Lobby

Reviews of Henn na Hotel Seoul Myeongdong

3 out of 5
Henn na Hotel Seoul Myeongdong
59 Myeongdong 8ga-gil, Jung-gu, Seoul

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 305 reviews" "
Rating 8 - Good. 79 out of 305 reviews" "
Rating 6 - Okay. 31 out of 305 reviews" "
Rating 4 - Poor. 6 out of 305 reviews" "
Rating 2 - Terrible. 7 out of 305 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nithiporn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for 2nd time. Clean and convenience.
Stayed 4 nights in May 2024
Response from -Henn na Hotel Seoul Myeongdong- on 5 May 2024
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong. We very much appreciate your comments regarding your stay at the hotel.It is always a pleasure to receive positive feedback. We will share your comments with our team. we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We adored the lobby with the robots and dinosaurs. Also, when we ordered another towel to our room and the robot delivered it my 10 year old son was very impressed! The beds were comfortable by American standards which is hard to find in Korea! The location was perfect for Myeongdong shopping and exploring, only 2 blocks from the Main Street of shopping. The only bad things I have to say is that check in was stressful as it is all done through a kiosk and since I booked with a third party it was not finding my reservation. You can call a human staff to help though if you have trouble. The only other complaint I have is that the hotel did not have an extra supply of pillows and there was only one on each bed. Again, the bed was comfortable though so we both slept great!
Stayed 1 night in Mar 2024
Response from Henn na hotel Seoul Myeongdong on 22 Mar 2024
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong.Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good, the only comment is the room quite small, not enough for 3 big luggages if i book a room for 3 pax.
Stayed 5 nights in Jan 2024
Response from Henn na hotel Seoul Myeongdong on 14 Feb 2024
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong.Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Best regards, Henn na hotel Seoul Myeongdong

10/10 Excellent

Wei Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very close to the shopping streets of myeongdong. It is mostly automated so it is a unique experience to interact with the service robot who will bring items to your room upon request.
Response from Henn na Hotel Seoul Myeongdong on 9 Feb 2024
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards

10/10 Excellent

Kinh, Edensor Park

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- 5 minutes walk to the Subway - Night life of Myeongdong within a minute walk - Convience Store across the Hotel - Only issue had was checking in using expedia so the person had to come out and use the expedia email details and booking number which isn't available anywhere on expedia
Stayed 8 nights in Dec 2023
Response from Henn na hotel Seoul Myeongdong on 15 Jan 2024
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments.We are very honored that you gave us a good evaluation regarding the location and facility of the hotel. We will continue to be a hotel that develops further by reflecting your valuable opinions.We are looking forward to see you again. Thank you.

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service
Complicated check in and hot room
Check in was complicated as there are 2 robots at reception (and no staff) and neither robot would accept our hotels.com booking number. We had to call someone to assist us (who was not happy at all). Room was ok. Only one pillow each and it was very thin (I had to put a folded towel underneath for some support). Stayed in winter and the room was very hot as the AC temp cannot be turned down. Thankfully we were able to turn the AC off and open a window. Could not temporarily store our luggage when checking out so we had to go to the airport early. I will stay in a different hotel in Seoul next time.
Stayed 5 nights in Jan 2024
Response from Henn na hotel Seoul Myeongdong on 15 Jan 2024
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. Our hotel takes care of your luggage only on the day of check-out.We apologize for the inconvenience caused by the lack of explanation.We will consider and show our concern about how we can make you spend your precious time with better options.We look forward to your next visit. Thank you again for your opinion. Best Regards, -Henn na Hotel Seoul Myeongdong-

2/10 Terrible

Kemal, Torrance

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Henn na Hotel Seoul Myeongdong on 8 Jan 2024
この度は、変なホテルソウル明洞をご利用頂き、誠にありがとうございます。ご評価を頂き、誠にありがとうございます。これからもお客様に、よりお寛ぎいただけますよう努めて参ります。またのお越しをスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Henn na Hotel Seoul Myeongdong on 30 Dec 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,

8/10 Good

Nithiporn

Liked: Cleanliness, property conditions & facilities
Perfect stay at Myoengdong
Stayed 3 nights in Dec 2023
Response from -Henn na Hotel Seoul Myeongdong- on 26 Dec 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,-Henn na Hotel Seoul Myeongdong-

10/10 Excellent

Kenji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent, just a short walk from the Myeongdong station and the main shopping street. Loved the extra-ness of the 2 dinosaurs in the lobby. Only downside was that the bedsheets were slightly stained on our last day :(
Stayed 4 nights in Nov 2023
Response from -Henn na Hotel Seoul Myeongdong- on 5 Dec 2023
or taking the time to give us your valuable comments. In addition, we will try to improve bedsheets condition by referring to the opinions of you who felt uncomfortable during the stay. We are looking forward to see you again. Thank you.-Henn na Hotel Seoul Myeongdong-

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away in a quiet corner of Myeongdong, the hotel offers convenient access to shopping, dining and public transport options while providing a relatively quiet environment.
Stayed 3 nights in Nov 2023
Response from Hennnahotel Seoul Myeongdong on 5 Dec 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,-Henn na Hotel Seoul Myeongdong-

10/10 Excellent

Cong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy to get around.
Stayed 6 nights in Nov 2023
Response from Hennnahotel Seoul Myeongdong on 19 Nov 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,-Henn na Hotel Seoul Myeongdong-

8/10 Good

De

Fussfree check in and out.
Stayed 8 nights in Nov 2023
Response from Henn na Hotel Seoul Myeongdong on 12 Nov 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again.

6/10 Okay

Xiao Hui

Travelled with group
Disliked: Staff & service, amenities
Room is rather small, pillows are terrible and only 2 available for our queen bed. Tried asking for more but the staff responded that there was "no stock" with slight language barrier to explain when the stock will be available. Had stiff necks after 6 nights.. otherwise hotel amenities are rather new with a cosy tub.
Stayed 6 nights in Nov 2023
Response from Henn na Hotel Seoul Myeongdong on 12 Nov 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. On the other hand, concerning your opinion about the front desk service,we apologize for any inconvenience you experienced.Our hotel does not provide any additional pillows for all rooms because we do not have any in stock.Thank you for your favorable evaluation of the facility despite the inconvenience caused during the stay.We are looking forward to see you again. Thank you again for your opinion.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean, comfortable, cramped so don't travel with a lot of luggage, but a great affordable place to stay.
Stayed 8 nights in Nov 2023
Response from Henn na hotel Seoul Myeongdong on 12 Nov 2023
Thank you for choosing and for taking the time to provide feedback about your experience at Henn na hotel Seoul Myeongdong.Appreciate your time and valuable feedback. I was so very much pleased to read your comment on services you have received from our associates. We get more energy whenever we receive an encouraging comment especially from the very special and valuable guest like you. Making use of this opportunity, I would also like to thank you for the patronage from you.Look forward to seeing you next visit in Seoul.Thank you and best regards,

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to night market and many tasty eating choices. Clean room and good breakfast buffet. Only recommend is shower curtain. Floor outside of shower/tub gets wet and could slip if not careful.
Stayed 2 nights in Nov 2023
Response from -Henn na Hotel Seoul Myeongdong- on 10 Nov 2023
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong. We very much appreciate your comments regarding your stay at the hotel.It is always a pleasure to receive positive feedback. We will share your comments with our team. we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Nur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was so good, aircon was cool and nice, theres a auto bidet on the toilet, everyday was house kept. They even provided a robe for us. The location was great, walking distance away from the bustling Myeongdong. Would definitely stay here again!
Response from -Henn na Hotel Seoul Myeongdong- on 6 Nov 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We are very honored that you gave us a good evaluation regarding the location and our facility. We will continue to be a hotel that develops further by reflecting your valuable opinions.We are looking forward to see you again. Thank you.

10/10 Excellent

Queenie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Henn na Hotel Seoul Myeongdong on 6 Nov 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again.best regards,

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Oct 2023
Response from Henn na Hotel Seoul Myeongdong on 5 Nov 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We are looking forward to see you again. best regards,

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to subway. Very clean. Staff was wonderful. Room a bit small but fit 2 adults and 1 child(10yrs). Would stay again!
Stayed 4 nights in Sep 2023
Response from -Henn na Hotel Seoul Myeongdong- on 23 Sept 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We are very honored that you gave us a good evaluation regarding the location and our staff. We will continue to be a hotel that develops further by reflecting your valuable opinions.We are looking forward to see you again. Thank you.

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations, rooms are tiny but great location for markets, food and sight seeing. They have robots at front desk for check in and out but everything else just ring the phone and staff will appear to help.
Stayed 2 nights in Aug 2023
Response from Henn na Hotel Seoul Myeongdong on 1 Sept 2023
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong.Your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Best regards, Henn na hotel Seoul Myeongdong

2/10 Terrible

David

Disliked: Amenities
The staff at the reception were very unfriendly, unwilling to assist guests, I arrived around mid-day and they said check in time 3pm coz my room not available, however I can check in by 1pm and pay additional almost half the rate of one night or I can check in midday for extra one night, apparently this hotel wish to squeeze my pocket for extra money with no morals, I never face such situation in the past, if room is available I’ll be able to check in even in the morning, but asking for more money is terribly bad!! I won’t recommend this hotel to others. Just to be fair after my travel agent Global Business Class spoke to them they agreed to let me check in at 1pm at no additional fee, it was nightmare after flying 13 hours to wait and waste time coz the greedy hotel!!
Stayed 1 night in Aug 2023
Response from Hennnahotel Seoul Myeongdong on 18 Aug 2023
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong. Our hotel can check-in from 3 p.m., and it is regrettable that you were not satisfied with the part despite repeatedly explaining the policy that an additional fee will be incurred if you check-in in advance. You told us any hotel it doesn't charge early check-in fees, but we've explained over and over again that some hotels charge extra fees depending on hotel policy. Unfortunately you didn't understand that and you asked me to check-in at 12 o'clock continuously. You have been complaining to our staff in an aggressive way, so we specifically approved your 1 o'clock check-in for free this time. We hope our explanation has been delivered to you, thank you again for sharing your experience.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
When check in no reception you need to do self check in. Robotic receptionist welcome you so high tech. Room very tiny for 2 persons as you can’t open up the luggage. Bed very comfortable. Location very good, near airport limousine bus stop.
Stayed 3 nights in Aug 2023
Response from Henn na Hotel Seoul Myeongdong on 30 Aug 2023
Thank you for your valuable review. We're also happy to hear that you had a satisfying time during your stay. Thank you for your positive evaluation and we look forward to seeing you again next time, and we will always repay you with the best service by maintaining kindness and cleanliness. Thank you.-Henn na Hotel Seoul Myeongdong-

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable stay.
I am glad I chose to stay here. The room is small yet very comfortable and has everything I need. The location cannot be beat, there is a 7-11 across the alleyway. The lobby is clean, the dinosaurs and robot receptionists are so cool. Staff service is great and available via reception desk phone. Highly recommend.
Stayed 1 night in Jul 2023
Response from Henn na Hotel Seoul Myeongdong on 16 Jul 2023
Thank you for choosing and for taking the time to provide feedback about your experience at Henn na hotel Seoul Myeongdong.Appreciate your time and valuable feedback. I was so very much pleased to read your comment on services you have received from our associates. We get more energy whenever we receive an encouraging comment especially from the very special and valuable guest like you. Making use of this opportunity, I would also like to thank you for the patronage from you.Look forward to seeing you next visit in Seoul.Thank you and best regards, Henn na hotel Seoul Myeongdong

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
We were in a really good location for shopping and the night market was right up the street. It was a short walk to the bus lines that got us around the city to see everything we wanted to see. It was a quiet and clean hotel. The robot part of the hotel was very cool and one friends and family have loved the shots we took from inside the hotel and the surrounding area. The highlight though was the helpful and courteous staff. We had a couple of issues with our schedule, my fault not theirs, and they went above and beyond to help us through them. I really appreciated how nice everyone was and how much they helped. We will definitely be coming back the next time we are in Seoul.
Stayed 2 nights in Jun 2023
Response from -Henn na Hotel Seoul Myeongdong- on 4 Jul 2023
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong. We very much appreciate your comments regarding your stay at the hotel.It is always a pleasure to receive positive feedback. We will share your comments with our team. we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.-Henn na Hotel Seoul Myeongdong-

8/10 Good

Linh, Hayward

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This property is close to yummy food and lots of shopping. Night market opens up every night from 6-12 pm
Stayed 6 nights in Jun 2023
Response from -Henn na Hotel Seoul Myeongdong- on 30 Jun 2023
Hello, this is Henn na hotel Seoul myeongdong. Thank you for your valuable review. We're also happy to hear that you had a satisfying time during your stay. Thank you for your positive evaluation and we look forward to seeing you again next time, and we will always repay you with the best service by maintaining kindness and cleanliness. Thank you.-Henn na Hotel Seoul Myeongdong-

10/10 Excellent

Rithy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet but still close to the restaurants and shops, clean amenities, the automated services were super easy and convenient! Would definitely stay again.
Stayed 5 nights in May 2023
Response from Henn na Hotel Seoul Myeongdong on 30 May 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We are very honored that you gave us a good evaluation regarding the location and facility of the hotel. We will continue to be a hotel that develops further by reflecting your valuable opinions.We are looking forward to see you again. Thank you.-Henn na Hotel Seoul Myeongdong-

6/10 Okay

HUONG

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
THE BREAKFAST WAS POOR
Stayed 4 nights in May 2023
Response from -Henn na Hotel Seoul Myeongdong- on 17 May 2023
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Best regards, Henn na hotel Seoul Myeongdong

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The robots experience is unique
Stayed 1 night in May 2023
Response from -Henn na Hotel Seoul Myeongdong- on 12 May 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,-Henn na Hotel Seoul Myeongdong-

8/10 Good

Dug Young

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Interesting experience of stay.
Stayed 3 nights in Apr 2023
Response from -Henn na Hotel Seoul Myeongdong- on 29 Apr 2023
Hello, this is Henn na hotel Seoul myeongdong. Thank you for your valuable review. We're also happy to hear that you had a satisfying time during your stay. Thank you for your positive evaluation and we look forward to seeing you again next time, and we will always repay you with the best service by maintaining kindness and cleanliness. Thank you.

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of two stayed here for a bulk of our trip and we thoroughly enjoyed it. Myeongdong train station is about a four minute walk, Myeongdong shopping street is the same. I think it’s important to note it’s all on the same side of the street too, like you don’t have to cross the street to get to anything, when you visit Korea, you’ll realize sometimes crossing the street is confusing or you’ll have to do an underground walkway, which turned us around a few times, so everything being all together was so convenient. There’s also a 7-11 directly across the way so if you wake up hungry in the middle of the night it’s literally right there. There’s a lot of cafes, restaurants, and shopping right near the hotel. One restaurant is steps away as well and they were open as late as 11:00 so that’s nice. The hotel is also very clean and I liked that we could control the AC. The laundry facility, ice machine, and microwave are all on the basement floor which is convenient. A lot is automated but staff is available to assist if needed. You can also leave your luggage if you arrive early and can’t check-in yet, but also they do let you check-in early, there’s just a small fee by the hour, I think it was only like $12, which we ended up doing because we tried walking around until check-in but we were exhausted! Would definitely stay here again when I come back to Seoul.
Response from Henn na Hotel Seoul Myeongdong on 14 Apr 2023
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong. We very much appreciate your comments regarding your stay at the hotel.It is always a pleasure to receive positive feedback. We will share your comments with our team. we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Aaliyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is really great, the only thing is that the tv turns on and off by itself and sometimes the remote wouldn’t even work, but everything else was great!
Stayed 2 nights in Apr 2023
Response from Henn na Hotel Seoul Myeongdong on 11 Apr 2023
Thank you for taking the time to tell us about your experience at Henn na hotel Seoul Myeongdong.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Best regards, Henn na hotel Seoul Myeongdong

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent location in Myeongdong. The hotel room is small for a couple with big luggages otherwise is good. The hotel manager and his staffs are excellent, very helpful, friendly, and accomodating. One of the staff even helped me order food delivery. Overall, our stay was very pleasant.
Stayed 8 nights in Jan 2023
Response from Henn na Hotel Seoul Myeongdong on 1 Feb 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,-Henn na Hotel Seoul Myeongdong-

10/10 Excellent

Wen-Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
robots,
Response from -Henn na Hotel Seoul Myeongdong- on 18 Jan 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,-Henn na Hotel Seoul Myeongdong-

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Robots are not for me
The room was very hot and when I tried to turn down/ turn off the heat it would turn itself back up/on very loudly while we were trying to sleep. Genie also turned its screen on many times while I was trying to sleep. The room and beds itself were nice but the smart elements were annoying.
Stayed 1 night in Jan 2023
Response from Henn na Hotel Seoul Myeongdong on 14 Jan 2023
hank you for staying with us! We sincerely apologize for not taking care of you in detail,We only provide heaters because it's winter season now.If the room is too hot, please contact the front desk and we will help you change it to blowing, so please keep that in mind.If we get another chance to take you, we will consider and show our concern about how we can make you spend your precious time with better options. We look forward to your next visit. Thank you again for your opinion. Best Regards, -Henn na Hotel Seoul Myeongdong-

6/10 Okay

Namrin

Travelled with family
Liked: Staff & service
Disliked: Amenities
I've stay with this hotel for 6 nights and the 1st day, the house keeper forgot to clean our room. Also hotel very stinky for everythings. There's no toothbrush and I've asked for 4 more hanger but they said can provide only 2 more which is very less for winter season and you stay for 6 nights! with a lot of coat and down jacket.The room is very small. You cannot open luggage size 26" 2 bag as the same time. The house keeper not clean room very well. I found hair fall on floor everyday. The basin faucet cannot adjust temperature. However, the staff is very quick response when you call them from front desk (not from room. That super slow). And anythings you need, they will send via robot which quite cute.
Response from Henn na Hotel Seoul Myeongdong on 12 Jan 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. In addition, we will try to improve room cleaning service by referring to the opinions of you who felt uncomfortable during the stay. We are looking forward to see you again. Thank you.

10/10 Excellent

Peerapoom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easy for public transportation and the location is perfect for good restaurants,shopping, and staffs very nice and helpful
Response from Henn na Hotel Seoul Myeongdong on 5 Jan 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We are very honored that you gave us a good evaluation regarding the staff service. We will continue to be a hotel that develops further by reflecting your valuable opinions.We are looking forward to see you again. Thank you.-Henn na Hotel Seoul Myeongdong-

6/10 Okay

Mark

Liked: Cleanliness
Stayed 3 nights in Dec 2022
Response from Henn na Hotel Seoul Myeongdong on 5 Jan 2023
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, If we get another chance to take you, we will consider and show our concern about how we can make you spend your precious time with better options. We look forward to your next visit. Thank you again for your opinion. Best Regards, -Henn na Hotel Seoul Myeongdong-

8/10 Good

Magaly

Liked: Staff & service, amenities, property conditions & facilities
This was my first solo travel experience snd the hotel was great! Located just a fee steps from bus/subway station, lots of restaurants and many things to do. The room was a bit small(no closet) but everything else was great, definitely coming back here during my next visit to seoul :)
Response from Henn na Hotel Seoul Myeongdong on 29 Dec 2022
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,-Henn na Hotel Seoul Myeongdong-

10/10 Excellent

Li-Hoey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique robot hotel with really attractive features at the front lobby. It has auto counters for self check-in and check-out but it didn't work both times for my booking. Thankfully, the staff were very prompt, efficient and very helpful in solving all our problems. Effort has been made too in keeping the place clean. Even though the room is small, it has all that we needed, including bathtub and Netflix! A definite value-for-money stay in a really convenient location where Myeongdong shopping area is just down the street. My family and I were really pleased with our stay here.
Response from Henn na Hotel Seoul Myeongdong on 26 Dec 2022
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We are very honored that you gave us a good evaluation regarding the facility of the hotel and the staff service. We will continue to be a hotel that develops further by reflecting your valuable opinions.We are looking forward to see you again. Thank you.-Henn na Hotel Seoul Myeongdong-

8/10 Good

Susan

Stayed 3 nights in Nov 2022
Response from Henn na Hotel Seoul Myeongdong on 25 Nov 2022
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments. We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,-Henn na Hotel Seoul Myeongdong-

6/10 Okay

Zvi

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Rooms are very small and not to comfortable.
Stayed 3 nights in Sep 2022
Response from -Henn na Hotel Seoul Myeongdong- on 15 Oct 2022
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong, and for taking the time to give us your valuable comments.Also, we will change and develop our hotel further by referring to your opinion that you felt uncomfortable during your stay.We are looking forward to see you again.Thank you.-Henn na Hotel Seoul Myeongdong-

8/10 Good

Lei

Stayed 4 nights in Sep 2022
Response from Hennnahotel Seoul Myeongdong on 6 Oct 2022
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong , and for taking the time to give us your valuable comments.We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2022
Response from Hennnahotel Seoul Myeongdong on 30 Sept 2022
"Thank you for choosing to stay at Henn na hotel Seoul Myeongdong , and for taking the time to give us your valuable comments.We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again.

10/10 Excellent

Mihoe

Stayed 4 nights in Aug 2022
Response from 헨나호텔 서울명동 on 5 Sept 2022
Thank you for choosing to stay at Henn na hotel Seoul Myeongdong , and for taking the time to give us your good grade.We highly appreciate your review and happy to know that all your needs are met during your stay. We are looking forward to see you again. best regards,

10/10 Excellent

Mihoe

Stayed 6 nights in Aug 2022
Response from 헨나호텔 서울명동 on 4 Sept 2022
헨나호텔 서울명동을 이용해주셔서 대단히 감사드립니다.소중한 시간을 내 주시어 의견을 남겨 주신 점, 다시 한번 감사드립니다. 좋은 평가를 남겨주신 만큼, 앞으로도 더욱 발전하도록 노력하겠습니다. 고객님의 재방문을 로봇과 스탭 일동 기다리고 있겠습니다. 감사합니다.

10/10 Excellent

Alejandro, Miami

Travelled with family
Liked: Staff & service
Location is super convenient. Close to Metro station and Seoul Tower is pretty close by walking. Staff very friendly and available. Room should have more storage available. Mine didn't have a view. Robots are fun to watch! Great restaurants and cafes along the street. Very satisfied with my stay.
Stayed 12 nights in Jul 2022
Response from -Henn na Hotel Seoul Myeongdong- on 22 Aug 2022
Thank you for staying at Henn na Hotel Seoul Myeongdong.And thank you for your opinion. We're so glad that you had a comfortable stay.We will continue to try to provide better services.Thank you.-Henn na Hotel Seoul Myeongdong-

10/10 Excellent

Jeeyoung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much better than expected. Kiosk check-in & out went quick and smoothly. Room was sparkling clean and very quiet. Robots and dinos in the lobby were lovely. Metro station, many dining options within a few minutes distance. Recommend this place.
Stayed 1 night in Aug 2022
Response from 호텔 관리진의 의견 on 8 Aug 2022
Warm greetings from Henn na Hotel Seoul Myeongdong, Thank you very much for being with us at Henn na Hotel Seoul Myeongdong, and sharing your valuable reviews despite your busy schedule. We're so glad that you had a comfortable stay. We will continue to try to provide better services. Thank you. -Henn na Hotel Seoul Myeongdong-

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jul 2022

10/10 Excellent

jeehye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, resonable, near by metro.
Stayed 2 nights in Jun 2022
Response from -Henn na Hotel Seoul Myeongdong- on 2 Aug 2022
Thank you for staying at Henn na Hotel Seoul Myeongdong. And thank you for your opinion. We're so glad that you had a comfortable stay. We will continue to try to provide better services. Thank you. -Henn na Hotel Seoul Myeongdong-