Daily buffet breakfast (EUR 7 per person)

Reviews of Hotel Cosmopolit

3.5 out of 5
Hotel Cosmopolit
Radiceva 15, Sarajevo, Sarajevo Canton

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 5 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here - great location
Enjoyed my stay. The staff was very friendly and helpful. The location is fantastic.
Stayed 3 nights in Dec 2023

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

John Walter Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The best thing was the staff.Irma was very kind and helpful in many ways.A delightful lady and a credit to the hotel.
Stayed 4 nights in Nov 2023
Response from Irma Nezović on 14 Nov 2023
Dear,Thank you so much for writing us review and for being our guest. It was our pleasure to meet and host you. Hoping to have opportunity to welcome you again. Best regards from Sarajevo!

10/10 Excellent

BISERKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice to stay in Sarajevo.
Stayed 1 night in Oct 2023
Response from Irma Nezović on 2 Nov 2023
Dear,Thank you very much for staying with us and for rating our hotel. We hope to host you again in the future. Best regards from our team !

10/10 Excellent

Tarik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is amazing boutique hotel
Stayed 1 night in Sep 2023
Response from Irma Nezović on 13 Sept 2023
Dear Tarik,Thank you for being our guest and for writing us a review.We are really glad you enjoyed your stay and we hope to have opportunity to host you again.Best regards !

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff though they seemed overworked. Great location near the old town and big tick for included parking outside the front door. Breakfast a bit limited but OK for me
Stayed 2 nights in Aug 2023
Response from Irma Nezović on 30 Aug 2023
Dear Julian,Thank you for being our guest and for writing us a review. We are glad you have enjoyed your stay in our hotel and we hope to have opportunity to host you again. Best regards from our team !

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful friendly and helpful. Nice clean and safe hotel in a great location. Thanks
Stayed 3 nights in Jun 2023
Response from Irma on 11 Jul 2023
Dear John,Thank you for being our guest and for writing us a review. We are glad you have enjoyed your stay in our hotel and we hope to have opportunity to host you again. Best regards from our team !

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern hotel. Staff was great and accommodating. Only issue was related to parking when one staff member told me I could park overnight on street next to hotel but had to move my by 7 AM. Later discovered he was parked in the hotels space. In fairness he did move his car.
Stayed 5 nights in Jun 2023
Response from Irma on 11 Jul 2023
Dear Margaret,Thank you for being our guest and for writing us a review. We are glad you have enjoyed your stay in our hotel and we hope to have opportunity to host you again. We are sorry because of the inconvenience with a parking place. Best regards from our team !

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Really close to a good mall and just 3 blocks from the entrance to the Old City.
Stayed 3 nights in May 2023
Response from Irma S on 22 May 2023
Dear Cesar, Thank you for our positive review on our hotel.Best regards,Hotel Cosmopolit team

6/10 Okay

Svjetlana

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast area not organized well and food selection was not sufficient
Stayed 1 night in Mar 2023
Response from Irma on 9 Mar 2023
Dear, Thank you for being our guest. We are sorry you are not completely satisfied with breakfast. Currently we are working on improving service and we hope we will have another opportunity to host you.Best regards from our team !

8/10 Good

Mirjana

Stayed 1 night in Aug 2022
Response from Irma Nezović on 2 Nov 2023
Thank you for rating our hotel!Hope to have opportunity to host you again.Best regards!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location hotel
Great location of hotel. Rooms are small but very nice and clean.
Stayed 1 night in Jul 2021
Response from Irma on 21 Jul 2021
Dear, Thank you very much for your positive review. We are happy to read that you enjoyed your stay at our hotel and we are hoping to have opportunity to host you again. Best regards, Hotel Cosmopolit Team

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
First time
The staff is friendly, but the rooms are very small, the bathroom is very small, too. Breakfast was very basic. No place to work, except in the lobby. You can walk to city center / old town, so that is OK
Stayed 2 nights in Nov 2019
Response from Reception on 4 Dec 2019
Dear, Thank you very much for writing us this positive review. We always strive to make our guests feel as comfortable as possible. We hope you will visit us again. Best regards, Hotel Cosmopolit reception

8/10 Good

Ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from s on 25 Jul 2019
Dear, Thank you so much for the review and for being our guest. We always strive to make our guests stay as comfortable as possible. We are very sorry that you are not complitely satisfied ,we hope that we will once again have the opportunity to host you again and we will try to make your stay enjoyable. Kind regards,Hotel Cosmopolit Reception

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff at reception. Clean and comfortable room. Breakfast could be better with a good orange juice and tastier cereals.
Stayed 1 night in May 2019
Response from Hotel Cosmopolit on 6 May 2019
Dear, Thank you very much for writing us this positive review and for being our guest. We always strive to make our guests stay comfortable as possible. We honestly hope that we will have opportunity to host you again. Kind regards, Hotel Cosmopolit Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

2/10 Terrible

Mark, Santa Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I paid for a king size bed...they didn't have one!
I booked a room with a king size bed. They had no problem advertising and charging for this, but could not deliver...and they refused to call Expedia to mediate the issue.
Response from Hotel Cosmopolit on 29 Jun 2016
Dear Mr.Mark, We tried to make your stay more comfortable by giving you a bigger room as you were very unsatisfied which you still declined.When it comes to comfort very often it is up to personal preferences. We are extremely sorry that you left the hotel with a bad impression and that you did not have the chance to feel the amazing atmosphere of our hotel. Yet again we hope you might change your mind and visit us again in the future. Best regards,

6/10 Okay

ümmühan

Stayed 3 nights in Jan 2024

10/10 Excellent

Medina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Irma Nezović on 2 Nov 2023
Dear,Thank you for rating our hotel. We are glad you are satisfied with your stay and we hope to have opportunity to host you again.Best regards!

10/10 Excellent

Mirza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel in einer sehr guten Lage. Bis zur Altstadt braucht man etwa 15 Minuten zu Fuß. Unzählige Einkaufsmöglichkeiten im Einkaufszentrum daneben. Zimmer sauber, gepflegt, Bad top große Regendusche alles wie neu. Man muss wissen, dass man sich im Zentrum einer Hauptstadt befindet und draußen ziemlich viel Verkehr ist. Taxi zum Flughafen 10 Euro. Würde auf jeden Fall wieder kommen. Falls man mit dem Auto anreist, muss man ankündigen, damit man Parkplatz kostenlos bekommen kann. Mitarbeiter an der Rezeption seht nett und zuvorkommend.
Response from Irma Nezović on 2 Nov 2023
Dear Mirza,Thank you for being our guests and for writing us a review. We are very glad you have enjoyed your stay and we honestly hope to host you again in the future.Best regards from Sarajevo !

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Irma Nezović on 2 Nov 2023
Dear Thomas, Thank you for being our guest and for rating our hotel. We hope to have opportunity to host you again in the future.Best regards!

10/10 Excellent

HALLGEIR

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel where you felt very welcome. Excellent staff.
Stayed 2 nights in Sep 2023
Response from Irma Nezović on 23 Sept 2023
Dear,Thank you for being our guest and for writing us review. We are really glad you have enjoyed your stay and we hope to have opportunity to host you again.Best regards!

8/10 Good

ERTUGRUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyon çalışanları güler yüzlü Merkeze yakın.
Stayed 2 nights in Aug 2023
Response from Irma Nezović on 30 Aug 2023
Dear Ertugrul,Thank you for being our guest and for writing us a review. We are glad you have enjoyed your stay in our hotel and we hope to have opportunity to host you again. Best regards from our team !

8/10 Good

Sead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Irma Nezović on 30 Aug 2023
Dear Sead,Thank you for being our guest and for writing us a review. We are glad you have enjoyed your stay in our hotel and we hope to have opportunity to host you again. Best regards from our team !

6/10 Okay

Mile

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Irma Nezović on 30 Aug 2023
Dear, Thank you for being our guest and for writing us a review. We hope to have opportunity to host you again. Best regards from our team !

10/10 Excellent

Pär

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and nice rooms!
Stayed 2 nights in Jun 2023
Response from Irma on 11 Jul 2023
Dear,Thank you for writng us review and thank you for being our guest. We are glad you have enjoyed your stay at our hotel and we hope to have opportunity to host you again. Best regards from our team!

8/10 Good

christel

Stayed 2 nights in Jun 2023
Response from Irma on 11 Jul 2023
Dear,Thank you for your review and thank you for being our guest. Hope to have opportunity to host you again.Best regards!

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, extremely kind and helpful reception staff. Individual room was OK for two nights but very small for a longer stay as there's no space to move (the minibar does not open even as it is stuck to next to the bed). Breakfast was rather simple.
Stayed 2 nights in Jun 2023
Response from Irma on 11 Jul 2023
Dear,Thank you for writng us review and thank you for being our guest. We are glad you have enjoyed your stay at our hotel and we hope to have opportunity to host you again. Best regards from our team!

10/10 Excellent

Ibrahim Murat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel.
Başçarşıya yürüyüş mesafesinde, temiz, ilgili personelleri olan, butik bir otel.
Stayed 3 nights in May 2023
Response from Irma S on 14 May 2023
Dear Ibrahim,Thank you for your positive review on your stay at our hotel. We look forward to hosting you again in the future.Best regards,Hotel Cosmopolit team

10/10 Excellent

emir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Irma S on 14 May 2023
Dear,Thank you for your positive review on your stay at our hotel. We look forward to hosting you again in the future.Best regards,Hotel Cosmopolit team

10/10 Excellent

Suat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2023
Response from Irma S on 14 May 2023
Dear,Thank you for your positive review on your stay at our hotel. We look forward to hosting you again in the future.Best regards,Hotel Cosmopolit team

10/10 Excellent

Sabine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sauber, die Mitarbeiter sehr nett und hilfsbereit, wenn man fragen hatte. Und das Hotel liegt sehr zentral, so das man es nicht weit hatte in die Stadt.
Stayed 3 nights in Apr 2023
Response from Irma S on 14 May 2023
Dear,Thank you for your positive review on your stay at our hotel and your kind words said about our staff. We look forward to hosting you again in the future.Best regards,Hotel Cosmopolit team

10/10 Excellent

Asmir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Irma S on 14 May 2023
Dear,Thank you for your positive review on your stay at our hotel. We look forward to hosting you again in the future.Best regards,Hotel Cosmopolit team

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Irma on 9 Mar 2023
Dear Thomas, Thank you so much for being our guest and for positive review. We are really glad you have enjoyed your stay in our hotel. Looking forward to host you. Hotel Cosmopolit Team !

8/10 Good

Stine Anette Figenschau

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022
Response from Irma Nezović on 2 Nov 2023
Dear,Thank you for rating our hotel.Hope to have opportunity to host you again in the future.Best regards!

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gute Lage
Stayed 4 nights in Apr 2022
Response from Irma Nezović on 2 Nov 2023
Thank you for rating your stay at our hotel !Best regards!

8/10 Good

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, buena ubicación. Mal desayuno
Stayed 1 night in Jul 2021
Response from Irma Nezović on 2 Nov 2023
Dear,We appreciate you taking time to rate your stay. We honestly hope to have opportunity to host you again.Best regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel, Service ok
+ sehr sauberes, modernes und schönes Hotel nahe des Zentrums - recht kleines Einzelzimmer; das Personal ist immer freundlich aber generell nicht übermäßig bemüht
Stayed 1 night in Aug 2019
Response from n on 19 Aug 2019
Dear, Thank you very much for writing us this review and for being our guest. We are sorry you are not totally satisfied, but we are working on general improvements. We hope that we will have a chance to host you again. Best regards, Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and breakfast
Very good location in the center of Sarajevo. Very friendly personnel, especially the breakfast woman was so polite and offered freshly made egg-dishes.
Stayed 1 night in Aug 2018
Response from Hotel Cosmopolit on 24 Aug 2018
Dear, Thank you very much for writing us this positive review. We are really glad that you enjoyed your stay in our hotel and we honestly hope that we will have opportunity to host you again. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the shopping district!
Hotel Cosmopolitan is a great hotel that is just in the middle of the shopping district. The shopping malls, local stores and the Baščaršija can be reached within minutes. The staff is very friendly and informed and the breakfast is good as well. The single rooms are pretty small.
Stayed 1 night in Aug 2017
Response from Amila on 26 Aug 2017
Dear, Thank you very much for taking time to leave feedback and your honest opinion about our hotel. We are very glad that you are satisfied with our service and our hotel in general. We are also happy to know that we have meet your expectations . Hope that we will host you again in future. Kind regards from Sarajevo.