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Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.4/5 Excellent
867 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationSandakan Harbour Mall2 min walk
Popular LocationSaint Michael's and All Angels Church14 min walk
Popular LocationAgnes Keith House15 min walk
AirportSandakan (SDK)25 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, View (Sunrise View)

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, View (Sunrise View)
  • Deluxe Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed, View (Sunset View)

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, View (Sunset View)
  • Deluxe Room, 2 Queen Beds, View

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Room, 2 Queen Beds, View
  • Premium Room, 1 King Bed, Sea View

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sea view
    • Sleeps 3
    More detailsPremium Room, 1 King Bed, Sea View
  • Premium Room, 2 Queen Beds, Sea View

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sea view
    • Sleeps 3
    More detailsPremium Room, 2 Queen Beds, Sea View
  • Junior Suite, 1 Bedroom, Sea View

    Room amenities

    • 42 sq m
    • Sea view
    • Sleeps 3
    More detailsJunior Suite, 1 Bedroom, Sea View
  • Premium Suite, 1 Bedroom, Sea View

    Room amenities

    • 42 sq m
    • Sea view
    • Sleeps 3
    More detailsPremium Suite, 1 Bedroom, Sea View
  • Suite, 1 Bedroom (Ambassador Suite)

    Room amenities

    • 58 sq m
    • Sea view
    • Sleeps 3
    More detailsSuite, 1 Bedroom (Ambassador Suite)
  • Presidential Suite, 2 Bedrooms

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsPresidential Suite, 2 Bedrooms

About this area

Sandakan

Located in Sandakan, Four Points by Sheraton Sandakan is connected to a shopping centre. Saint Michael's and All Angels Church and Agnes Keith House are local landmarks, and the area's natural beauty can be seen at Bukit Buli Sim Sim and Sandakan Rainforest Park. Our guests appreciate the hotel's central location.

Visit our Sandakan travel guide
Map
Popular Location

What's nearby

  • Sandakan Harbour Mall - 2 min walk
  • Bukit Buli Sim Sim - 13 min walk
  • Saint Michael's and All Angels Church - 14 min walk
  • Agnes Keith House - 15 min walk
  • Puu Jih Shih Temple - 14 min drive

Getting around

  • Sandakan (SDK) - 25 min drive

Restaurants

  • Where to eat
  • The Eatery – Poolside restaurant offering local and international cuisine. Serves breakfast, lunch and dinner. Reservations required. Kids' menu available.
  • Wrapped Cafe – Ocean-view delicatessen.
  • The Lobby Lounge – Ocean-view café with a bar.
  • The Best Brew – Ocean-view restaurant with a bar.

About this property

Four Points by Sheraton Sandakan

Central hotel connected to a shopping centre in Sandakan with 2 restaurants
This hotel features 2 restaurants, an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 299 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, fridges and minibars.
Four Points by Sheraton Sandakan offers 299 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 3 per day
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 54 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Concerts/live shows
  • Evening entertainment
  • Outdoor pool
  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (180 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Guests are required to present a passport or identification card during check-in for registration purposes.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 150.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressMastercardVisa

Important information

Fees

This property requires a mandatory tourism tax of MYR 10 per room, per night to be paid at check-out for all foreign guests. This tax is not applicable for Malaysian and permanent residents residing in Malaysia.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 54 per person (approximately)
  • Airport shuttle fee: MYR 27 per person (one way)
  • Self-parking fee: MYR 3 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton Sandakan and receive a full refund?
Yes, Four Points by Sheraton Sandakan offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Sandakan cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for MYR 3 per day.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon. Late checkout is available for a fee.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 27 per person applies.
Where is this hotel located?
Located in the heart of Sandakan, this hotel is within a 15-minute walk of Sandakan Harbour Mall, Bukit Buli Sim Sim and Saint Michael's and All Angels Church. Agnes Keith House is 0.8 mi (1.2 km) away.

Guest reviews

Overall score and ratings for Four Points by Sheraton Sandakan

4.4
Excellent
5 - Excellent
446
4 - Good
355
3 - Okay
49
2 - Mediocre
11
1 - Poor
6
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel

Good position close to the sea front restaurants and shopping mall. Room was roomy clean with coffee/ tea and water provided daily. Free toiletries. Swimming pool was clean with sun beds and towels. Breakfast had a good selection both Asian and European.

Stayed 2 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    3/5

    • Liked: Property conditions & facilities

    The location is great, the view from our room was amazing. The pool in the 13th floor was a great place for relaxing. Breakfast is good. But .... The room did not look very clean, no soap in the bathroom, no extra toilet paper, HK did not add it in the morning, the person who was supposed to give the pool towels out was not there, the rim of the pool is black, the same with the rim of the sink in our room. The staff of the reception was very nice and helpful.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great staff. Good location with great views. Nice bar and pool area.

    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great location, clean rooms and adequate amenities.

    Stayed 3 nights in Feb 2020