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Reviews of Ibis Santa Cruz DE LA Sierra

3 out of 5
Ibis Santa Cruz DE LA Sierra
AVENIDA CRISTOBAL DE MENDOZA, Santa Cruz

Reviews

9.8

Exceptional

Rating 10 - Excellent. 23 out of 26 reviews" "
Rating 8 - Good. 2 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

A J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Vitaly

Stayed 1 night in Jan 2024
Response from Andrea Oña Panozo on 11 Jan 2024
Estimada Vitaly:Gracias por su puntuación, es muy satisfactoria para nosotros, esperamos su proxima estadía para continuar con los esfuerzos para brindarle un excelente servicio.Atte.Ibis Guest Service Team

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Emilio Alonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Andrea Oña Panozo on 12 Oct 2023
Estimado Emilio:Muchas gracias por su puntuación positiva, siempre es bueno recibirla, lo esperamos nuevamente.Atte.Ibis Guest Service Team

10/10 Excellent

Carlos

Stayed 1 night in Oct 2023
Response from Andrea Oña Panozo on 1 Nov 2023
Estimado Sr. Carlos:Muchas gracias por su puntuación, seguiremos esforzandonos por brindarle el mejor servicio.Esperamos recibirlo muy pronto nuevamente.Atte.Ibis Guest Service Team

8/10 Good

Ricardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente lugar para alojarse
Fue una estadia comoda y muy bien ubicada para todo lo planeado en este viaje, buena atencion y buenas instalaciones lo recomiendo para un viaje de negocios
Stayed 4 nights in Sep 2023
Response from Andrea Oña Panozo on 5 Oct 2023
Estimado Sr. Ricardo:Muchas gracias por sus comentarios, los cuales nos animan a continuar trabajando para brindarle un excelente servicio, esperamos poder recibirlo nuevamente muy pronto.

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Andrea Oña Panozo on 4 Oct 2023
Gracias por tu puntuación! Esperamos recibirte nuevamente muy pronto!Atte. Ibis Guest Service Team

10/10 Excellent

Jaqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Andrea Oña Panozo on 4 Oct 2023
Gracias por tu puntuación! Esperamos recibirte nuevamente muy pronto!Atte. Ibis Guest Service Team

10/10 Excellent

Tyler

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room
Stayed 1 night in Aug 2023
Response from Andrea Oña Panozo on 18 Aug 2023
Dear Mr. Tyler:We very much appreciate your comments regarding your stay at the ibis Santa Cruz de la Sierra. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and Clean hotel
Very clean, but simple and basic accommodation. Staff are friendly and the food they serve is pretty good, but they charge extra for breakfast and bottled water. Clean, economical, yet stylish place to stay for business or pleasure. There're couple restaurants very near by and a farmacia where bottled water can be purchased. It costs more at the hotel.
Stayed 3 nights in Jun 2023
Response from Team Ibis on 26 Jun 2023
Querida Angela!Estamos contentos que se hubiera sentido comoda en nuestro hotel y asi poder vivir la Experiencia Ibis!La esperamos en una proxima oportunidad

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel with very friendly staff. The staff is superb Very nice neighborhood!!!nice shopping and great restaurants !
Stayed 4 nights in Mar 2023
Response from Miguel Mendoza on 28 Mar 2023
Mr. Francisco we appreciate your comment, all what we do it's in order to you have a pleasant stay.

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Mar 2023
Response from Miguel Mendoza on 18 Mar 2023
We appreciate your comment, we are proud to have you in our facility

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building
Stayed 2 nights in Feb 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien el hotel, muy bien ubicado. Las habitaciones muy bien El personal excepcional, personas muy agradables
Stayed 2 nights in Jan 2024
Response from Andrea Oña Panozo on 11 Jan 2024
Estimado Sr. Francisco:Muchas gracias por sus comentarios, nos elegra mucho saber que tuvo una estadía placentera, seguiremos esforzandonos por brindarle lo mejor de nosotros, esperamos recibirlo nuevamente muy pronto.Atte.Ibis Guest Service Team

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern, clean and comfortable. Check in was easy and fast. Don't know how to use the TV, but everything else is fine
Stayed 1 night in Dec 2023
Response from Andrea Oña Panozo on 26 Dec 2023
Dear Sandra:We very much appreciate your comments regarding your stay.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, we will work to improve about the tv use, thank you again.Atte.Ibis Guest Service Team

4/10 Poor

Eddy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Andrea Oña Panozo on 8 Nov 2023
Estimado Sr. Eddy:En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para brindarle un mejor servicio.Reciba un cordial saludo.Atte.Ibis Guest Service

10/10 Excellent

Betania

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Muy bueno todo. El hotel es NUEVO. Todo funcionando perfectamente.
Stayed 4 nights in Sep 2023
Response from Andrea Oña Panozo on 5 Oct 2023
Estimada Sra. Betania:Muchas gracias por sus comentarios positivos, nos alientan a continuar dando todo nuestro esfuerzo para cumplir con sus expectativas, lo esperamos nuevamente.

10/10 Excellent

Juan Jose

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Andrea Oña Panozo on 6 Sept 2023
Dear Mr. Juan Jose:Thank you for your comments, we are really glad you enjoy our service and location, we hope tou receive you again soon.

10/10 Excellent

EDWIN ARIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del lobby y el señor del bar muy amables, serviciales q lo hacen sentir como en casa. Los felicito
Stayed 1 night in Aug 2023
Response from Andrea Oña Panozo on 18 Aug 2023
Estimado Sr. Edwin:Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santa Cruz de la Sierra. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Reciba un cordial saludo.

10/10 Excellent

Johan

Stayed 1 night in Jul 2023
Response from Andrea Oña Panozo on 18 Aug 2023
Dear Mr. Johan:We very much appreciate your comments regarding your stay at the ibis Santa Cruz de la Sierra. It is always a pleasure to receive positive feedback, we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Excellent

Amaro

Stayed 1 night in Jun 2023
Response from Christian on 28 Jun 2023
Estimado Amaro,Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santa Cruz de la Sierra. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.

10/10 Excellent

Amaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boas instalaçoes, funcionários educados.
Stayed 3 nights in Jun 2023
Response from Yolanda on 24 Jun 2023
Gracias por la preferencia y vivir la Experencia ibis Sr Amaro!!!! fue un placer atenderlo lo esperamos para una proxima oportunidad,

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel novo, quarto maior q a maioria dos Ibis, garagem sem pagamento adicional, café da manhã muito bem servido, melhor q a maioria doa Ibis e atendimento cordial com água aromatizada para os clientes na recepção.
Stayed 3 nights in Apr 2023
Response from Yolanda on 15 Apr 2023
Muchas Gracias Sr Marcelo, para nosotros es un gusto poder atenderlos y siempre seran bien recibidos en Ibis Hotel

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2023
Response from Miguel Mendoza on 15 Mar 2023
Estamos orgullosos de que su estancia fuera cómoda y placentera