The property is not a hotel, but a large house in a Barrio of the Dominican Republic converted to a hostel. It's one manager, speaks no english at all, it has almost no staff, and the "hotel", Lol, is being inside a high fenced enclosure staring at a ghetto outside. The toilets do not work, there were large bugs inside the room, their were no amenities, the room was on full blast for air conditioning when it was only in the 70's outside, no blankets only sheets, and even the hangers for clothes was rusty and used, they were just wire hangers and they looked like they were gotten from a garbage dump. The staff was disrespectful because they spoke in loud voices outside my ground floor room. There were alarm noises outside my room, but I did not know why they went off because there was no way for me to ask. It was disturbingly loud even though I was awake. I had to go outside to warm up. On the second night I moved out of this ghetto and went to a real hotel. Cheap Tickets was totally fooled into thinking this place was a hotel. The picture is misleading, the place is misleading, the neighborhood is dangerous and it is a literal danger for any traveler! I have never complained about a place before, but this was a real treat.