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Reviews of Hotel Gaeul

2.5 out of 5
Hotel Gaeul
13, Yonsei-ro 2na-gil, Seodaemun-gu, Seoul, Seoul

Reviews

6.0
Rating 10 - Excellent. 5 out of 63 reviews" "
Rating 8 - Good. 16 out of 63 reviews" "
Rating 6 - Okay. 21 out of 63 reviews" "
Rating 4 - Poor. 10 out of 63 reviews" "
Rating 2 - Terrible. 11 out of 63 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Briana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Gaeul made our stay that much more welcoming. Very kind, easy communication & extremely helpful. Hotel is also in prime location for the beautiful & busy Seoul night life. Would definitely stay here again!
Stayed 4 nights in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shady hotel , steals your money after you check out.
Stayed 2 nights in Mar 2024

2/10 Terrible

Queenie, NY

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel location is convenient. But other than this, the room is dusty, cleaning service is not done at all, furniture is broken and old, bed sheet is not clean, and the worst condition is the smoke smell is full of the room while it’s emphasized it should be a smoke free room. The smoke might come from outside or other rooms due to the poor window condition. The second hand smoke was outrageous and so bothering!! Have been reported to the staffs, but they couldn’t do anything helpful. Will never go again!!! I’m still suffering from the smoke as I traveled back to home!!
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2018

6/10 Okay

Ekasit

Liked: Cleanliness, staff & service, room comfort
More like Motel
The room condition and location is good. However, this is more like motel than hotel. No closet. Bath tub has no curtain so bathroom will get soaked for sure. Bad job on soundproof so you will hear your neighbor talking or having "activity" in the night.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service

2/10 Terrible

American, Cheonan, Korea

Disliked: Cleanliness, property conditions & facilities, room comfort
A love motel sold as a nice hotel
My friend and I were thoroughly disappointed with this hotel. The money we spent on this Korean "hotel" was equivalent to what I would spend on a very nice, comfortable hotel in the United States, yet there was no comparison in quality. There was dust all over the air conditioning unit, which emitted a very loud, unpleasant sound when on. The window clearly hadn't been cleaned in a long time. The soap that they provided was already opened and used. Furthermore, to our horror, there was an open condom wrapper beneath the nightstand. Also, when I was brushing my teeth, the tube that connects under the sink fell off completely and water was spraying all over the floor. The photos online are completely deceiving.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

8/10 Good

TACCSS, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Cleanliness of room/hotel is good, we request for clean everyday, but seems they will do so as well. Quality of service is good, people are nice. Hotel location is good, few minutes to MTR. The noise control is not very well. We hear the TV next door and the water pipe upstairs.

6/10 Okay

Paul, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive hotel for the room size
I booked online and when I showed up the guys at the desk had no idea what I was doing there. It's not necessarily in an area frequented by foreigners either. Not a bad area but I was the only one I saw the whole night. Parking is bad at best. Had to play shuffle cars all night just to get 8 cars in the little parking garage. The room was small and simple, too simple for $185 a night. There other nicer, cheaper hotels but they were booked up by the time I went looking for a room. People were as helpful as they could be and very friendly. Room was small and not modern but not badly maintained at all. Area was very difficult to drive thru and parking was a nightmare but the front desk did the best they could.

6/10 Okay

double j, Malaysia

Disliked: Room comfort
just for the location - Sinchon area
it is obvious that this is another love hotel within the area. basic room for decent stay, cleanliness of the amenities can be improved. Walking distance to eateries and Ehwa shopping streets.

4/10 Poor

Jeannie, Hong Kong

Disliked: Cleanliness, staff & service, room comfort
not a good experience, we pay for 3 people but facilities provided for 2 only. 1 double bad, 1 bath towel, 2 pillow set and slippers. Location is convenient but looks very dark.

10/10 Excellent

WEIYU

Stayed 2 nights in Mar 2024

4/10 Poor

HAESIK

Stayed 1 night in Dec 2023

2/10 Terrible

경일

Disliked: Cleanliness, property conditions & facilities, room comfort
다시는 안 갈래요.
체크인하고 방에 들어서자마자 담배냄새가 지독함. 신촌과 가깝다는 것, 상대적으로 프론트 직원이 친절하다는 것 빼곤 뭐 하나 좋은 것이 없음. 가격 또한 너무나 비쌌음.
Stayed 1 night in Jun 2019

4/10 Poor

SOO DUCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 만족도
전반적으로 깨끗하고 만족합니다.
Stayed 1 night in Mar 2019

8/10 Good

Ying keung

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
깨끗하고 좋은데 너무 방음이 안됨
깔끔하고 위치도 좋은데 너무 방음이 안되서 거의 잠을 못잤습니다. 대학가라서 그런지 커플들이 많고 밤에도 많이 왔다갔다 해서 시끄러움
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
주위가 너무 시끄러움. 조명이 너무 어두움
Stayed 1 night in Oct 2018

6/10 Okay

Junghye

Disliked: Cleanliness
Stayed 1 night in Aug 2018
Response from GAEUL on 26 Oct 2018
안녕하세요. 신촌가을호텔입니다. 저희 호텔 이용해주신점 감사드립니다. 불편한점 생기지 않도록 관리하겠습니다. 감사합니다.

2/10 Terrible

chun man

Disliked: Cleanliness, property conditions & facilities, room comfort
衛生很差十分污穢的酒店不會再入住
在這入住了四日三夜，一開始叫酒店給有浴缸的房間一進去很失望有陣臭味牆很舊有腳印，後嚟要求轉房比了高層一點的房間，酒店房間空間算可以，廁所燈光很暗擺放電視和電腦的櫃十分污糟超級多塵，第二天外出回去時見到床邊地板上有幾個很大的腳印幾天都沒清理，還有淋浴間牆上有很多黑色的東西污穢物，升降機裡還可以有一餅濕濕的頭髮，應該是清潔淋浴間時留下的，一袋袋的垃圾可以沒員工在升降機裡隨處放內，不會再入住的酒店。
Stayed 3 nights in Apr 2018

4/10 Poor

gyeonghoon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
지역이 모텔촌이라 역시 저가형 오래된 모텔 수준입니다
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

真的很一般般，跟相片差很遠
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
この値段なら
ラブホテルのように使われている印象でしたが、ビジネスでは普通に使えます。 この値段なら相応かと思います。 駅も近く、コンビニや飲食店も近くにあるので、そういった面では不便はありませんでした。 到着が遅くなったので、予約確認の電話をしたのですが、英語、日本語共に通じず。 Wifi→良好。 水、フルーツジュースの冷ケースが1Fにありコーヒーとともに無料。 虫（〇〇〇〇）が出たので、清潔のところは2ポイントにしました。
Stayed 2 nights in Nov 2017

10/10 Excellent

KIM SUNG, 종로구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안함
접근성과 편리함
Stayed 1 night in Jun 2017

8/10 Good

YaWen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便的住宿環境
地點離鬧區很近，十分方便

6/10 Okay

Verified traveller

Liked: Staff & service
値段相当なホテル
韓国特有のホテルでした ラブホタイプが苦手の方は、違うところをお勧めしますが、値段とロケーションは、お勧めです。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
computer ตั้งโต๊ะในห้อง ใช้ได้แต่จอภาพเสีย ห้องน้ำแสงสว่างน้อยไปนิดนึง ขนาดห้องใหญ่ กว้างขวางดี เดินไม่ไกลจากสถานี แต่โซนที่พักแถวนั้นเป็นเนินสูงชัน(หลายๆโรงแรม) ลากกระเป๋าเหนื่อย พนักงานเข้ามาทำความสะอาดห้องตั้งแต่วันแรก (พักคืนเดียว)

4/10 Poor

Young-Hoon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
근처 교육이 있어 출장으로 다녀왔습니다. 인터넷에서의 이미지는 깨끗하였으나 생각보다 내부가 깨긋하진 않았고 근처 소음이 굉장히 심했습니다. 옆방 문닫는 소리도 너무 씨끄럽고 에어컨 소리도 너무 시끄럽고 에어컨청소도 되어있지 않은듯 싶었습니다. 직원분들은 매우 친절하였습니다.

8/10 Good

KAORI, 北海道札幌

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コストパフォーマンス良い
地下鉄2号線のシンチョン出口4番から数分。周りはモーテル。 バスタブなしのシャワーのみ。WiFiあり。コストパフォーマンスがよく、一泊4000円ちょっと。この値段にしては狭くないし、スタッフは親切で雨だったので傘を貸してくれました。
当新村ホテルの落下を訪問していただきありがとうございます〜 いつも気楽に滞在できるアットホームな心が楽しめように より良い姿で報いさせていただき 楽しい一日を^^

6/10 Okay

Suet Ying

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值這個價錢
很容易找得到！職員很有禮貌!在新村地鐵附近！附近有24小時餐廳！隨時可以找到東西吃！不用怕沒東西吃！也很近 孔陵一隻雞

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境不錯
飯店就位於大街附近，不管去哪裡逛街或搭乘大眾交通都很方面，設施也都還不錯，只是Wifi有時候會斷線，其他方面都不錯。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
房間很大煙味 唔值OVER 600元
轉了兩間房,都是房間很大煙味,相片同真實地方感覺差好遠,唔值OVER 600元!

8/10 Good

ella

Liked: Cleanliness, property conditions & facilities, room comfort
方便
近新村地鐵站,去很多地方都方便,附近有很多商店可以逛,餐廳也多,而且開到很晚。酒店房間十分乾淨,隔音也好,不會聽到走廊的聲音。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
去地鐵站只要五分鐘，附近有大量食店、便利店、十分方便，壞處是有條小斜坡

8/10 Good

MINGFUNG, 香港

Liked: Cleanliness, property conditions & facilities, room comfort
可以推介之選
好處： 1。位置非常有利，近地鐵站 2。與相片的真實性度是80-90%相似 3。整潔企理，天天都有人打掃房間 3。空間感大，能夠同時大開二個行李箱 4。設施齊全 壞處： 1。二度曾經一陣停電，只是短暫數分鐘 2。首次離開房間時被要求歸還房卡而避免遺。失，之後並沒有這要求。

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
외국인에게 부끄러울 만큼 최악이었다
최악이었다. 14만원짜리 방을 예약했는데 5만원짜리 모텔 수준이었고, 어무 어이가 없어서, "이게 14만원짜리 방인가요?" 했더니 돌아오는 답은, "Expedia 로 예약하셨잖아요" 였다. 현장결제보다 훨씬 비싼 가격이었다. 외국인들이 많이 사용하는 사이트인 것을 이용해서 바가지를 씌우는 곳 들이 간혹 있기는 한데 요즘처럼 인터넷 사용이 활성화 되어있는 때에 이런 곳이 있다니 놀라웠다. 여러 숙박업소에 다녔고, 단 한 번도 부정적인 리뷰를 남긴 적이 없었는데, 이 곳은 방 안에서 냄새도 났고, 직원도 불친절 하고, 가격도 정직하지 못 했다.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
괜찮네요
호텔이라기 보단 모텔인데 생각보다 괜찮앗아요

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort

6/10 Okay

Yin Ting

Liked: Cleanliness, room comfort

6/10 Okay

Sheng Hsien

Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

整體不錯
地點方便，服務也不錯，我們要求換房也沒問題.不過房間的Wi-Fi用不了，反應了也沒用.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
호텔이라 하긴...
호텔이라고 하긴...... 가격대비 비추천입니다. 출장때문에 갑자기 선택한 곳이었지만 방음이 하나도 안되는 장소입니다. 옆방에서 소근거리는 소리까지 다 들립니다.

6/10 Okay

Verified traveller

Disliked: Staff & service
一言難盡⋯
飯店的地理位置還不錯，離新村地鐵蠻近的，附近熱鬧，可以逛街。有小坡，不過走一下下還可以接受。週遭環境有點複雜，因為（包括本飯店）都是love hotle的關係，我們是2個女生入住，出入會有點小尷尬，女孩子們要好好考慮一下⋯ 飯店房間還算乾淨，空間不會小，但設備很普通，冰箱有免費的飲料和水、咖啡包、茶包。沒有浴缸讓人有些失望，剛好住到洗臉台會漏水的房間⋯因為語言不通，沒有和飯店反應。也沒有提供牙膏、牙刷，大浴巾只有1條⋯而且剛入住時廁所還漏放了衛生紙。 隔音不太好，幾乎每天半夜都會聽到有人在大聲喧嘩丶用力甩門的聲音⋯ 沒有中央空調，冷氣搖控器都是韓文，不確定是否有暖氣⋯我們是10月來住，夜裡不開冷氣都很冷,如果冬天來住可能會更冷⋯ 飯店人員態度OK～但我們是英文和韓文都很糟，所以沒有和他們說到什麼話，無法提供參考。

6/10 Okay

soo, Malaysia

Disliked: Staff & service
it is a motel, not a hotel
First of all, it is a love motel which youngsters rent a room for few hours and leave. Facilities, service...just motel level. Second, don't trust the pictures of rooms. you will disappointed badly. My Room was smaller than I imagined, smells of cigarettes everywhere, cigarette stains on the table... Third, my friend and myself two girls were suffering with our suitcases, the guy was sitting in the front desk and staring at us. Both check in and check out. Services were even worst than a motel. My general opinion of this MOTEL, Over priced, smelly, not great as much as pictures shown on the website, no hospitality but location is ok.