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InterContinental Sanya Resort by IHG

5.0 star property
Elegant beach hotel and 4 outdoor pools

Choose dates to view prices

InterContinental Sanya Resort, an IHG Hotel, is near Luhuitou Park. Guests can enjoy four outdoor pools or rejuvenating spa treatments like facials, body scrubs, and hydrotherapy. Four restaurants offer varied cuisine, and car rentals make exploring easy.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping
The current price is RM496
RM578 total
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, Garden View (Outdoor Living Area)

1 bedroom, minibar, in-room safe, desk

Classic Room, Garden View (Outdoor Living Area)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 43 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room (Upgraded)

1 bedroom, minibar, in-room safe, desk

Classic Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 80 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, Club lounge access, Garden View (Garden View)

1 bedroom, minibar, in-room safe, desk

Classic Room, Club lounge access, Garden View (Garden View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 43 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Bedroom (Outdoor Living Area)

1 bedroom, minibar, in-room safe, desk

Room, 1 Bedroom (Outdoor Living Area)

Highlights

Soundproofed
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Ocean View

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 90 sq m
  • Sea view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Club lounge access (Kids Theme)

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Club lounge access (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Garden View (Outdoor Living Area)

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Garden View (Outdoor Living Area)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Single Bed, Ocean View

1 bedroom, minibar, in-room safe, desk

Presidential Suite, 1 Single Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
2 bedrooms
Blackout curtains
Shower/bath combination
  • 336 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Villa, 2 Bedrooms

1 bedroom, minibar, in-room safe, desk

Villa, 2 Bedrooms

Highlights

Soundproofed
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
2 bedrooms
Blackout curtains
  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Club lounge access, Garden View (Garden View)

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Club lounge access, Garden View (Garden View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

1 bedroom, minibar, in-room safe, desk

Classic Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 43 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Garden View (Outdoor Living Area)

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Garden View (Outdoor Living Area)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Ocean View (High Floor)

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Ocean View (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Ocean View (High Floor)

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Ocean View

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds, Ocean View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • 46 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Blackout curtains
Shower/bath combination
  • Sleeps 5
  • 2 Double Beds

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About the area

Map
No. 1 Zhouji Road, Jiyang District, Sanya, Hainan, 572000

What's nearby

  • Luhuitou Park - 2 min drive - 1.5 km
  • Sanya Bay - 4 min drive - 3.0 km
  • Dadonghai Beach - 5 min drive - 3.0 km
  • Phoenix Island Sanya - 8 min drive - 7.3 km
  • Yalong Bay Tropical Paradise Forest Park - 24 min drive - 22.8 km

Getting around

  • Sanya (SYX-Phoenix Intl.) - 54 min drive

Restaurants

  • ‪Noodle Bar - ‬6 min drive
  • ‪Кафе Белый Медведь - ‬6 min drive
  • ‪KFC 肯德基 - ‬12 min walk
  • ‪Mediterraneo - ‬13 min walk
  • ‪Ресторан Санья - ‬6 min drive

About this property

InterContinental Sanya Resort by IHG

Luxury family-friendly hotel near Sanya Bay
Located close to Luhuitou Park and Dadonghai Beach, InterContinental Sanya Resort by IHG provides a garden, a playground and dry cleaning/laundry services. This hotel is a great place to bask in the sun with sunloungers and beach volleyball. Treat yourself to a body scrub, a facial or hydrotherapy at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. In addition to car hire on-site and 2 bars, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), tennis courts and express check-out
  • A lift, 11 meeting rooms and a banquet hall
Room features
All 342 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Bathrooms with rainfall showers and shower/bath combinations
  • 42-inch LCD TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Similar properties

3 outdoor pools, pool umbrellas
JW Marriott Hotel Sanya Dadonghai Bay
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 172 reviews
The price is RM407
RM475 total
includes taxes & fees
19 Nov - 20 Nov
JW Marriott Hotel Sanya Dadonghai Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 212 to 258 for adults and CNY 106 to 129 for children
  • 2 bars/lounges
  • 4 restaurants

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Tennis

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 212 to 258 for adults and CNY 106 to 129 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 01 January to 31 December
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Intercontinental Resort Sanya
Intercontinental Sanya
Intercontinental Sanya Resort
Resort Sanya
Sanya Intercontinental
Sanya Resort
Sanya Resort Intercontinental
Intercontinental Sanya Hotel Sanya
InterContinental Sanya Resort Hainan
Intercontinental Sanya By Ihg
InterContinental Sanya Resort
InterContinental Sanya Resort by IHG Hotel
InterContinental Sanya Resort by IHG Sanya
InterContinental Sanya Resort an IHG Hotel
InterContinental Sanya Resort by IHG Hotel Sanya

Frequently asked questions

Does InterContinental Sanya Resort by IHG have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Sanya Resort by IHG?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at InterContinental Sanya Resort by IHG on 18 Dec 2025 start from RM 495.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Sanya Resort by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Sanya Resort by IHG?

Self-parking is free at this property.

What time is check-in at InterContinental Sanya Resort by IHG?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at InterContinental Sanya Resort by IHG?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is InterContinental Sanya Resort by IHG located?

This family-friendly Sanya hotel is located near the beach, within 3 mi (5 km) of Luhuitou Park, Sanya Bay and Dadonghai Beach. Sanya International Shopping Center and Coconut Dream Corridor are also within 6 mi (10 km).

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Reviews

InterContinental Sanya Resort by IHG Reviews

8.2

Very good

8.6

Cleanliness

7.8

Location

8.0

Staff & service

9.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 49 out of 110 reviews
Rating 8 - Good. 39 out of 110 reviews
Rating 6 - Okay. 9 out of 110 reviews
Rating 4 - Poor. 10 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away from the hustle and bustle

There for a short break during the work week. It was a great way to unwind - walking on the beach, sitting by the pool sipping beer. Definitely a place to go for that much needed break
Stayed 1 night in Mar 2023

2/10 Terrible

Donghyun

Disliked: Cleanliness, staff & service, property conditions & facilities
10 check-in counter and only 1 staff is working for guests
Stayed 1 night in Nov 2023

8/10 Good

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exactly what one would expect from a non-top-tier IHG property, reasonably priced, clean and not noisy. Dining options are kind of limited, the menu at both restaurants is the same every day with very small variation for the breakfast buffet. Air conditioning in the rooms is top notch - no noise at all, air movement is barely noticeable thanks to oversize vents, the temperature is very even throughout the suite - it was super nice to enter the room from the humid heat outside. Bathrooms are large and well-ventilated. Larger, nicer suites with room-size patios are in the building that is not wheelchair accessible - both levels are accessed only by a flight of stairs. The rest of the hotel has elevators and ramps everywhere. Staff always rushes to help. Tiles around the pool need maintenance, some of them wobble too much. If you want to go to town, you'll need a ride. Rides are available, but not from western ride sharing services, and there aren't many dining options within a short walking distance. The hotel is on the shore, but the beach if very small, right in front of the hotel there's a protected coral reef, so swimming is limited to a small sandy area, that is clean and well-maintained. The sand may feel a little rough for bare feet because of tiny bits of seashells, but that is natural; wear flip-flops and you'll enjoy it. You'll find better than average flip-flops in the closet in your room. Most power outlets in the room are UK 3-prong style
Stayed 7 nights in May 2025

6/10 Okay

Verified traveller

Siempre que me hospedo en la cadena de hoteles Raffles la atención es exquisita hay variedad de comida internacional, aquí solo comida asiática es la primera vez que en un hotel Raffles no hay variedad de comida, las pocas personas que hablaban inglés no se les entendía.
Stayed 2 nights in May 2025

8/10 Good

Bielka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito y playa muy limpia
Stayed 2 nights in May 2025

10/10 Excellent

michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hotel sauf la plage beaucoup de pierres dans le sable
Stayed 6 nights in Jan 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice Hotel with good facilities. Would stay again.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족스런 가족여행

세월의 흔적이 느껴지긴 했지만 자연친화적으로 잘 관리된 깨끗한 숙소였어요
Stayed 2 nights in Aug 2021

8/10 Good

SIU WAH MIMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attire

Everything was good. Just wished they know that this is a tropical resort n accept sarong as a form of dress. When they told me to get dressed properly in the club after a swim I found that horrendous!
Stayed 4 nights in Jul 2021

8/10 Good

Zhangtian

Liked: Cleanliness, staff & service
老牌的五星级酒店，设施略显陈旧，房间里的潮味有点重，可能因为在水边所以湿度比较大，房门的电子锁也出现了电池没电刷不开卡的情况，但服务员很快给解决了。早餐很好，服务也不错，性价比还是高的，推荐。
Stayed 2 nights in Jun 2021

6/10 Okay

Yau Kwong

Liked: Cleanliness
Check in 無房要等到三点多. 入住時申請late check out 說可以到二点, 到走那天又說只能到一點, 餐廳食物水準很一般
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Very nice service and best food
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice getaway from the city! Everything was as expected
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very motivated, friendly and helpful. Facilities very clean and best conditioned. Furniture in our room might need an update.
Stayed 5 nights in Dec 2020

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great shower design
Stayed 2 nights in Nov 2020

4/10 Poor

chi ming

Liked: Room comfort
Disliked: Cleanliness, staff & service

Horrible service

there was a lack of staff working in the resort overall. there wasnt anyone at the beach to serve towels and drinks, we even need to clean up the glasses ourselves. concierge staffs not offering help on calling cabs or asking what our needs but chatting on their own. staffs in general were not proactively helpful - only direct you to here and there for service instead of helping/serving you. spa was great though. excellent service especially my spaist, Mary.
Stayed 7 nights in Oct 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Total Relaxation

A wonderful hotel with great access to the beach. Staff are superb and Terrance did his utmost to make me have an enjoyable stay upon check in. The only thing that would be nicer is if they had more space near the beach front in the resort for the sea breeze where the palm trees don't block the sun.
Stayed 6 nights in Aug 2020

8/10 Good

Moses

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stay at your own risk.

Check in was a total nightmare. Booked 2 rooms and checked in at 1230pm and was told room will be ready at 3pm which is understandable. Returned at 3pm, got keys to 1 room and was told they’ll call me when the other room is ready. At 6pm when I returned to check because no call was made to me; they told me the other room was ready. All the guy at the front desk did was just blame the back office as if it wasn’t his problem.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We all love it.

Wonderful stay,and wonder room.And amazing service
Afternoon tea
Stayed 3 nights in Jul 2020

10/10 Excellent

KANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good !!!!!!!!!
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful for kids, but bad food quality

Spacious food, especially for the balcony Poor food quality, whole family got diarrhoea
Stayed 3 nights in Dec 2019

6/10 Okay

Hye

Liked: Cleanliness, property conditions & facilities

비추

클럽룸을 이용하였는데 제가 간날 하필 태풍이여서 수영장이 다 닫았어요.. 이용을 하지 못하고 왔습니다. 그리고 클럽룸은 너무 멀어서 비추에요..
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족합니다.

좋은 서비스 경함했습니다.
Stayed 2 nights in Aug 2019

8/10 Good

Jong hwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설 서비스는 매우 만족했습니다. 숙소도 정말 좋았어요.. 근데 클럽라운지 음식가지수가 조금 작은게 흠이네요~~
Stayed 2 nights in Aug 2019

4/10 Poor

Chan

Disliked: Staff & service, amenities
一點兒都不像洲際酒店集團，員工完全不友善不主動，辦理入住手續的時候客人太多，也沒有職員安排妥當，就由得其他客人插隊，我們明明要求一張大床最後變了兩張雙人床，總之，這家酒店完全不像洲際集團的管理
Stayed 4 nights in Jun 2019