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Reviews of Fairfield Inn & Suites Santa Rosa Sebastopol

2.5 out of 5
Fairfield Inn & Suites Santa Rosa Sebastopol
1101 Gravenstein Hwy S, Sebastopol, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 614 out of 949 reviews" "
Rating 8 - Good. 269 out of 949 reviews" "
Rating 6 - Okay. 48 out of 949 reviews" "
Rating 4 - Poor. 12 out of 949 reviews" "
Rating 2 - Terrible. 6 out of 949 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Regina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great out-of-the-way place to stay when interested in exploring wine country as well as the coast. It was also much cheaper than Sonoma.
Stayed 2 nights in Apr 2024
Response from Jenna on 2 May 2024
Dear Regina,On behalf of the entire hotel team, I want to thank you for sharing your kind words regarding your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Jenna RileyFront Desk Agentfrontdeskseb@thelokgroup.com707-829-8677

8/10 Good

Skyler

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Jenna on 2 May 2024
Dear Skyler,On behalf of the entire hotel team, I want to thank you for sharing your kind words regarding your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Hotel staff and management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!Sincerely,Jenna RileyFront Desk Agentfrontdeskseb@thelokgroup.com707-829-8677

10/10 Excellent

Ralph, Chino Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful, the breakfast wasnt the greatest, but it was ok
Stayed 4 nights in Apr 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was O K although bathroom needed updating. Breakfast was poor for two reasons. Firstly, I don't expect to have to use plastic knives and forks and secondly there was no bread available on the last two mornings. I was told that there might be some next week! Two toasters available but no bread to toast. What's that all about?
Stayed 10 nights in Apr 2024

10/10 Excellent

Robert

Nothing to say
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service
The room was clean and comfortable. Check in and check out was a breeze. Breakfast was pretty bad, though.
Stayed 4 nights in Apr 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Many accessible restaurants within walking distance. Hotel clean, quiet and user friendly. Nice pool view!! Definitely stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Guy

Stayed 1 night in Mar 2024

10/10 Excellent

Valarie

Stayed 1 night in Mar 2024

10/10 Excellent

Amy, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff. Excellent breakfast included.
Stayed 1 night in Feb 2024

10/10 Excellent

Cherrie Jude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean rooms, decent gym, and a great breakfast: oatmeal, cheese omelets with many sauce options, cereal, yoplait yogurt with numerous available toppings, Chobani greek yogurt, coffee, Lipton, country potatoes, sausage patties, mini muffins, and waffles. It also has filtered water available on the first floor. The staff were also friendly. Great stay overall!
Stayed 1 night in Feb 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. All good.
Stayed 2 nights in Feb 2024

10/10 Excellent

John R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jan 2024

8/10 Good

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and our room was spacious. The first room - the tv didn’t work and we wanted to watch a football playoff game, but they quickly let us move to the next room and all was well. Only complaint was the fold out bed in the living room area was rather uncomfortable. Breakfast was nice.
Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and the bed was very comfortable. The staff was friendly and helpful with any request. We were able to park at a door very near our room. The hotel was conveniently located for a nice winery weekend.
Stayed 2 nights in Jan 2024

10/10 Excellent

nancy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

8/10 Good

Mia

Liked: Cleanliness, staff & service
This hotel needs a little updating!!!! The shower was not very good. And the free breakfast definitely needed help.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mia

Stayed 1 night in Dec 2023

4/10 Poor

Gayle

Travelled with family
Liked: Staff & service
Disliked: Room comfort
not comfortable for sleeping.
the staff was super nice and the lobby looks nice but the bed was lumpy and terrible.. also the fan kept going on and off all night, waking me up.. I tried to turn it off several times but it wouldn't stay off. ugh.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would return. Well kept property, not too far from shopping and restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara, Orinda

Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 1 night in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

David, Tujunga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nicer hotel where everything worked fine. The breakfast was very good. However, our room was stuffy and we couldn't open the window. Plus it was on the expensive side.
Stayed 1 night in Nov 2023

10/10 Excellent

jeffrey

Stayed 2 nights in Nov 2023

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice with a sufficient work space
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Stanley A.

Liked: Cleanliness, staff & service, amenities
It was quiet & clean. The staff were friendly. The breakfast was ok. The bed was comfortable. Some of the furnishings needed some sprucing up.
Stayed 1 night in Oct 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built into the gentle hill, he parking at the rear was at the level of the second floor back entrance. This makes it very easy to get luggage to any of the second floor rooms. Breakfast attendants kept the area spotless. They were on top of restocking breakfast choices, which varied on successive mornings. The choices were better than many others we have experienced when breakfast is included in the booking. The studio room was worth the additional cost. The heater/AC unit was noisy when it cycled on, but otherwise the room was very quiet.
Stayed 4 nights in Oct 2023

10/10 Excellent

Randy

Liked: Amenities, property conditions & facilities
Very clean
Stayed 3 nights in Oct 2023

10/10 Excellent

George, Redlands

Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Stayed 4 nights in Aug 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Oct 2023

2/10 Terrible

Joanna

Disliked: Staff & service
They advertised 24 hour pool but when we arrived we found out it closes at 10 that was the whole reason we picked that hotel we were not happy
Stayed 2 nights in Oct 2023

10/10 Excellent

Brad

Stayed 4 nights in Oct 2023

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy but pillows were very flat and we even asked for extras and still not enough.
Stayed 2 nights in Oct 2023

10/10 Excellent

Katsumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Stayed 1 night in Sep 2023

10/10 Excellent

DAVID, Brooklyn

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 2 nights in Sep 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a brief one night stay but the location is great (very close to many restaurants and shops), the room was clean and comfortable, check in was quick and easy, and the complimentary breakfast was a great perk!
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place to stay
Fine place to stay. If highway noise bothers you, ask for a room at the rear. Breakfast fine - hot choices were a surprize.
Stayed 1 night in Sep 2023

2/10 Terrible

Robbie

Stayed 2 nights in Aug 2023

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Eimerd

Liked: Staff & service
Stayed 1 night in Aug 2023