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Reviews of Aparthotel La Cordillera

3 out of 5
Aparthotel La Cordillera
24 Ave 20 Calle Sur Oeste Colonia Trejo, San Pedro Sula, Cortes

Reviews

8.4

Very good

Rating 10 - Excellent. 89 out of 166 reviews" "
Rating 8 - Good. 44 out of 166 reviews" "
Rating 6 - Okay. 19 out of 166 reviews" "
Rating 4 - Poor. 5 out of 166 reviews" "
Rating 2 - Terrible. 9 out of 166 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in a calm and quiet environment, close to malls.
Stayed 1 night in Dec 2023
Response from Hugo Reyes on 3 Feb 2024
Muchas gracias estimado Daniel por su reseña, esperamos tenerla de regreso en nuestra propiedad pronto

10/10 Excellent

Carl

Stayed 1 night in Dec 2023
Response from Hugo Reyes on 3 Feb 2024
Muchas gracias estimado Carl por su reseña, esperamos tenerla de regreso en nuestra propiedad pronto

6/10 Okay

HiranAnibal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hugo Reyes on 3 Feb 2024
Muchas gracias estimado Anibal por su reseña, esperamos tenerla de regreso en nuestra propiedad pronto

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service
The service was great! Food was average. Does not have hot water in the mornings for shower. In the evening its just warm water. Needs new carpet
Stayed 2 nights in Oct 2023
Response from Hugo Reyes on 25 Oct 2023
Dear Steven, thank you for your review, we will take into account all the aspects you mention, we promise that we will work to improve

10/10 Excellent

Ivonne

Business traveller, Travelled with family
Stayed 1 night in Oct 2023
Response from Hugo Reyes on 25 Oct 2023
Gracias Ivonne por su preferencia, esperamos tenerla con nosotros de regreso pronto, un abrazo hospitalario

2/10 Terrible

Kevin

Stayed 1 night in Sep 2023
Response from Hugo on 26 Sept 2023
Buenos días Sr. Kevin. reciba un cordial saludo de parte de hoteles la cordillera, nos gustaría nos retroalimentara sobre su experiencia en nuestros hoteles, nuestra finalidad es brindarle un buen producto y un servicio de calidad

10/10 Excellent

Javier Danilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent ❤️ El personal muy amable y las habitaciones comodas y limpias
Stayed 2 nights in Sep 2023
Response from Hugo on 26 Sept 2023
Estimado huésped, gracias por su reciente visita a su propiedad, esperamos haya disfrutado de su estadía y esperamos tenerlo de regreso pronto, un abrazo.

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hugo on 26 Sept 2023
Estimado huésped, gracias por su reciente visita a su propiedad, esperamos haya disfrutado de su estadía y esperamos tenerlo de regreso pronto, un abrazo.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Hugo on 26 Sept 2023
Estimado huésped, gracias por su reciente visita a su propiedad, esperamos haya disfrutado de su estadía y esperamos tenerlo de regreso pronto, un abrazo.

10/10 Excellent

Theresa, Cape Coral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at this hotel. The restaurant food was excellent as were the whole staff and personnel. As for feeling safe, we couldn’t have felt safer than we did here. Room was comfortable and had everything we needed.
Stayed 5 nights in Jul 2023
Response from Hugo on 2 Sept 2023
Thank you Dear Theresa, we are pleased that you enjoyed your stay, we hope to see you again soon

4/10 Poor

Hector

Stayed 1 night in Jul 2023
Response from Hugo on 10 Jul 2023
Estimado Don Héctor, Lamentamos que su estadía en nuestro hotel no hay resultado gratificante, sus comentarios nos ayudan a mejorar y no tenga la menor duda que duplicaremos esfuerzo para que la experiencia de nuestros huéspedes sea la mejor.

8/10 Good

Mary

Stayed 2 nights in Jun 2023
Response from Hugo on 10 Jul 2023
Estimada Mary, Gracias por su reciente visita, esperamos haya disfrutado su estadía, si en algunas areas creé que podemos mejoras nos gustaría nos las gafa saber. un abrazo afectuoso

8/10 Good

Luis

Stayed 4 nights in May 2023
Response from Hugo on 26 Jun 2023
Estimado Sr. Luis, Gracias por su reciente visita, esperamos tenerle de regreso pronto en nuestra propiedad.

10/10 Excellent

Margarita

Stayed 1 night in Apr 2023
Response from Hugo on 26 Jun 2023
Muchas gracias Margarita por su visita nuestro hotel, esperamos haber llenado sus expectativas y esperamos tenerle de regreso pronto

10/10 Excellent

Jose

Stayed 1 night in Apr 2023
Response from Gracias on 2 May 2023
Gracias estimado Josi por preferirnos para su estadía en San Pedro Sula, esperamos tenerlo de regreso pronto

10/10 Excellent

Luis

Stayed 2 nights in Apr 2023
Response from Hugo Reyes on 26 Apr 2023
Muchas gracias por su visita Don Luis, esperamos su visita pronto

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there and it is like family!
Stayed 2 nights in Apr 2023
Response from Hugo Reyes on 26 Apr 2023
Thank you for your visit Miss Margarita, we hope you return soon

8/10 Good

LIZA

Stayed 4 nights in Apr 2023
Response from Hugo Reyes on 20 Apr 2023
Muchas Gracias Estimada Liza por sui reciente visita a nuestras instalaciones, si considera tenemos alguna área de mejor, estamos con con toda la disposición de mejorar.Un abrazo y gracias por su preferencia

10/10 Excellent

Suleyman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and kindness
Stayed 2 nights in Apr 2023
Response from Hugo Reyes on 18 Apr 2023
Estimado Huésped, Muchas gracias por su comentario, nos complace gratamente el haber llenado sus expectativas e hospedaje

8/10 Good

Carlos Villar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Hugo Reyes on 2 May 2023
Estimados Don Carlos, Esperamos sus estadía en mes de Abril Haya sido placentera, si considera tenemos areas de mejora le agradecería nos las haga saber. un abrazo

2/10 Terrible

Ian Hiram

Stayed 1 night in Apr 2023
Response from Hugo on 18 Apr 2023
Estimado huésped Ian Hiram, lamentamos su estadía no haya sido la que esperaba, usted nos podría comentar que cosas no fueron de su agrado, nos gustaría tener la oportunidad de poder servirle nuevamente

6/10 Okay

Aurelia

Business traveller
Liked: Cleanliness, staff & service
No lo recomiendo para viajes de trabajo.
Tuve una estadía larga y no fue cómoda porque me asignaron habitación en primer piso contiguo a calle y era muy escandoloso por los vehículos, adicional muy oscura, no se puede trabajar en computadora y una noche me encontré un alacrán en el baño.
Stayed 5 nights in Feb 2023
Response from Hugo on 18 Apr 2023
Estima Aurelia,Lamentamos mucho el incidente durante su estadía en nuestros hotel, le invitamos a visitarnos nuevamente, el hotel pone a disposición un up grade a una habitación superior a la que le asignaron en su ultima estadía

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Hugo Reyes on 18 Apr 2023
Muchas Gracias estimado Angel,Con complace gratamente haber llenado sus expectativas de hospedaje. saludos cordiales

10/10 Excellent

Williiam, Waynesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our top choice for lodging in San Pedro Sula. While convenient to most locations, it is off the busy thoroughfares. The staff are gracious and helpful, the rooms and campus clean, attractive quiet, and the breakfast excellent.
Stayed 3 nights in Jan 2023
Response from Hugo Reyes on 6 Mar 2023
Thank you fpr choosing our hotel, we hope to see you soon!

10/10 Excellent

Omar, Saint rose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Place is incredible and staff is amazing! HIGHLY RECOMMEND!!
Stayed 4 nights in Jan 2023
Response from Hugo Reyes on 6 Mar 2023
Thank you fpr choosing our hotel, we hope to see you soon!

10/10 Excellent

Williiam, Waynesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Hugo Reyes on 6 Mar 2023
Thank you fpr choosing our hotel, we hope to see you soon!

10/10 Excellent

Leyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and friendly staff

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nuestra llegada nos recibió un guardia muy amable y servicial, en recepción un chica eficiente y muy amable nos dio toda la información necesaria. la habitación muy limpia y acogedora. Un buen servicio!
Stayed 1 night in Sep 2022
Response from Hugo Reyes on 1 Nov 2022
Buenas tardes Reyna,Infinitas gracias por su comentario, esperamos tenerla con nosotros de nuevo pronto

10/10 Excellent

Carolyn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Good but no bartender on duty so no margaritas!
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Hugo

Stayed 1 night in Jun 2022

4/10 Poor

Irvin Leonel

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Staff & service
The park is not limited, and the existing one is uncomfortable, you have to move cars before leaving, and if you happen to be in the park or upstairs, it has no connection to the Hotel and you have to walk 60 meters down the street without lighting, but that is the guard has the gate open otherwise, you have to call the resection to have them open it, the rooms smell musty, the corridors and uncomfortable steps have many uneven changes between them and ramps that cause tripping, the elevator totally dirty in this time of COVID is unforgivable. I am very sorry to have brought an important foreigner on business there.
Stayed 1 night in Jun 2022

10/10 Excellent

Alfredo Segundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Rooms and beds , excellent view
Stayed 1 night in Jun 2022

10/10 Excellent

Erick

Stayed 4 nights in Mar 2022

10/10 Excellent

Hammerly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location , the trees around the property and very friendly staff
Stayed 1 night in May 2022

10/10 Excellent

Nicole

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Felix

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2022

10/10 Excellent

Camila

Stayed 1 night in Apr 2022
Response from Hugo on 5 May 2022
Muchas Gracias por su preferencia, esperamos tenerle con nosotros pronto!

10/10 Excellent

Gracia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, clean, customer service and food was great. I would definitely recommend this place to a friend.
Stayed 1 night in Nov 2021

10/10 Excellent

Julissa

Stayed 1 night in Oct 2021

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Sep 2021
Response from Hugo Reyes on 28 Sept 2021
DEAR MARY WE ARE GLAD YOU ENJOYED YOUR STAY WITH US, WE HOPE TO HAVE YOU BACK SOON

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel the staff was friendly and the room was clean and comfortable. The pool is beautiful and the food was delicious. I will be staying here again next time I’m in Honduras
Stayed 2 nights in Sep 2021
Response from Hugo Reyes on 14 Sept 2021
Dear Julie, We appreciate your good comments and we are very happy that your stay has been pleasant! We wait for you again, Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing atmosphere. The cleanliness wes excellent and the beds were comfortable
Stayed 1 night in Apr 2021
Response from Hugo Reyes on 15 Jun 2021
Dear Guest We are very happy that your stay has fulfilled your expectations. We will be happy to receive you again. Best regards.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel when I go to San Pedro Sula. They are very attentive and are like family!
Stayed 4 nights in Apr 2021
Response from Hugo Reyes on 15 Jun 2021
Dear Guest We are very happy that your stay has fulfilled your expectations. We will be happy to receive you again. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
When i checked in, they gave me a room that was not even clean . The hadn’t sanitize or clean because even the bed was not made . Very disappointing in the middle of a pandemic ! Staff was courteous though
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable suite. Big room and quiet. Great space
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of suite is great! Very comfortable be in there.
Stayed 3 nights in Feb 2021