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Reviews of Hotel LP Equipetrol

3.5 out of 5
Hotel LP Equipetrol
Dr Victor Pinto, Equipetrol, esquina Marcelo Terceros Banzer, Santa Cruz

Reviews

8.2

Very good

Rating 10 - Excellent. 67 out of 183 reviews" "
Rating 8 - Good. 81 out of 183 reviews" "
Rating 6 - Okay. 19 out of 183 reviews" "
Rating 4 - Poor. 3 out of 183 reviews" "
Rating 2 - Terrible. 13 out of 183 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Csilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, the room was tidy and well equipped. Minibar is priced well.
Stayed 1 night in Mar 2024

6/10 Okay

MILTON

Liked: Staff & service
Disliked: Amenities
It was ok. Bathroom very small. No coffee in room and no iron
Stayed 2 nights in Mar 2024

8/10 Good

Julio J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was given an upgrade.
Stayed 1 night in Nov 2023
Response from LP Hoteles on 4 Jan 2024
Claudio: Thank you very much for your feedback, we are very happy that your stay at LP Hoteles was as expected! Greetings.

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was fine! Clear stay.
Stayed 1 night in Nov 2023
Response from LP Hoteles on 4 Jan 2024
Thank you very much for your feedback, we are very happy that your stay at LP Hoteles was as expected! Greetings.

8/10 Good

maria patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from LP Hoteles on 4 Jan 2024
Maria: Nos alegra mucho saber que su experiencia en LP Hoteles fue de su agrado! - Agradecemos mucho su comentario Saludos, Rosa Rojas. LP Hoteles

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from LP Hoteles on 4 Jan 2024
Anonymous: Nos alegra mucho saber que su experiencia en LP Hoteles fue de su agrado! - Agradecemos mucho su comentario Saludos, Rosa Rojas. LP Hoteles

2/10 Terrible

William

Stayed 1 night in Oct 2023
Response from LP Hoteles on 4 Jan 2024
William : Agradecemos mucho su comentario, haremos seguimiento a su estadía, estaremos reportando los inconvenientes a nuestra Gerencia para que pueda tomar medidas correctivas. Saludos, Rosa Rojas LP Hoteles

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2023

10/10 Excellent

Juan C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

EDGAR

Stayed 1 night in Oct 2023
Response from LP Hoteles on 4 Jan 2024
Edgar: Nos alegra mucho saber que su experiencia en LP Hoteles fue de su agrado! - Agradecemos mucho su comentario Saludos, Rosa Rojas. LP Hoteles

10/10 Excellent

Jeferson

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good expereience.
Stayed 1 night in Sep 2023
Response from Claudia Terrazas - LP Hoteles on 22 Sept 2023
Jeferson: - Thank you so much for the comment! We are happy to know everything was as you expectedRegards!

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I believe it is a slump dunk for price and location,
Stayed 3 nights in Sep 2023
Response from Claudia Terrazas - LP Hoteles on 22 Sept 2023
Sergio:- Thank you so much for the comment!Regards,

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion, buen desayuno y buena atencion. check is rapido y sin complicaciones. Despues de hacer check in olvidamos en caja fuerte un articulo de valor y no abrireron cajaa fuerte hasta que volvimos excelente gracias

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Money was stolen from my backpack, after reporting to the hotel, nothing done. The incident was reported to the hotel management later by email/message. The hotel did not care, they indicated a safe was located in the room. Is not really about the money ($80) it is about how they treat guests.

4/10 Poor

Javier

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The price is elevatend in comparison to the offer of nearby hotels. Breakfast is too simple, the rooms aren't cozy, the stuff is just ok.
Stayed 1 night in Sep 2022

10/10 Excellent

Fernando

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Shrikant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Very helpful staff, Let us check in early. The room was a great size and very clean. Great value for money!
Stayed 1 night in Dec 2021

10/10 Excellent

Victoria

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Eduardo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, spacious rooms. Breakfast coffee could be better than instant coffee.
Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I want my money back I didn’t book this
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
I honesty think that they need to change the beds, my doughter and I had bad beds, and as we are in pandemic so we did can not had dinner in the hotel, so we need to buy from out of it in a delivery service
Stayed 3 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, everything that you need is there, no luxus but very much ok.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was excellent for the amenities provided. It was a very central location and I felt that it was very safe which is important for a woman traveling alone. I have mainly stayed at Lowe’s to Hebel’s which of course is a beautiful hotel but I had no need for a swimming pool or restaurant facilities on this visit
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Podrían mejorar el desayuno. La atención es buena, y las habitaciones cómodas y limpias.
Stayed 2 nights in Aug 2019

10/10 Excellent

AMG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional. Very nice place overall
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff 100%, the place is clean and the location is ideal! The only bad thing for me was the bed that it felt like a rock!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Claudia Terrazas - LP Hoteles on 27 Jun 2019
Muchas gracias por su feedback!

8/10 Good

Sean, Arizona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. I enjoyed it very much. Air conditioned helpful staff
Stayed 2 nights in May 2019
Response from Claudia Terrazas - LP Hoteles on 4 Jun 2019
Dear Sean: - Thank you so much for the feedback! Kind Regards,

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
.I like location and price. Staff were helpful . The hotel was clean.
Stayed 5 nights in May 2019
Response from Claudia Terrazas - LP Hoteles on 4 Jun 2019
Dear Guest: - Thank you so much for the feedback! Kind Regards

8/10 Good

geoffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10
There's not a lot of amenities for the price but the location and overall service makes up for it. Wish there was a pool though.
Stayed 2 nights in May 2019
Response from Claudia Terrazas - LP Hoteles on 11 May 2019
Dear Geoffry: - Thank you so much for the feedback! Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Claudia Terrazas - LP Hoteles on 8 May 2019
Dear Guest: - Thank you for the ranking! Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good. Everything perfect. Good service and clean
Stayed 1 night in Apr 2019
Response from Claudia Terrazas - LP Hoteles on 8 May 2019
Dear Guest: - Thank you so much for the feedback! - We are very glad to know that your experience at LP Equipetrol was as you expected. Kind Regards,

10/10 Excellent

Verified traveller

Stayed 12 nights in Mar 2019
Response from Claudia Terrazas on 30 Apr 2019
Muchas gracias por su comentario!

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019
Response from Claudia Terrazas on 30 Apr 2019
Muchas gracias por su comentario!

2/10 Terrible

markleonard99@h, Sonora California USA

Disliked: Cleanliness, staff & service
I made a mistake with this hotel in Santa Cruz. I caught my mistake within minutes as I thought this hotel was in Santa Cruz California in the US. This hotel would not refund my money!
Stayed 1 night in Oct 2018

8/10 Good

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaned and confortable hotel. Good customer service.
Stayed 1 night in Aug 2018
Response from Claudia Terrazas - LP Hoteles on 29 Aug 2018
Dear Norma: - Thank you so much for the feedback! - We are glad that your experience in our Hotel LP Equipetrol has been as you expected. Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, close to Shopping Mall
The hotel offers the necessary conditions to be comfortable for people not demanding. There is no air conditioning in the hallways and in the room should be turned on every time you enter. That's not good, because the city is very hot. The hotel only offers the breakfast service, which is not very good, but acceptable. For lunch or dinner it is necessary to go to a nearby restaurant. Room service is not good. I called a couple of times and someone never came to help me. The hotel does not have any amenitie.
Stayed 3 nights in Oct 2017

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will be satisfied
Nice new hotel. Good ac system , this days temperature is very hot in Santa Cruz , overall simple , clean , budget friendly hotel. Excellent location
Stayed 1 night in Aug 2017

8/10 Good

Neel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay just far from the plaza
This hotel states to be 1.7km away from the city plaza but actually the hotel is 3-4km and a taxi is the only way to get there. In general the hotel is clean and in decent condition. Good stay for the price paid.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

s, canada

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant 3 night stay
Beds were very hard, yet we all still slept well. Amenities vary by room, ours was basic without hairdryer or tissues, a friend's upgrade had both, another friends jr. suite also had mini shampoo bottles vs dispensers.
Response from Claudia Terrazas on 23 Dec 2016
Dear Guest: - Thank you for the comment - As you mention, our amenities vary according the type of room Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good relation porice offer
good room medium breadfast clean the elevator dont works ok
Response from Claudia Terrazas on 10 Oct 2016
Dear Daniel: - Thank you for your feddback - We have fix the problem with the elevator, we are sorry that was a problem during your staying with us - Once again, thank you for the oportunity to correct any error in our service Kind Regards, Claudia Terrazas Project Manager LP Hoteles