Sarabah hotels from RM254

"We were greeted very well from the start and had our room upgraded so my son got a bed rather than a fold out bed"

"on our arrival we were told our booked room had a person with the same name. Reception told us they would upgrade us but it would take some time. they gave us a $50 voucher for the adjacent restaurant which cost us $130 for a light meal. I had to ask for an engineer to fix a very noisy exhaust fan. would not go back"

"Staff were great. Facilities excellent. Hallways had a musty smell. Didn't know they had EV chargers until I had parked. "

"The hotel is a beautiful old manor full of charm."

"Room was great - comfortable, clean and spacious. Reception staff were welcoming and accommodating. Location was close by to our reasons for staying. Criticisms- whilst my dietary requirement was catered for at breakfast, it was done so with an air of annoyance as if I had a choice (I wish I didn't have my condition) pending which chef was on and how busy/understaffed the restaurant was. This could have been easily resolved in my case if the scrambled eggs didn't have cream in it or if fried eggs could have been available - I then wouldn't have asked for anything more and staff would have been more freed up to operate as needed. It would also help people to have the allergens listed on each of the choices at the buffet so people can make informed choices and reduce needing to ask. One could say it ain't 5 stars what do you expect but I'm a person that also has a right to be catered for due to a medical condition and might not be able to afford a higher quality stay. I do think that taking on one of the simple suggestions I've outlined would make things more efficient for all parties involved. "

"Gym and buffet breakfast was good though signage re: gluten free etc could be better. Staff were always smiling and pleasant to deal with. Matress a bit too soft but overall a good family stay. The buggy parked at the doorway created a bottle neck for pedestrian traffic whenever a coach or car was parked at the entrance. "

"It was close to the Christian Tamborine Easter convention . Just perfect "

"New and modern. Location great Very convenient to all areas"

"Parking was easy and secure. Room was clean and accommodating. Staff were very friendly and helpful "