 저희 모두 진심으로 기쁘게 생각하고 있습니다. 이에 자만하지 않고 더욱더 고객님에게 만족을 드릴 수 있는 호텔이 되기 위해 불철주야 노력하겠습니다. 특히 기본에 충실한 호텔이 되도록 청결, 안전, 고객 서비스에 집중하겠습니다. 고객님의 소중한 말씀 감사를 드리며 즐거운 하루 보내기를 바랍니다. 감사합니다. 신라스테이 역삼 부총지배인 안민규 드림

Wow, what a fantastic review. Our team takes pride making our guests stay a memorable experience. I will definitely share your feedback with all of them and Mr.Ahn who will be delighted to read such a fantastic comment. Once again thank you very much for your great review. We are looking forward to welcome you back to our hotel for another outstanding visit.Yours sincerely,Shilla Stay YeoksamJustin, Assistant General Manager

Thanks for your [5 star] review and rating, I am so pleased to read that we looked after you so well! I hope we can welcome you back in the future. Kind regards.Shilla Stay YoeksamJustin ahn , Assistant General Manager

Wow, what a fantastic review. Our team takes pride making our guests stay a memorable experience. I will definitely share your feedback with all of them.Once again thank you very much for your great review. We are looking forward to welcome you back to our hotel for another outstanding visit.Yours sincerely,Shilla Stay YoeksamJustin ahn , Assistant General Manager

안녕하십니까. 저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 더불어 높은 평가 점수를 주셔서 진심으로 기쁘게 생각하고 있습니다. 이에 자만하지 않고 더욱더 고객님에게 만족을 드릴 수 있는 호텔이 되기 위해 불철주야 노력하겠습니다. 특히 기본에 충실한 호텔이 되도록 청결, 안전, 고객 서비스에 집중하겠습니다. 고객님의 소중한 말씀 감사를 드리며 즐거운 하루 보내기를 바랍니다. 감사합니다. 신라스테이 역삼 부총지배인 안민규 드림

Thank you for taking the time to submit a review regarding your recent stay with us. We are disappointed to hear about your recent experience. This is not the level of service or care we expect our guests to receive. We will make sure to forward your comments to our front office leadership team. Please feel free to reach out to me using the email [mingyu.ahn@shillastay.com] If you have any other comments or questions. If your travels bring you back to the city, we hope to get another chance to serve you with better service. Thank youShilla Stay YoeksamJustin ahn , Assistant General Manager

Thank you so much for these amazingly kind words about my team, it has truly made me so proud of them. I am literally lost for words reading this review and I cannot thank you enough. I know the team are going to be thrilled when I share it with them. I really hope we can welcome you back soon. Shilla Stay YoeksamJustin ahn , Assistant General Manager

We value your feedback and appreciate you bringing these details to our attention. This is certainly not our standard level of exceptional care or service our team strives to provide guests with.We will definitely take your comment into consideration and your feedback will be reviewed during our next management meeting. Once again thank you very much for your feedback and we are looking forward to welcome you for another stay.Yours Sincerely

Thanks for your good review and rating, I am so pleased to read that we looked after you so well! I hope we can welcome you back in the future. Kind regards

Thank you very much for your kind comments and for sharing with us this extensive and valuable feedback. I am delighted to read that and the staff did an excellent job. Yet I am sorry to read your comment about AC system. We will definitely take your comment into consideration and your feedback will be reviewed during our next management meeting. Once again thank you very much for your feedback and we are looking forward to welcome you for another stay.Yours Sincerely

Thanks for your [5 star] review and rating, I am so pleased to read that we looked after you so well! I hope we can welcome you back in the future. Kind regards.Shilla Stay YoeksamJustin ahn , Assistant General Manager