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Luca Hotel by Heritage Residences Signature Collection

3.5 star property
Travelers relax on the rooftop terrace with ocean views at this Zona Colonial haven, then borrow bikes to explore before dining at the Skylounge restaurant

Choose dates to view prices

Luca Hotel by Heritage Residences Signature Collection is in Santo Domingo's historic Zona Colonial. Guests relax in the rooftop spa tub with ocean views, then enjoy local cuisine at Skylounge. The attentive staff assists with neighborhood navigation, bike rentals, and free WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Traditional Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • Garden view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Hypo-allergenic bedding
  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Located near the beach, Luca Hotel by Heritage Residences Signature Collection is in Zona Colonial, a neighbourhood in Santo Domingo. The area's natural beauty can be seen at Three Eyes National Park and La Caleta Underwater National Park, while Regional Museum of Archaeology and House of Tostado (La Casa de Tostado) are cultural highlights. Centro Cultural de España Santo Domingo and Larimar Museum are also worth visiting. Visit our Santo Domingo travel guide
Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Chicharrón y Casabe....crispy pork belly with wasakaka sauce. Absolute treat! #trovember
    Calle El Conde
    1 min walk - 0.2 km
  • Beautiful cathedral in Santo Domingo 🇩🇴🇩🇴🇩🇴😍😍😍
    Columbus Park
    4 min walk - 0.4 km
  • Dominican Republic featuring a sunset, cruising and tropical scenes
    Malecon
    4 min walk - 0.4 km
  • Templo De San Ignacio De Loyola Iglesia De La Compania De Jesus (Pateon De La Patria) photo 2
    Calle Las Damas
    6 min walk - 0.5 km
  • Santa Maria la Menor Cathedral
    5 min walk - 0.5 km

Getting around

  • Amin Abel Station
    5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.)
    34 min drive

Restaurants

  • Casa De Yura
    3 min walk
  • Petrus
    3 min walk
  • Maraca
    2 min walk
  • El Buho Cafe
    2 min walk
  • La Cafetera
    2 min walk

About this property

Luca Hotel by Heritage Residences Signature Collection

Hotel near Malecon
At Luca Hotel by Heritage Residences Signature Collection, you can look forward to free cooked-to-order breakfast, a free daily manager's reception and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Skylounge, offers lunch, dinner and ocean views. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, bike hire and a porter/bellboy
  • A reception hall, outdoor furniture and tour/ticket information
  • A lift, a front desk safe and barbecues
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, mini fridges and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Frequently asked questions

Is Luca Hotel by Heritage Residences Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Luca Hotel by Heritage Residences Signature Collection?

There is free parking nearby.

What time is check-in at Luca Hotel by Heritage Residences Signature Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Luca Hotel by Heritage Residences Signature Collection?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Luca Hotel by Heritage Residences Signature Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Luca Hotel by Heritage Residences Signature Collection located?

Located in Zona Colonial, this hotel is within a 5-minute walk of Quinta Dominica and Malecon. Calle El Conde and Capilla de la Tercera Orden Dominica are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Luca Hotel by Heritage Residences Signature Collection Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 512 out of 738 reviews
Rating 8 - Good. 144 out of 738 reviews
Rating 6 - Okay. 45 out of 738 reviews
Rating 4 - Poor. 22 out of 738 reviews
Rating 2 - Terrible. 15 out of 738 reviews

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean/comfortable. Staff were friendly and helpful. Easy and safe walk from Hotel to restaurants/sites. Would stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Asfaha

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean and comfortable An rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, amazing trustworthy staff, clean amenities, beautiful property and delicious breakfast. I would stay here any time I visit. This place beat some of the 5,6,7 star hotels.
Stayed 5 nights in Dec 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the courtyard with the trees. The room was very quiet and comfortable, just wished they had toiletries for us, like toothpaste and shower cap. The staff is great and I would definitely stay again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Asfaha

Liked: Cleanliness, amenities, property conditions & facilities
Great Place and great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
Great location, terrific staff, breakfast was good, room was clean and comfortable. WiFi was strong. We will be back.
Stayed 3 nights in Nov 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, central location and delicious breakfast!
Stayed 5 nights in Oct 2025

10/10 Excellent

Kyle Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. I stay there everytime i go. The staff is fantastic and the place is very charming.
Stayed 5 nights in Nov 2025

10/10 Excellent

CAMERON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel was super cute incorporating plants all over.
Stayed 3 nights in Oct 2025

10/10 Excellent

andres

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Very good Location. Safe and clean. Very good customer service.
Stayed 1 night in Nov 2025

8/10 Good

Ayse Serpil

Liked: Cleanliness, staff & service
Breakfast was quite average , but overall food was tasty. Location is excellent , employees were very nice, Erica was very helpful.
Stayed 2 nights in Nov 2025

8/10 Good

Tomasz

Liked: Cleanliness
Great location! Very friendly reception desk ladies and security guards! People serving/preparing breakfast should smile more :)
Stayed 4 nights in Nov 2025

10/10 Excellent

Marken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Amazing food. Amazing housekeeping. I highly recommend.
Stayed 7 nights in Oct 2025

10/10 Excellent

wilmary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and food was very good
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the Colonial area. Anna at reception was wonderful and very helpful with checkin and offered a map of a walkable tour to see the areas sites and restaurants.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jun

Liked: Cleanliness, amenities, property conditions & facilities
Great location, even greater staff—friendly, responsive, attentive, and welcoming! Drinking water available 24/7 in hot, room temperature and cold temperatures. And breakfast cooked on site and to your order, all included in one reasonable price. If you are interested in seeing the colonial old town, this is the place to stay because it’s walking distance to just about any and all points of interest. The Light House is about the only POI that requires a short Uber ride. I’d definitely stay here again!
Lovely sculpture out of what appears to be a palm tree root.
Stayed 2 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service
I enjoyed the safety features of needing a code to enter building. Unfortunately the Hot Tub was not functioning when I arrived. It seems the staff is stretched thin with multiple roles, sometimes resulting in slow response for service. The rooms are nice and large with good A/C. Very good location near El Conde.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keenan

Liked: Cleanliness, property conditions & facilities, room comfort

Great value with everything you need

It was only one night but the accommodations were perfect and a good value. We had been staying in a 5 star resort in Samaná and this bed was more comfortable and showers were nice with good hot water. The location was also ideal.
Stayed 1 night in Aug 2025

10/10 Excellent

BRENDA

Liked: Amenities
The staff was wonderful, specially Ana, very kind, helpful and friendly. The property is beautiful and quiet, great place.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, best location in Colonial Zona. Great authentic Dominican breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Joenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and amazing staff!
Stayed 1 night in Feb 2025

6/10 Okay

Derryl

Disliked: Cleanliness
Previous stay was much better ! Great location. Bathroom had mould . We had to wait for coffee as there were no cups , cups arrived after we finished breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet Little Place

Delightful, friendly, English-speaking staff. Charming, quiet, cozy boutique hotel, well-located.
Stayed 2 nights in Apr 2025

10/10 Excellent

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Comfortable room. Close to everything in Colonial Zone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and very quiet and relaxing. Delicious complimentary breakfast is a plus! Have stayed here several times. Quick check in/check out and great location…close to nice restaurants.
Stayed 1 night in Mar 2025