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Reviews of D Seven Suites

2.5 out of 5
D Seven Suites
20-8, Jong-ro 56-gil, Jongno-gu, Seoul, Seoul

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 726 reviews" "
Rating 8 - Good. 357 out of 726 reviews" "
Rating 6 - Okay. 53 out of 726 reviews" "
Rating 4 - Poor. 15 out of 726 reviews" "
Rating 2 - Terrible. 3 out of 726 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and hotel staff very friendly.
Stayed 3 nights in Jan 2020
Response from Hayley on 27 Jan 2020
Thanks for your review, and we hope you are the best all the time. Have a nice day!

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great and the staff was very
Stayed 2 nights in Jan 2020
Response from Erica on 10 Jan 2020
Thanks for your sharing

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from Hayley on 7 Jan 2020
Thanks for your review, and we hope you are the best all the time. Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from D7 SUITES on 22 Aug 2019
Thank you for staying with us . We hope that your journey was great and nice with us. Hope we can meet later again. Thanks.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
If you have other option, not this one! Trust me
This is the second time I check-in to this hotel. First, the shower and toilet are not separated in my room. Second, a lot of flies in my room, I killed SEVEN in one night. Then, I ask for room changing, they tell me no available room in same room type. BUT I search online there is same room type in same period of my stay! Eventually, I paid 20,000won to upgrade myself to deluxe room(which I felt is so non-sense as this is their fault, not me!). Third, their laundry machine is in the basement, and look very dirty!! Also, the detergent was very expensive, they sold in 2,000won but in a hotel in Busan, is sold in 500won. That’s why I decide NOT going back to this hotel in my next Seoul trip!
Stayed 3 nights in Jul 2019
Response from Hayley on 3 Aug 2019
Dear guest Thanks for your review, and we are very sorry your inconvienece you've been through in our hotel. We hope you are the best all the time. Have a nice day. Thanks & Regards

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from chaewon, hwang on 31 May 2019
Dear guest, Thank you for your stay and review. Your review will be helpful us. We appreciate your continued interest and we will always do our best. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is located in the middle of a local market so it can get rou
Stayed 1 night in May 2019
Response from Duhee, Lee on 1 Aug 2019
Thank you for your valuable postscript. I'm glad you had a satisfactory trip. If you come again next time, I will repay you with more satisfactory service. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from d7 suites on 15 May 2019
Thank you for staying at D7 Suites and your good score. I hope to see you again next time.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Very kind only SUV car parking problem Otherwise everything perfect
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was really small but location was good and easy to find. nearby dongmyo flea market was superb for shopping. staffs were friendly as well. other thn room was small, no other comments :)
Stayed 9 nights in Feb 2019
Response from young on 5 Mar 2019
Thank you for your valuable postscript.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Hayley. W on 31 Jan 2019
Thanks for your reviewing about us; convenient reached out from hotel. And we will better service than last time, also we hope you are the best. Sincerely,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from D7 SUITES FRONT DESK on 31 Jan 2019
Thank you for staying and leaving a feedback for us. Hope you enjoyed stay in our hotel and if we have a change, hope to see you again in our hotel. Thank you so much.

10/10 Excellent

D, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and the place is quiet and clean. 2nd time staying in this hotel when I’m in Seoul!
Stayed 3 nights in Jul 2018
Response from D7 SUITES FRONT DESK on 25 Jul 2018
Dear Thank you for your kind review about our hotel. We are trying to offer more careful and calming service for our guests. Sincerely.

10/10 Excellent

Chrisy, Tinian MP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay..Really had a wonderful time. Perfect location to see the city.
Stayed 4 nights in Jun 2018
Response from Front desk Assistant Manager chaewon,Hwang on 22 Jun 2018
Dear Chrisy Thank you for stay our hotel. We are also good time to meet you. We are very happy that you are satisfied while staying at our hotel. We will hope see you next time. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!!
The hotel was clean. Staff was nice and helpful. The room was small, but the bed was comfy, not hard at all. Internet was good. When I left, I took the airport bus back, that is a couple blocks from hotel. Leaving every 15 min in the afternoon. Thanks.
Stayed 6 nights in Mar 2018
Response from Front desk Chaewon, hwang on 1 Apr 2018
Dear guest, Thank you for stay our hotel and detail review. Your review is very helpful for us. We will hope see your next time. We will always do our best. Thank you

6/10 Okay

Seongwon

Disliked: Cleanliness
Stayed 4 nights in Dec 2017
Response from D7 Suites Frontdesk on 7 Jan 2018
感谢您住在我们酒店。 您对我们酒店的意见会很帮助。 我们每天努力下去。 谢谢。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from YOON on 29 Dec 2017
Greetings from D7 SUITES! Thank you for choosing D7 Suites as your choice hotel to host your stay in Korea, and for providing us with your valuable feedback. We look forward to meeting you again in the near future.

10/10 Excellent

Songporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Response from YOON on 8 Dec 2017
Greetings from D7 SUITES! Thank you for choosing D7 Suites as your choice hotel to host your stay in Korea, and for providing us with your valuable feedback. We look forward to meeting you again in the near future. Thank you

8/10 Good

jsn, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Hotel
I stayed in triple room for 6 nights. The room a bit tidy but clean and comfortable. We take 2-3 min walk to subway entrance. Nearby the hotel lot of eateries.
Stayed 6 nights in Nov 2017
Response from D7 Suites Frontdesk on 7 Dec 2017
Dear guest Thank you for stay our hotel and detail review. Thank you for your interest. We will always be doing our best.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple & convenient place
I was at this place 3years ago. It was still well kept and managed the consistency of the service once they provided before. Except there was no more free breakfast available. They even charged for the coffee which was tasteless. Other than that it was pleasant & convenient staying.
Stayed 3 nights in Nov 2017
Response from YOON on 5 Dec 2017
Dear guest, Thank you for staying our hotel and detail review. Our hotel regulations have changed slightly. So now breakfast is not available for free. Sorry for the inconvenience. D7 will always try hard to provide better service. Thank you .

10/10 Excellent

Alice, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel location is very near to the subway. A lot nice restaurants near by. Staff is very helpful and speaks English well.
Stayed 6 nights in Nov 2017
Response from D7 Suites Frontdesk on 5 Dec 2017
Thank you for choosing D7 SUITES as your choice hotel to host your stay here in Korea and providing us with your valuable feedback. We look forward to meeting you again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and close to subway station and rastaurants
It was my first hotel when I came to Korea on August 8. It was a nice choice because it's close to Starbucks just 1 min by walk and 2 min to the subway station. Easy to get food at midnight such as Mac Donald's. Easy to catch a bus. All the stores are around the hotel! Highly recommended
Stayed 3 nights in Aug 2017
Response from chaewon hwang/Assistant Manager on 13 Sept 2017
Dear Guest, Thank you for stay our hotel and detail review. Your review will help us. Also We are very glad that you were satisfied during your stay at our hotel. Thank you for your interest. We will always be doing my best. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable. All of the staff (front desk and cleaning staff) were extremely polite and very helpful.
Response from chaewon hwang/Assistant Manager on 24 Aug 2017
Dear guest Thank you for stay our hotel and detail review. Thank you for your interest. We will always be doing my best.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return and highly recommend
Excellent!!!
Stayed 8 nights in Jul 2017
Response from YOON on 16 Aug 2017
Dear Sarah Thank you for stay our hotel. Thank you for your interest. We will always be doing my best.

10/10 Excellent

hyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Response from YOON on 21 Jul 2017
Dear hyon Thank you for stay our hotel and your review. We will always do our best. Thank you.

10/10 Excellent

Zack, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very near to the metro and food
First impression of the hotel was positive. It had a wood facade and the lobby had a high ceiling with a warm, cosy cafe vibe. Also there was almost always two staff at any given moment and they were friendly and helpful. We arrived a little early around 12pm and were allocated a room almost immediately. The room was small, which is typical of most rooms I've encountered in South Korea. But what makes it unique was that it was brightly lit and had a small kitchenette. The hotel provides guests with free unlimited 4G/3G data via a free rental pocket router (refundable deposit of 100,000won required). This alone is a huge plus point and I hope they continue and openly advertise this service! Lastly, the location was GREAT! The nearest metro station (Dongmyo) is just a two minute walk away and is an interchange for two lines so you have most of Seoul within reach. Theres lots of food outlets and convenience stores around and just down the main road (ten minute walk or one metro station away) is DongDaeMun.
Stayed 2 nights in Jun 2017
Response from D7 SUITES on 30 Jun 2017
Dear guest. Thank you for writing a review about your hotel stay. We are very sorry about your inconvenience. Whenever you visit our hotel, we`ll do our best^^

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from YOON on 30 May 2017
Thank you for your stay. Thank you for your feedback. We will try do our best.

10/10 Excellent

Archie, SG-MNL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value
Excellent value for money. Location close to Subway station Dongmyo, walking distance to Dongdaemun. Dongdaemun Design Plaza is a nice walk from the hotel - very close by. Station very close to tourist areas, 1250 won a train ride. To/From airport easy and cheap to take Airport Shuttle. Very convenient. Tons of vintage shopping around the around the area on especially on weekends. A great Seoul experience. Starbucks around the corner, Mini Mart is walking distance. McDonalds and Korean restaurants around. Try the Korean restaurant in front of Vespa, just around the corner. Staff knowledgeable and can converse well in English.
Response from changwon, hwang on 16 May 2017
Dear archie, Thank you for stay our hotel and detail review. Thank you for your interest. We were so helpful in your detailed review. We will always be doing my best. Thank you.

8/10 Good

yeoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fully recovered..
Good location walking g distance to dongmyo station.. Staff are very helpful.. Room was clean and bright Fully recommend..
Response from YOON on 16 May 2017
Dear yeoh, Thank you for stay our hotel and detail review. Thank you for your interest. We will always be doing my best. Thank you.

8/10 Good

Mandy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel, good location
The location is good, easy to find. The hotel staff are very polite and helpful. They can speak very good English. At 2:00 am, called Front Desk to help to find a big paper box to pack our Korean snacks. They were very helpful to find a big paper box. Really appreciate their help.
Response from changwon, hwang on 30 Apr 2017
Thank you for your feedback and stay our hotel. We are glad that our little effort has helped. we are trying to learn every day to communicate with the guest. We will do our best.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff , good location , good hotel , very clean room
Response from D7SUITES on 6 Jan 2017
Thank you for your detailed review about our hotel. We will always do our best . Thank you~ ^^

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel
Location is near subway and bus stop so it is easy to go everywhere. Hotel staff are nice . Room is clean and comfortable.
Response from Chaewon, hwang on 21 Dec 2016
Thank you for your visit our hotel. I was glad to meet you, and I feel good that your trip is comfortable. And thank you for your detail review. I hope see you again. have a good day and Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is quite near by dongmyo station exit 4 n easy to find
Response from General Manager on 5 Dec 2016
Thank you for your coming. Welcome to our hotel again.

8/10 Good

Ray, Richmond BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for the budget tourist.
We stay in D 7 Suites for 6 nights and it was a pleasant experience. Easy access to all part of the city either by subway or bus. Airport shuttle stop at vicinity of hotel. Staff at the front desk are polite and speaks English fluently. They stand up to greet you when you walk in the front door or getting out from the elevator. Apart from the layout of the bathroom and small size of the room I praise highly of this hotel.
Response from D7 SUITES FRONT DESK on 12 Nov 2016
Thank you for your detailed review about our hotel. We will always do our best . Thank you~ ^^

6/10 Okay

Diana Koh Koek

Disliked: Staff & service
Value for money hotel
It is value for money but the hotel is in a back alley. They put in a room next to the lift which is very noisy. But the reception staff is friendly and helpful. The hotel is 2 minutes from Dongmyo station but as that station has many exits, you have to ensure you check the exit closest to the hotel or else may land up somewhere else.
Response from General Manager on 12 Nov 2016
Thank you for your detailed review about our hotel. We will always do our best . Thank you~ ^^

10/10 Excellent

Kali, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved my room here! Also the staff is amazing! Very kind and helpful. The hotel is close to a number of subway stations and within walking distance to the Cheongyecheon Stream and Dongdaemun and many other sites! They have laundry facilities and provide detergent as well (which was important to me). The bathroom is a wet room but it was very spacious compared to some other places I've stayed. I would definitely stay here again if I came back to Seoul!
Response from Chaewon, hwang on 5 Nov 2016
Thank you for stay our hotel and your detail review. We are glad you feel comfortable. We also hope to see you again. I will always be do our best. Thank you.

10/10 Excellent

Belle Pui Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
My husband and i have spent 4 days in D Seven Suites, it was great. The location is good, staff were very helpful, room was clean, wifi was strong (haha). It's comfort and relax to walk at night, safe and lots of restaurants.
Response from General Manager on 12 Oct 2016
Thank you for your detailed review about our hotel. We will always do our best . Thank you~ ^^

8/10 Good

Sam, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid-city hotel catering to many languages
Stayed for a week & so convenient at night to walk to & from subway/market/catching a cab. Staff was helpful in attending to my needs, and even offering baggage temporary holding services to a friend who dropped me off a gift. Staff were also friendly and kindly listened to my primary school level of Korean without bother. I was very glad that they did speak English fluently since most of the guests I heard in common areas spoke mainly Mandarin. I was wondering if I'd get as good service as they did, and surprisingly I did. This wasn't exactly the same in the tourists markets, where staff would keep speaking Korean to me after I said I wasn't from China, and my level of Korean was elementary level. So the hotel offered me a comfortable environment to interact with Konglish. If I visit Seoul again, I would consider this hotel once more.
Response from TONGYU on 17 Nov 2016
Thank you for your coming.

2/10 Terrible

Ida, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable bed and poor service
The bed is hard and uncomfortable that caused backache for both myself and my friend. Requested for an additional blanket so that I can put a layer on top of the hard bed but was rejected twice and so we had to bear the pain while sleeping on the hard bed. The bedsheets were not clean when we checked in and requested the housekeeping lady to change it for us when we saw her in the morning the next day as they did not inform us what the front desk number was when we checked in. The location was not very convenient as it was far from the main mrt lines, the closest one to it is not the one that you would frequent. Overall, I will never recommend this place to anyone as the bed is a killer. They should invest on proper beds and not hard like rock mattresses.
Response from D7 SUITES on 27 Sept 2016
We are for any inconvenience to you once again I am truly sorry. We have to listen to the words of you. And we will do my best to improve. Thank you.

10/10 Excellent

Chrissy, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend!
Hotel is located 30 seconds away from the subway which makes it really easy to get around. It is also walking distance from the biggest area for shopping in Seoul. Room itself was extremely clean and comfortable. The best thing was being able to rent the pocket wifi which worked great around the city. My only complaint is that the mattress is rock hard but that is most of Asia.
Response from YOON on 2 Aug 2016
Thank you for your detailed review about our hotel. We will always do our best . Thank you~ ^^

8/10 Good

Wendy, SG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful hotel staff and pleasant stay
The hotel staff were friendly and helpful! Clean and comfortable rooms... Space is a little limited, but good enough.
Thank you for your detailed review about our hotel. We will always do our best . Thank you~ ^^

8/10 Good

Kristy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean hotel at a convenient location
Hotel isn't too hard to find. The room is clean, however our room smells like public toilet when you first enter it everyday when air con is turned off. It can be resolved easily by turning on the air con. Bottled water, clean towels and cleaning service is provided everyday. Bed is comfy. Laundry room is underground. For people staying longer, there is a laundry room underground. 2 washing machines, both with dryer function. Free washing powder and even a ironer is provided. It's very convenient. Strongly recommend this hotel.
Thank you for your detailed review about our hotel. We will always do our best . Thank you~ ^^

8/10 Good

Bow, Bangkok

Liked: Cleanliness, room comfort
Nice hotel and close to subway and bus stop.
I recommend to stay at this hotel. The room is nice and clean, not too small but not that big, fit for 3 persons. The location is great, very close to the subway and bus station as well as GS25 shop.
Response from insun, Hwang on 8 Jul 2016
Thank you for your detailed review about our hotel. Always do our best.

8/10 Good

lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Convenient to get around
Very clean though room is a little small. Convenient to get around with Dongmyo metro station just a 3 mins walk away and lots of eateries around the area.
Response from ming on 6 Jul 2016
thank you for using our hotel. we try to our best. we hope you had great time in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with perfect service.
Early check-in was provided so I can leave my belongings in room direct before going out. There is 24-hour reception and extremely near to metro exit 4/5. Very comfortable one and I enjoyed so much.
Response from ming on 6 Jul 2016
we are great you had great time in seoul. we hope to see you again !

8/10 Good

Dineth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from YOON on 6 Jul 2016
thank you for using our hotel. we always try to provide best service.

10/10 Excellent

Nicole, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good location
The location of this hotel is excellent, with the main street close by, restaurants, stores. All that within walking distance. The staff is polite, friendly and would go out of their way to make sure that all questions answered, and all requests fulfilled. Personally, I felt that the price was just right for the value and for the good location. A+
Response from D7 SUITES FRONT DESK on 27 May 2016
Thanks for your valuable comments for us. Your comments will make us inspired! We would like to share your comments with all of our staff. Hope to see you again at our hotel next time and take care of yourself all the time. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Hotels.com said there was free breakfast, but when I got to the hotel, they said that the price paid did not include free breakfast.
Response from YOON on 6 Jul 2016
we are sorry about that we think there is some misunderstanding. for next time, we try to happen same situation. thank you for staying.: )

10/10 Excellent

Ka Wai, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
very good experience, nice staff , comfortable Breakfast is delicious
Response from YOON on 11 Jun 2016
Thank you for your detailed review about our hotel. We will always do our best . Thank you~

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delicious breakfast and convenient location
Convenient location. breakfast is delicious. shower is a bit weak.
Response from YOON on 21 May 2016
Thank you. D7 SUITES will make more efforts for the guests.