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Reviews of L7 Hongdae

4 out of 5
L7 Hongdae
141, Yanghwa-ro, Mapo-gu, Seoul

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1004 reviews" "
Rating 8 - Good. 292 out of 1004 reviews" "
Rating 6 - Okay. 103 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

FOONG EE

Liked: Cleanliness, staff & service, property conditions & facilities
Room too small n floor in carpet..
Stayed 6 nights in Apr 2024
Response from L7 Hongdae by Lotte on 26 Apr 2024
Dear Foong ee,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Felt very comfortable here.
Stayed 3 nights in Apr 2024
Response from L7 HONGDAE by Lotte on 23 Apr 2024
Dear Chris,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Stella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very convenient!
Stayed 3 nights in Apr 2024
Response from L7 Hongdae by Lotte on 23 Apr 2024
Dear Stella,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveller spending one week in Seoul, L7 was a perfect option. Very connected to the metro and a comfortable place to come home to each evening after a busy day touristing.
Stayed 5 nights in Apr 2024
Response from L7 Hongdae by Lotte on 22 Apr 2024
Dear Christopher,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

6/10 Okay

INGE

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Esther

Travelled with family
Had issues with my hotel reservations but the staff was nice and upgraded our room after I had to rebook it
Stayed 3 nights in Apr 2024
Response from L7 HONGDAE by Lotte on 14 Apr 2024
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 HONGDAE by Lotte

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in hongdae hands down! The view is amazing
Stayed 1 night in Apr 2024

6/10 Okay

Apiraporn

Stayed 4 nights in Apr 2024

6/10 Okay

Zhi Lin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and location is super convenient. Walking distance to Hongdae. Not sure why there is a buzzing sound every now and then during my stay. It could be the AC or the heater but it’s really frequent and annoying.
Stayed 4 nights in Mar 2024
Response from L7 Hongdae by Lotte on 2 Apr 2024
Dear Zhi Lin,Thank you for staying with L7 HONGDAE and sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We appreciate your honesty and would like to assure you that your concerns are being taken seriously. We are committed to addressing the issues you've raised and will take corrective measures to enhance our services. Your input is invaluable, and we hope for the opportunity to make it right during your next visit.Best regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Siew Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and convenient for shopping.
Stayed 5 nights in Mar 2024
Response from L7 HONGDAE on 1 Apr 2024
Dear Siew Leng, Thank you for staying with L7 HONGDAE and taking time to share your experience. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Mina Hong General Manager L7 HONGDAE

10/10 Excellent

Qin Quan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Mar 2024
Response from L7 HONGDAE by Lotte on 17 Mar 2024
Dear guest, Thank you for staying with L7 HONGDAE and sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay. Warm regards, Mina Hong General Manager L7 HONGDAE by Lotte

10/10 Excellent

Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process is fast. Would much prefer the newer design room, but was assigned to the older design, Overall the room is clean and we have what we need except for toothbrush & toothpaste (which is fine). USB port is a plus point as not all hotel has it. Most importantly, the location is good, convenient as well.
Stayed 3 nights in Mar 2024
Response from L7 HONGDAE by Lotte on 17 Mar 2024
Dear guest, Thank you for staying with L7 HONGDAE and sharing your positive experience with us. We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay. Warm regards, Mina Hong General Manager L7 HONGDAE by Lotte

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good for the price. Good location, wish it was closer to train, but still good because it close to shoping and food.
Stayed 5 nights in Mar 2024
Response from L7 HONGDAE by Lotte on 9 Mar 2024
Dear Ruben,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Man Ka Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and Modern. Good for Family and couple. Lot of shopping and dinning choices around.
Stayed 3 nights in Feb 2024
Response from L7 Hongdae by Lotte on 24 Feb 2024
Dear Man Ka Vicky,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 Good

Qianxi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Wei Kong

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it was very convienient and close to the train station. They also provided welcome drinks and snacks for us.
Stayed 4 nights in Jan 2024
Response from L7 Hongdae by Lotte on 10 Feb 2024
Dear Wei kong,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 Excellent

Chelsey May keng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So fun, so chic, loved the vibe and was perfect for a solo traveler. Felt super safe and had so much fun walking to various stores, restaurants and bars in the area. Definitely great for travelers 20-40 if you're game to party and make friends. Located literally 3 mins to the train, super convenient. A little pricey? Maybe but honestly such a lovely space, well curated and really efficient. Hard to beat the location/safety/vibe combo. Would love to stay again!
Stayed 3 nights in Feb 2024
Response from L7 Hongdae by Lotte on 10 Feb 2024
Dear Chelsey,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

6/10 Okay

Goli

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It was quite uncomfortable to not have a closet in the room! The swimming pool costs 50 Euro to use for half a day. The pool was warm during hot summer days. The view and location are nice.
Response from L7 Hongdae by Lotte on 8 Feb 2024
Dear Goli,Thank you for staying with us and sharing your valuable experience at L7Hongdae. Your valuable review will help us improve our service. We are committed to addressing the issues you've raised and will take corrective measures to enhance our services. We will do our best to provide the best service through continuous discussion. We look forward to seeing you again. Thank you. Warm regards, Mina Hong General Manager L7 HONGDAE

10/10 Excellent

Sayaka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Kyungjin

Liked: Cleanliness, amenities, property conditions & facilities
good
Response from L7 Hongdae by Lotte on 27 Jan 2024
Dear Kyungjin,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
What was that aerosol?
Everything was great. However, they had use some form of an aerosol, I’m not sure if it was supposed to be just an air freshener, or some anti-rodent or bug treatment however, it was caustic, it literally caused me to have a sore throat, and have trouble breathing for, about an hour Otherwise the place was great.
Stayed 1 night in Jan 2024

10/10 Excellent

YI CHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jessica

Stayed 1 night in Jan 2024

8/10 Good

Mei Fei, Kuala Lumpur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at Hongdae. 1min walk from exit 1 with escalator. Hotel is one ride from Incheon so no need to change track. All stops or Arex available. Room decor is modern and simple. Shower room can be conditioned better so that the water will not leak and wet the floor next to it. Staffs are friendly and quick in responding to request. It's surrounded by shopping malls and eatery. Almost 24/7 hours.
Stayed 4 nights in Dec 2023
Response from L7 Hongdae by Lotte on 12 Jan 2024
Dear Mei Fei,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

10/10 Excellent

Imei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Ho Yu Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean room and friendly customer service.
Stayed 3 nights in Jan 2024
Response from L7 Hongdae by Lotte on 12 Jan 2024
Dear Ho Yu Candice,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

10/10 Excellent

Inho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Henry Boon Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from L7 HONGDAE by Lotte on 21 Dec 2023
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The chambermaids were very friendly and approachable whenever I needed extra bottles of water/towels. DND sign throughout my duration of stay and they would quietly slip a note under my door, respecting our privacy. Hotel also left a note informing guests about the schedule of hotel cleaning maintenance and lobby door closure timing. Very thoughtful and considerate of them. Only downside is the long waiting time for the lift during peak hours and rooms are on the pricey side.
Stayed 6 nights in Dec 2023
Response from L7 HONGDAE on 17 Dec 2023
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your feedback with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Your input is invaluable, and we hope for the opportunity to make it right during your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE

8/10 Good

Tian Lih

Stayed 7 nights in Dec 2023
Response from L7 HONGDAE by Lotte on 21 Dec 2023
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed for 3 nights. The bathtub was severely clogged when I took a shower on the first night, and the soap on the bathtub was not clean. On the second night, I went to the water level and cleaned a lot of hair to prevent it from being clogged. The feeling is very different from when I checked in last year.
Stayed 3 nights in Nov 2023
Response from L7 Hongdae by Lotte on 9 Dec 2023
Dear Guest,Thank you for staying with L7 HONGDAE and sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We appreciate your honesty and would like to assure you that your concerns are being taken seriously. We are committed to addressing the issues you've raised and will take corrective measures to enhance our services. Your input is invaluable, and we hope for the opportunity to make it right during your next visit.Best regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 Good

Bree

Liked: Cleanliness, property conditions & facilities
The staff at the front desk were amazing, however the staff in the restaurant were less than welcoming. The hotel is should let its guests know how loud the streets below are. The noise from the street below can keep you up at night.
Stayed 5 nights in Nov 2023
Response from L7 Hongdae by Lotte on 6 Dec 2023
Dear Bree,Thank you for staying with L7 HONGDAE and taking time to share your experience. I will share your opinion with the department in charge to improve service.Also we will check the part you told us other customers do not experience the same inconvenience.We will keep try to fill our customers expectation.Thank you again for your detailed review and it's going to help us improve our facilities and service. We look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

10/10 Excellent

Seok Kwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023
Response from L7 HONGDAE by Lotte on 21 Dec 2023
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to control temperature of the room (which we didn't find at other hotels, which had central heating system which was usually set to 26 degrees C). Very good location, right in the heart of Hongdae.
Stayed 1 night in Nov 2023
Response from L7 HONGDAE by Lotte on 21 Dec 2023
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 Excellent

Kene, WEST LOS ANGELES

Liked: Staff & service
Disliked: Property conditions & facilities
모든 직원들이 친절하고 진심이보였습니다
Stayed 7 nights in Nov 2023
Response from L7 HONGDAE by Lotte on 21 Nov 2023
안녕하십니까, Kene 고객님저희 L7 홍대를 이용해 주시고 귀중한 시간을 내어 고객님의 투숙 경험을 공유해 주셔서 감사 드립니다.먼저 고객님께 편안한 시간이 될 수 있도록 하는 것이 저희의 본분임에도이렇게 칭찬의 말씀으로 격려해주시어 깊은 감사를 드립니다.고객님께서 안심하고 찾아주실 수 있는 L7홍대가 되기 위해 앞으로도 더욱 발전된 서비스로 모실 것을 약속 드립니다.고견에 다시 한 번 감사드리며, 고객님의 가정에 건강과 행복이 더욱 가득하기를 기원합니다.감사합니다.L7 홍대 총지배인 김미정 배상

8/10 Good

Wen-Yu

Stayed 3 nights in Nov 2023
Response from L7 HONGDAE by Lotte on 21 Dec 2023
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 Good

Li Yuan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic central location. Lifts are slow. Expensive laundry. Good service. Nice staff.
Stayed 8 nights in Nov 2023
Response from L7 HONGDAE by Lotte on 12 Nov 2023
Dear Li,Warm greeting from L7 HONGDAE.Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Regards,Michelle Kim General Manager L7 HONGDAE

8/10 Good

Kyaw

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2023
Response from L7 HONGDAE by Lotte on 21 Dec 2023
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom needs a door from the bed area. Not good if you’re staying with people you’re not intimate with. Everything else is perfect.
Stayed 4 nights in Oct 2023
Response from L7 HONGDAE by Lotte on 4 Nov 2023
Dear Guest, Thank you for staying with L7 HONGDAE and taking the time to share your experience. I'm glad you were satisfied during your stay at our hotel. We will keep try to fill our customers expectation. Thank you again for your detailed review.We look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and friendly! I had a recent bad experience with an Airbnb so I checked in last minute at this hotel, and it was a lovely experience because the staff were so welcoming. The bed was really comfortable, I almost forgot about my worries the moment I laid on it lol. I also had to do a lot of laundry which was so convenient. The only thing I noticed was that the water didn’t go down the sink smoothly.
Stayed 1 night in Oct 2023
Response from L7 Hongdae by Lotte on 23 Oct 2023
Dear Angela.Warm greeting from L7 HONGDAE.Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Regards,Michelle Kim General Manager L7 HONGDAE

10/10 Excellent

Ryan, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, slow elevators only downside
Stayed 4 nights in Oct 2023
Response from L7 HONGDAE on 17 Oct 2023
Dear Guest,Thank you for your stay at L7 HONGDAE. We sincerely appreciate you to take the time to share your experienced.We are regret to hear that certain aspects of your stay did not meet your expectations.We hope to see you back next time and we will serve you with improved service. We look forward to your next visit.Warm regards,General ManagerL7 HONGDAE

10/10 Excellent

Lacy

Stayed 4 nights in Oct 2023

10/10 Excellent

Wonjae

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super accessible area and nice facility. Every staff was so helpful and stay was delightful.
Stayed 2 nights in Oct 2023
Response from L7 HONGDAE on 12 Oct 2023
Dear Guest, Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE

8/10 Good

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place...a little run down for the price though.
Stayed 2 nights in Oct 2023
Response from L7 HONGDAE by Lotte on 9 Oct 2023
Dear Elmer,Warm greeting from L7 HONGDAE.Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Regards,Michelle Kim General Manager L7 HONGDAE

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, good facilities, helpful staff
Stayed 1 night in Oct 2023
Response from L7 HONGDAE on 6 Oct 2023
Dear Matt,Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE

10/10 Excellent

Lisa

Stayed 2 nights in Oct 2023

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Oct 2023
Response from L7 Hongdae by Lotte on 5 Oct 2023
Dear Cindy,Thank you for staying with L7 HONGDAE and taking the time to share your experienced.I'm glad you were satisfied while staying at our hotel.Also, we will share your opinion with the relevant department in charge to improve our service.We will keep try to fill our customers expectation.Thank you again for your detailed review we look forward to seeing you again in the near future.Sincerely, Michelle Kim General Manager L7 HONGDAE by Lotte

2/10 Terrible

saed a a

Stayed 2 nights in Oct 2023

10/10 Excellent

Imani

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved hiw friendly and welcoming the staff were! The hotel is situated right next to a subway station which was super convenient and across the street there are a bunch of dinning, shopping and bar options. Great location, and my room view was amazing!
Stayed 1 night in Sep 2023

10/10 Excellent

Adetoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and directly in the middle of the bustling Hongdae. Will be back
Stayed 3 nights in Sep 2023
Response from L7 HONGDAE by Lotte on 24 Sept 2023
Dear Adetoun,Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Michelle Kim General Manager L7 HONGDAE