19 Avenida, 7 y 7A Calle, N.O., Colonia Moderna, San Pedro Sula
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 25 out of 54 reviews" "
10 - Excellent
25
Rating 8 - Good. 17 out of 54 reviews" "
8 - Good
17
Rating 6 - Okay. 6 out of 54 reviews" "
6 - Okay
6
Rating 4 - Poor. 5 out of 54 reviews" "
4 - Poor
5
Rating 2 - Terrible. 1 out of 54 reviews" "
2 - Terrible
1
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Christina
Travelled with family
6 Apr 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was friendly and check-in was easy. The room appeared clean, until when clearing off the sheets to the bed feces and blood were found on the sheets. The bed had been made with dirty sheets from the previous guests. The walls were very thin and you could hear everything being said in the rooms next door and the hallway.
Very clean and staff were excellent and all around convenience of all emenities , dining was excellent and the menu had a wide selection of choices .
Verified traveller
Stayed 1 night in Jun 2023
8/10 Good
Heli
Travelled with partner
1 Jul 2023
Liked: Cleanliness, staff & service
Breakfast was delicious with wonderful options offered every day. Restaurant staff were very helpful. The staff at reception had some mishaps with registering us but they attempted to resolve the issues quickly. The room was very clean, perfectly acceptable.
Location was very good. It wasn't far from the taxi stand near the bus stop and it was easy for our guide to pick us up in the morning for a tour in Copan.
There was a party, with huge booming bass music and screaming, that literally went on all night. I was there on a Saturday night and didn't get to sleep until it ended at about 5 a.m. I asked the night clerk about it (special event? Saturday night?) and he said it happened virtually every night.
Out of fairness, everything else about the hotel was fine
I arranged with the hotel for someone to pick us up at the airport. No one showed up. I called the hotel and they sent someone out which was an hour after our plane arrived. Upon arrival, the hotel did not tell us that everything around was closed so we went out to find a restaurant and realized on our own that everything was closed. The room was unpleasantly hot. We had to close the curtains to make it bearable. I would not recommend this hotel to my friends.
Le faltan cosas básicas necesarias cuando uno viaja por trabajo. Una tabla de aplanchar grande, un coffee maker, shampoo, más opciones de comida en el desayuno y silencio en las noches. Detrás del hotel hay una bar-restaurante con música fuerte a altas horas de la noche.
El precio en el hotel era menor al de la app :(, el aire acondicionado me pegaba directamente en la cabeza, quiza mejorar la ublicación de la cama o algo así.
Me encanto el hotel... Tranquilo y silencioso, excelente ubicación, el personal fue muy amable, la habitación muy limpia y ordenada, el desayuno buffet fue muy delicioso, así como los demás platillos del menú a la carta, precios accesibles; todo fue de mi agrado. Definitivamente regresaré.
Liz
Stayed 3 nights in Sep 2023
Response from . on 2 Oct 2023
Buenas tardes Estimada Liz,Estamos muy alegres que haya disfrutando su estancia en nuestras instalaciones.Las esperamos nuevamente.¡ Saludos!
Todo iba bien, hasta que llegó el momento del desayuno el día domingo. Cuando hice el checkin me dijeron que lo servían a las 6h00; dado que tenía que viajar temprano, no pude desayunar porque me dijo el chico de lobby que lo servían a las 06h30 y que era mi responsabilidad avisarles un día antes que iba a desayunar a esa hora y sino me hubiesen dado unos vouchers, creo que no es la manera de responder y algo más, Honduras es gran productor de café y premios internacionales, deberían de mejorar en ese aspecto.