Kid Friendly Hotels in Santa Maria

"When we arrived we were asked to pay again even though we had paid in advance. I had to prove that I had paid in advance. When the man gave us our key to the room he just told us what room number with no directions. We walked around the hotel looking for our room for 15 mins before going to ask where it was and even then he just pointed in a direction and left us to find it ourselves. The bathroom door handle was falling off, the bed was not made so we had to locate the sheets and pillows and make it ourselves. When we checked out there weee different people behind the counter who then tried to charge us again for the room. I again had to prove I had paid in full. We would not stay here again and wouldn’t recommend this hotel at all. We were glad it was just one night."

"The hotel was in perfect location by sea, stroll to shops and restaurants. Staff always happy, lovely hotel and very clean "

"Staff were professional and extremely helpful. Both at reception and the restaurants. The cleaners unfortunately spoke Portuguese, so put my requests in at the front desk. Excellent choice at breakfast. Buffet in the evenings also had a great choice. As soon as food ran out, it was quickly replaced, both breakfast and dinner. On 2 occasions, the lifts stopped working, but was quickly fixed. Great location, 3 mins to the beach and 15 mins walk into town. Decaf coffee in rooms, but ask and regular coffee is provided. Lovely hotel, slept very well. Had a really relaxing holiday. Would stay again at the Hilton. "

"Lots of positives. The hotel was spotlessly clean. Our bedroom recieved a thorough clean each day and we received fresh towels each day. Lots of food choices including a buffet and several a la carte. We were here 1 week amd had no problems booking a different restaurant each night by going to the booking service at 1030 in the odyssey bar ( next to the piano). Food was excellent. Hotel has several pools and direct access to the beach. No problems getting a sunbed. No mosquitos but bring your spray just in case."