Outdoor pool

Reviews of Agua Dulce

2.5 out of 5
Agua Dulce
20 Calle Rogelio Alvarez, Boca Chica, Santo Domingo

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 81 reviews" "
Rating 8 - Good. 24 out of 81 reviews" "
Rating 6 - Okay. 6 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ELIZABETH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien cuidado y conservado. La comida buena, el personal atento, el lugar impecable
Stayed 1 night in Apr 2024

10/10 Excellent

Nehemias

Stayed 3 nights in Apr 2024

8/10 Good

Janny, Seffner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rural area
Stayed 1 night in Mar 2024
Response from Manuel on 9 Apr 2024
Thanks for you evaluation. We’re happy to see you enjoyed your stay. Looking forward to welcoming you soon again!

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso, tranquilo, limpio y el personal muy amable y empático. Gracias
Stayed 1 night in Mar 2024
Response from Manuel on 27 Mar 2024
Muchas gracias Damaris, nos alegra ver que les encantó nuestro pequeño hotel. Esperamos poder darles la bienvenida en otra ocasión.

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay, great staff.
Stayed 1 night in Feb 2024
Response from Manuel on 27 Mar 2024
Thank you Belinda, it is great to see you've enjoyed your stay with us. We' re looking forward to welcoming you again.

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Awesome easy check in. Super polite woman. Beautiful little hotel super close the airport. Loved it!
Stayed 1 night in Jan 2024
Response from Manuel on 2 Feb 2024
Thank you for your kind words. We' re glad to see that you've had a good time with.

8/10 Good

ANGELO

Stayed 1 night in Jan 2024

6/10 Okay

Jacke

Disliked: Amenities
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

John

Liked: Staff & service
Good value for the money, friendly staff.
Stayed 1 night in Nov 2022
Response from Manuel on 21 Oct 2023
Thank your for your kind words regarding value and staff of our property. We are glad to see you enjoyed your stay.

10/10 Excellent

Brendon, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Evanader

Liked: Cleanliness, staff & service, amenities
Buen aire y moderno
Response from Manuel on 8 Nov 2022
Muchas gracias por tu comentario! Nos alegra ver que le gustó su estadía en nuestro alojamiento.

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't miss place to relax
This is my go to when first arriving to SDQ, usually on some combination of red eye flights, so its closeness to the airport can't be overstated. Neither can its superior hospitality and attention toward its guest. Feels like family.
Stayed 1 night in Oct 2022
Response from Manuel on 8 Nov 2022
Hi Rick, thank you very much for your kind words. We are always happy to see that our guests have had a great Station with us. We hope to see you soon again!

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was clean and the lady at the front desk did her best but there are a lot of motorcycles around which makes it very noisy. On the other hand, the lady told us that the chef had the day off and we had to walk a couple of blocks trying to find something for dinner. The area was very dark which made us feel unsafe.
Stayed 1 night in Sep 2022
Response from Manuel on 8 Nov 2022
Hi, thank you for sharing your experience. Yes, on tuesday our kitchen is closed, but within 100 meters you can find several restaurants. The street lights sometimes do not work if there is a general blackout.

10/10 Excellent

EVER JOSEPH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in Boca Chica with awesome host lady who is willing to help you in any way. We ate some tasteful fish at the restaurant inside the property. Recommended if you traveling to this beach.
Stayed 2 nights in Sep 2022
Response from Manuel on 9 Sept 2022
Thank you very much for your kind words. It’s always a pleasure for us to see that our guests enjoyed their stay with us!

10/10 Excellent

Darrin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean. The cleanest room i ever stayed at...overseas or United States
Stayed 1 night in Jun 2022
Response from Manuel on 18 Jun 2022
Thank you very much, we appreciate a lot your comments which definitely make us proud! Hope to see you soon again!

10/10 Excellent

Yilda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy tranquilo para descansar, los propietarios son muy buenas personas, tienen sus reglas de cerrar a las 9:00pm, no permiten visita aunque conmigo hicieron una excepción ya k llevé un hijo con problemas mentales y lo fueron a buscar como a las 10:pm,para las personas que le gustan descansar y estar en un ambiente tranquilo es un buen lugar, lo recomiendo 💯 x💯
Stayed 1 night in Apr 2022
Response from Manuel on 2 May 2022
Hola Yilda, Muchas gracias por compartir tu experiencia. Es un placer ver que has pasado una feliz estancia, esperamos volver a verte en otra ocasión.

10/10 Excellent

ABRAHAM

Stayed 1 night in Mar 2022

10/10 Excellent

Geraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2022
Response from Manuel on 10 Feb 2022
Thank you very much! We are glad to see you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel. For the price. The owner was very nice. Room has AC, hot water. Near the airport. Would stay again.
Stayed 1 night in Jan 2022
Response from Manuel on 9 Jan 2022
Thank you very much, we are very happy to se you enjoyed your stay!

10/10 Excellent

Alejó

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2021
Response from Manuel on 19 Dec 2021
Thanks for sharing your experience!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2021

8/10 Good

Alex

Liked: Cleanliness, staff & service, room comfort
It was a nice welcome, and stay. Actually, I didn't have much time, as I arrived in the afternoon, and left very early, in the following morning.
Stayed 1 night in Nov 2021
Response from Manuel on 13 Dec 2021
thank you for staying with us! We are glad to see that you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Manuel on 13 Dec 2021
Muchas gracias!

10/10 Excellent

Francisco j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 1 night in Oct 2021
Response from Manuel on 22 Oct 2021
Thank you very much, we are happy to see you have had a great stay with us!

8/10 Good

MARION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly and helpful staff.
Stayed 1 night in Oct 2021
Response from Manuel on 4 Oct 2021
Thank you very much! It is always good to know for us that our guests have a great stay with us. We hope to see you soon again ..

2/10 Terrible

luis

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Thw location was good. The service was terrible
Stayed 3 nights in Sep 2021
Response from Manuel on 22 Sept 2021
Thank you for leaving your opinion. We think it is quiet not fair to judge or rate our accomodation because you want to ignore the house rules. We don´t accept any type of prostitution, so you rather accept that, leave or better don´t book our hotel. Best regards, Manuel (Owner)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ivonne is an excellent hostess, perfect for a short stay in Santo Domingo.
Stayed 1 night in Aug 2021
Response from Manuel on 22 Sept 2021
Thank you very much! We are happy to see that you´ve enjoyed your stay with us. We hope to welcome you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay at a reasonable price. Ivonne is a great host.
Stayed 1 night in Aug 2021
Response from Manuel on 19 Aug 2021
Thank you very much, it is great for us to see that you enjoyed your stay. We hope to welcome you soon again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Beautiful hotel. It was nice an clean. Very safe and secure.
Stayed 1 night in Jul 2021
Response from Manuel on 19 Aug 2021
Thank you very much, we very much appreciate your kind words. Hope to see you soon again!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time at the hotel! This is my 3rd time at the hotel! There have been many improvements and renovations at the hotel! The staff (Ivonne and the cleaning team) were friendly, caring and professional! I had an issue were with the internet on my first day and the issue was quickly resolved and I had no further interruptions with internet! I was at the hotel for 5 days! Congrats to Manuel and his staff on a job well done at the hotel! An excellent rating in all categories! Job well done! Will definitely come back soon!
Stayed 4 nights in Jul 2021
Response from Manuel on 19 Jul 2021
Thank you very much, we hope to see you soon again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was quite expensive.
Stayed 1 night in Jul 2021
Response from Manuel on 19 Jul 2021
Thank you for your comments. The prices of our menu include all taxes and are pretty moderate compared to other restaurants, but we appreciate your comment.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. It was clean and comfortable for a short stay. I didnt liked the neighborhood very much, but the staff was very polite. The breakfast was good and enough for us.
Stayed 2 nights in Jun 2021
Response from Manuel on 19 Jul 2021
Thank you for taking the time to write your comments.

8/10 Good

Carmen

Stayed 1 night in Jan 2021
Response from Manuel on 2 Feb 2021
Gracias Carmen!

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2020
Response from Manuel on 19 Nov 2020
Thank you very much for your positive evaluation!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2020
Response from Manuel on 17 Sept 2020
Thank you for your opinion!

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020
Response from manuel on 10 Sept 2020
Muchas gracias!

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020
Response from manuel on 12 Aug 2020
Gracias!

6/10 Okay

Eulalia

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was ok, but she was not good
The person who attended the place was very rude to me and l have to talk with the owner about her , she don't know how to be nice with the person
Stayed 3 nights in Jul 2020
Response from Manuel on 30 Jul 2020
Dear Eulalia, Thank you for your review. It is sad that you blame our staff to be rude when you just won't accept house rules. Even though you talked to me personally, and I told you the pool is available till 9, you did whatever you want and stayed till 1 am. Next time get a villa if you don't respect other people being in the hotel making noise during the whole night. You were lucky I wasn't on site myself. By the way, thanks for the chair you left broken at the pool...without saying anything. Shame on you! And then people wonder why some places charge deposits.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not a hotel, but a large house in a Barrio of the Dominican Republic converted to a hostel. It's one manager, speaks no english at all, it has almost no staff, and the "hotel", Lol, is being inside a high fenced enclosure staring at a ghetto outside. The toilets do not work, there were large bugs inside the room, their were no amenities, the room was on full blast for air conditioning when it was only in the 70's outside, no blankets only sheets, and even the hangers for clothes was rusty and used, they were just wire hangers and they looked like they were gotten from a garbage dump. The staff was disrespectful because they spoke in loud voices outside my ground floor room. There were alarm noises outside my room, but I did not know why they went off because there was no way for me to ask. It was disturbingly loud even though I was awake. I had to go outside to warm up. On the second night I moved out of this ghetto and went to a real hotel. Cheap Tickets was totally fooled into thinking this place was a hotel. The picture is misleading, the place is misleading, the neighborhood is dangerous and it is a literal danger for any traveler! I have never complained about a place before, but this was a real treat.
Stayed 1 night in Feb 2020
Response from Manuel on 5 Mar 2020
Dear Guest, We are sorry that we didn´t fullfil your expectations. You had a nice room on the 2nd floor, but you asked us to have a ground floor room. We told you that the only ground floor which is available we normally don´t offer our guests, as this room is not up to our standard. We showed you the room and you asked us to change. It is very strange to see such commentary like yours after telling you this. Regarding the dangerous neighbourhood, we have never expierienced any problems nor did our guests. You spoke with our waiter in the restaurant in english, and you spoke with our chef in english, so it is a little confusing for us to see such a negative comentary and saying that none of our staff speaks english. We have many americans visiting our place, and we never expierienced any problems. You didn´t mention any of the complains you described to our staff and we would have been happy to assist you. We would have showed you how to control the A/C - as all of our units are controlled with the remote control available in your room. There are no language barriers anymore. We have had guests from russia and japan and we could comunicate with a online translator with them. You expect a pack full of amenities when we do not offer any of this in our description and paying 25 USD a night? May we provide you also a free breakfast and dinner and a free shuttle to the airport next time? We are very sorry that we didn´t make it up to your expectations and we hope you have had a nice stay the rest of your holidays in the other place. And yes, we do not accept prostitutes in our place. If you did this commentary because we told you we wouldn´t accept the prostitute you wanted to bring in we are happy we did so and we would tell you the same again. Best regards, Manuel - Owner

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little house with clean and ample rooms. walking distance from the beach, and many local restaurants around. Very vibrant town, merengue and bachata playing everywhere, I felt safe walking by myself at their streets even at night
Stayed 1 night in Jan 2020
Response from Manuel on 6 Jan 2020
Thank you for your review. We appreciate your positive feedback and would be happy to welcome you soon again.

10/10 Excellent

Carl, Ireland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service at affordable prices. Great Karaoke and other events on the weekend, which locals attend to avoid the kind of people closer to the beach. TV includes a few HBO channels with good movies every once in a while in Spanish. Also some international channels. Nearby big supermarket with bus stop to the city. Spanish, English and German spoken. Nice little pool.
Stayed 14 nights in Oct 2019
Response from Manuel on 22 Oct 2019
Dear Carl, thank you for your nice words. We are glad you enjoyed your stay with us. We hope to welcome you soon again! Best regards, Manuel

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Manuel on 4 Nov 2019
Thanks for your review. Would have been good if you left a commentary so we understand better what to improve.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lights flickered through the night. No way to keep the shower as a shower and not a bath (even though it is only a shower) and no hot water. Thank goodness for locks as the guest next door bright home a prostitute.
Stayed 1 night in Nov 2018
Response from Manuel on 6 Dec 2018
Dear Guest, Thank you for your feedback. Yes, there have been several blackouts these days in Boca Chica, but our emergency plant provided energy 24h. I cannot understand the hot water issue, we have a brand new gas heater and we haven't been informed of any incidence. We are sorry to see that we didn't exceed your expectations, but we would be glad if you'd give us a chance again in near future. Best regards, Manuel

10/10 Excellent

Darryl, Ohio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and clean rooms. The staff is excellent. close to the airport, supermarket 2 blocks away. I will book again
Stayed 9 nights in May 2018
Response from Manuel on 20 Nov 2018
Hi Darryl, Thank you very much for you comment. It was a pleasure to have you in our hotel and we hope to welcome you soon again. Best regards, Manuel

8/10 Good

Peter, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gets noisy at night. Needs better WiFi. No pool.Excellent rates and staff.
Stayed 7 nights in Oct 2018
Response from Manuel on 14 Nov 2018
Hi Peter, thanks for your opinion!Hope to see you soon again!

8/10 Good

Ana, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at agua dulce twice already the rooms were clean the staff was very nice and responsive to our needs. It is very close to the airport every room had a ceiling fan and air conditioner at not extra cost
Stayed 1 night in Oct 2018
Response from Manuel on 18 Oct 2018
Dear Ana, Thank you for your comments. We are looking forward to welcoming you soon again. Best Regards, Agua Dulce

8/10 Good

Nigel, Woodland Park, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Practical for the airport
Stayed one night before leaving on an early flight home. Easy 15 minute drive back to the airport. Location is an easy walk to the Boca Chica area beach, bars and restaurants. The area (Boca Chica) can be noisy at night.
Stayed 1 night in Feb 2018
Response from Manuel on 15 Mar 2018
Hi Nigel, Thank you for your comments. We hope to have you back whenever you come back to Boca Chica!

8/10 Good

John, Regina, Saskatchewan

Liked: Cleanliness, room comfort
Clean and good security
Nice place to stay. The area does not look great but we were told by locals that it was safe in the daytime. There is a nice restaurant with great pizza nearby (Thomas Pizzaria). Getting into the hotel was a bit of a challenge. It took several times of ringing the buzzer before someone came to open the gate. When leaving we ran into the same problem because we left before 6 am and had to wake them up to lock the gate behind us. There were a few maintenance issues but I think the owners are quite good about repairs if they are aware of it based on the overall condition of the property. Overall, it was a pleasant stay. Be careful ordering a taxi! I asked for a rate to the airport and was quoted $40 USD. We only paid $35 from the airport all the way to the Colonial area in Santo Domingo so I told them to forget it. We ended up taking Uber which was great and cost us less than $10.
Stayed 2 nights in Jan 2018
Response from Manuel on 15 Mar 2018
Hi John, Thank you for your commentary. We are glad to see that you've had a nice stay. The door issue has been fixed so far :) Also we updated our internet facilities so it covers now the whole area. Hope to have you back whenever you come to the DR. Best regards, Manuel