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The Originals City, Hôtel du Faucigny, Cluses Ouest

3.0 star property
Experience urban bliss at this vibrant hotel where business meets pleasure. Savor local flavors by day then unwind on the sun-drenched rooftop.

Choose dates to view prices

In the heart of the city, The Originals City, Hôtel du Faucigny, Cluses Ouest offers a warm retreat with an outdoor pool and sun-kissed terrace. Enjoy French cuisine at Le Duche restaurant or relax in style with free in-room WiFi and a multilingual staff always ready to help.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is RM326
RM370 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open from Monday to Thursday (7:00 AM to 9:00 PM), Saturday to Sunday (7:30 AM to noon) and Saturday to Sunday (5:00 PM to 8:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Deposit is payable by SystemPay and is due at time of booking the reservation.

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 6.90 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 10.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12.9 for adults and from EUR 6 for children
  • Pet fee: EUR 6.90 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does The Originals City, Hôtel du Faucigny, Cluses Ouest have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Originals City, Hôtel du Faucigny, Cluses Ouest?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Originals City, Hôtel du Faucigny, Cluses Ouest on 25 May 2026 start from RM326, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Originals City, Hôtel du Faucigny, Cluses Ouest pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 6.90 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Originals City, Hôtel du Faucigny, Cluses Ouest?

Self-parking is free at this property.

What time is check-in at The Originals City, Hôtel du Faucigny, Cluses Ouest?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Originals City, Hôtel du Faucigny, Cluses Ouest?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Originals City, Hôtel du Faucigny, Cluses Ouest located?

Located in the heart of Scionzier, this hotel is within 12 miles (20 km) of Lac Bénit, Morillon Ski Lift and Kedeuze Ski Lift. Moulins Ski Lift and Les Portes du Soleil are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.0

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 76 out of 237 reviews
Rating 8 - Good. 113 out of 237 reviews
Rating 6 - Okay. 34 out of 237 reviews
Rating 4 - Poor. 11 out of 237 reviews
Rating 2 - Terrible. 3 out of 237 reviews

Reviews

Verified

10/10 Excellent

Phouvanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024
Verified

6/10 Okay

WAEL

Disliked: Amenities
hotel is old . rooms are ok for one night.breakfast very simple.. over priced for sure.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
genial
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Minako

Liked: Cleanliness, staff & service, property conditions & facilities
My son forgot his dear dog soft toy. The hotel contacted me and sent it back (we paid shipping of course).
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Emma

Disliked: Staff & service

Failure to provide entry information

when I booked the hotel I was promised a code for late entry - i never received it but on the morning of the stay I was promised it again - but they never sent it - I couldn’t risk not having somewhere to stay late at night with young children so I had to book another hotel - they then charged my crefit card the full amount and sent me the code very late in the day when I didn’t have internet access. Annoying waste of E140
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Sébastien

Liked: Cleanliness, amenities
Des bruits de la route toute la nuit et une douche froide. Quand on en parle au réceptionniste il nous sourrit en nous disant "d'accord" Je ne recomande pas
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Cisley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche du péage
Stayed 1 night in Jan 2026
Verified

8/10 Good

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour parfait
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Natalia

Liked: Cleanliness, staff & service, amenities
Le personnel est très gentil et attentionné! L’hôtel est un peu vieux mais propre.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ewen

Liked: Cleanliness, staff & service, amenities
Chambre très propre et personnel souriant, avenant. Très agréable
Stayed 1 night in Dec 2025
Verified

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous n'avons pas pris le petit déjeuner, ni utilisé la piscine
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Accueil super. Chambre impeccable.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Giordano

Doccia assolutamente da rivedere; letto molto comodo … per dormire e basta ok
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les gens de l accueil sont vraiment gentils et donnent des infos sur le secteur au besoin. Et cherche à vous aider. La chambre est simple et lumineuse. Ça fait petit cocon. La salle de bain à tout ce qu il faut. Et c’est joli et lumineux avec ce plafond reflechissant. J aurai pris un verre au bord de la piscine si le temps l’avait permis. ;)
Stayed 1 night in Jul 2025
Verified

8/10 Good

CEDRIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon sejour
Stayed 1 night in Jul 2025
Verified

8/10 Good

sebastien

Liked: Cleanliness, staff & service, amenities
Belle petit hôtel, dommage que le restaurant est pas ouvert le week-end
Stayed 1 night in Jul 2025
Verified

8/10 Good

CEDRIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien Accueil très bien chambre très bien Je recommande
Stayed 1 night in Jun 2025
Verified

8/10 Good

Tayfun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in May 2025
Verified

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De l,exterieur l hotel fait vieillot, mais kes chambres sont tous confort . Très agréable sejour.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Un cafar dans la salle de bain, le ménage de la chambre est bâclé, le petit déjeuner est bien trop chère pour ce que c’est, rien n’est fait maison et les choix sont très restreints Ne parlons pas de la politique de remboursement en cas d’annulation, de aucun geste commercial, aucune compassion et très peu d’amabilité Sinon les murs sont fins et la moquette au sol n’est pas totalement propre
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, room comfort

Bof

Pour 200 euros Pas de savon dans la douche Serviettes de bain trop petites Pas de restaurant un vendredi soir départ en vacances ?!?!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Tout était parfait , très belle chambre , très confortable , excellent rapport qualité-prix , très propre , belle vue sur les sapins , au calme ..
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je recommande

Très bon séjour personnel accueillant repas très bon et varié
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

Senza infamia senza lode

Comodo perché fuori dall’autostrada Camera grande Vecchio mobilio Ristorante interno Nel complesso ok
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour d une nuit agreable

Séjour d une nuit. Appartement propre et spacieux, personnel très serviable.
Stayed 1 night in Aug 2024