Hotel di Santa Lucia

"Until now, I had not written a review of a hotel, and felt this time was important to do. Cleanliness is very important to me and my husband, and our room was immaculate. The owner was extremely kind, and went out of his way to help. We had made reservations at the last minute, after having a negative experience with a vacation rental. It was such a relief, walking into Hotel Seranata, and be greeted with such positive energy."

"We had such a wonderful stay at Luz en Yucatán. The staff was amazing, the location was phenomenal, the breakfast was delicious every morning and the room was very comfortable. I will definitely stay here again when visiting Merida. I highly recommend!"

"The staff and property were excellent! The location in the city center was great for restaurants and activities. Will stay here next visit!"

"The staff is excellent very friendly, Kevin the cook, Adriana, Daniela and Gino the manager, they are very attentive they make us feel like family and the rest of employees, I greatly recommend it. Roger and wife"

"All good 👍"

"Conveniently located, clean rooms with air conditioned, and friendly staff."

"Gracias"

"El cuarto me pareció un poco reducido pero acogedor"

"Excellent location, pool was well maintained, on site restaurant has good food, room was clean and A/C worked well"

"Servicio bien, precio bien, atención bien, resolver tema de estacionamiento y mejora en mls techos de las habitaciones, sin embargo, el hotel lo recomiendo."

"Pésimo servicio, cuartos sucio y sábanas rotas. Sin reformar "

"Sería de gran ayuda que tuvieran servicio más amplio de restaurante. "

"El personal muy amable y en general el hotel todo muy bien, sí volvería "

"Ya fue nuestra 2da vez en este Hotel y la verdad que siempre nos tratan bien! Muy comodo y cerca de todo lo mejor de merida"

"Great location, nice rooms"

"Muy bueno todo"

"Location,location location! Its a great little hotel in the middle of everything. Restaurants, shops,coffee. You can walk everywhere. The one thing we did not like at all is the parking(if you don’t need a car great, but we needed one) You have to walk about 2 blocks to the parking area. No one will bring your car. You have to call the front desk ask them to open the parking lot wait there until someone comes and opens it. As a guest it’s too much of a hassle especially on tired days of walking...

"La relación precio calidad no está acorde"

"Super bien ubicado. La alberca está chica en comparación con las fotos. La limpieza sin problema, el único inconveniente es que tenían poco personal y en ocasiones no alcanzan a arreglar la habitación durante la estancia. No pedí el desayuno."

"No hot water dirty!"