"We had the single queen with the jacuzzi bathtub in it so it was a double room.
Lots of space, wood cabin feel, clean, kitchenette. LOVED this hotel! Cross Lake is a touristy town near other touristy towns. We found kayak rentals in Cross Lake and bike rentals in Nisswa and had a wonderful stay here.
There’s a cafe and gift shop right next door."
"Staff not on site. Bedsheets and pillowcases hadn't been cleaned. Multiple complaints from other customers. Doors didn't lock. No cold water. Next time would pay $100 more to stay an Wyndham. Weird experience.... wouldn't recommend."
"On a hot day, late check-in, no air conditioning, instead the baseboard heat was on. Turned the thermostat off but it stayed warm until morning. Very poorly lit premises and hallway/entrance and it stunk like musty smoke. Nothing on the website(s) indicated you have to go a half a block away to check in to get the key, and it would have been very difficult to find that place in the dark had we not randomly run into another guest. There was barely enough shampoo there to wash your hands, and no hot water early in the morning. Not a good way to welcome your guests! After reading other similar reviews one can see for the most part these things are not being addressed! Next time we pass this way we won’t stay here! What a dingy, creepy place!"
"The positive: They mow the lawns and have irrigation to keep the landscape looking good. Yes, that is the only positive.
The negatives: The room smelled like musty wet carpet. The carpet was so disgusting it made you want to keep your shoes on. If you lock your key in the room you better do it during office hours, or you will sleeping in your truck for the night. No emergency # on the door. I wanted to check out before 8am, apparently you can’t. No key drop, or other way to checkout before a human arrives.
On site restaurant: I had the smothered chicken, one breast was ok, the other tasted like I was chewing on a raw breast, it was impossible to chew it was so rubbery. The bartender eventually asked how everything was, after I was sitting there finished for 10 minutes (I sat at the bar). I told him about the breast and he stated “really, it’s usually one of the best on the menu” ,rung up my ticket and handed it to me. The actual server who took my order apparently dislikes his job, had no personality and never came back to see how the meal was.
Onto the worse of the worse, the boat ramp, if you want to call it that, was without exaggeration at a 45 degree angle once your trailer hit the water. I was told they just fixed it!! Never have I experienced this, nor would I have used it if they would have let me know prior to backing in. I seriously think it tweaked my trailer. There is so much more and more details that could be provided, but only 1500 characters are allowed."
"Perfect for a getaway with friends, or family, 3 bedrooms each with a bathroom was a bonus! Pluming was excellent.
Great view.
Easy access. Property was very well maintained.
I would rent again."
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