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Reviews of Hotel La Casa de Don Tomas

3 out of 5
Hotel La Casa de Don Tomas
Calle Tocopilla Sitio 18, San Pedro de Atacama

Reviews

9.0

Wonderful

Rating 10 - Excellent. 134 out of 215 reviews" "
Rating 8 - Good. 63 out of 215 reviews" "
Rating 6 - Okay. 10 out of 215 reviews" "
Rating 4 - Poor. 6 out of 215 reviews" "
Rating 2 - Terrible. 2 out of 215 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nag-Bushan, Centennial

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful property just a 7 minute walk to the central street in San Pedro. Spacious rooms, parking facility, helpful staff, a good restaurant on the premises. 24 hour, free tea, coffee. Filtered water to fill your water bottles. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff, good restaurant.
Stayed 3 nights in Mar 2024

10/10 Excellent

Rumina

Stayed 4 nights in Jan 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Neil

Stayed 1 night in Dec 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really lovely, what made it even more amazing was the staff. They truly went above and beyond for me which I so appreciated. The breakfast was great and they always had coffee and tea during the day as well as a water refill station outside.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jonathan, Naperville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel a short walk from the main restaurant and shopping streets. Rooms are large, clean, and comfortable. The staff was very helpful with everything, I needed. Stayed here with my family, but would highly recommend for anyone visiting San Pedro.
Stayed 1 night in Oct 2023

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - amazing restaurant & simply a lovely vibe. Will be recommending it to friends.
Stayed 4 nights in Oct 2023

8/10 Good

charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. The quality and choice of both hot and cold dishes are excellent. Location is 8 mins walk to center of town and very convenient. However, the room has no ac and opening the windows would let in the noise from center of town (during weekends, there could be parties and loud music til 4am)
Stayed 4 nights in Sep 2023

8/10 Good

Pat

Stayed 6 nights in Sep 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, very clean despite the location in the desert, no dust inside the hotel. Staff willing to help in any way possible.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cindy, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible 3-night stay at this hotel. It is close to the main streets of SPA and within walking distance of all the restaurants nearby. The front desk was very helpful. Our initial room was too noisy (right by the entrance), and the front desk had no issues moving us to a quieter corner. The breakfast was amazing. You get to try various pastries and hot items that that hotel restaurant has to offer. We also enjoyed the fresh fruit and smoothies offered during breakfast. You can find complimentary water, coca tea, and coffee 24/7 at the lobby. Bring a water bottle to save the planet. We also had dinner at the hotel on our first night. The lamb chop was to die for! There is a pool, but we never got to use it. We were here during the winter season (early June), so by the time we were back from any day trips, the pool was too cold for us to swim in. Highly recommended!!
Stayed 3 nights in Jun 2023

8/10 Good

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful hotel with kind staff.
The staff at the hotel were absolutely lovely, and eager to help or give recommendations. I had to keep asking for blankets as, despite the heater in the room, the nights in winter in San Pedro de Atacama are freezing! I loved the fact they had a refillable water station, to avoid people buying plastic bottles - well done! And the free tea and coffee station all day in the common area was also a nice touch. It was less than 10 minutes walk into the Main Street (just take a torch if you’re walking back after sunset) and I felt perfectly safe walking it alone. The hotel recommended a few tour companies, so I could book some trips and also thoughtfully provide breakfast bags so that you don’t miss out if your tour leaves before 7am.
Stayed 4 nights in Jul 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience from top to bottom. The water filtration system the hotel has implemented is wonderful. The grounds are immaculate, the rooms are spacious, modern & clean. The staff is helpful and communication is not a problem. Would surely stay here again!
Stayed 3 nights in May 2023

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place, the facilities were safe and clean. It was calm and had beautiful views from my room. I didn't enjoy the breakfast as much as I would have love
Stayed 3 nights in Apr 2023

6/10 Okay

Rafael

Travelled with partner
No air conditioning Pool was dirty Tables weren’t set up for breakfast Grounds dusty Numbers of rooms not on buildings
Stayed 1 night in Feb 2023

10/10 Excellent

Sabita

Stayed 5 nights in Feb 2023

10/10 Excellent

Suganuma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide breakfast bags for early leaving. Their hospitality was so nice. Coffee and tasty fruits juice was available for 24 hours. Welcome Champaign was in the room. Benches in wide gardens were comfortable.
Stayed 2 nights in Jan 2023

6/10 Okay

RICHARD

Liked: Cleanliness, property conditions & facilities, room comfort
Overpriced clean hotel that has no basics
Overpriced clean hotel that’s lacking in main hotel services. For a 200.$ us room I would expect a tv and a light switch near the bed ! Breakfast is basic and although tje reception looks modern it has the counter that sells drinks in the Miele of tje checking area . This is called the bar . It’s hardly a hotel bar . No place to relax in reception lounge and breakfast is served in one room then the coffee is served in another and a third room for fruit fir brecfast . Do you have to visit 3 rooms to get you breakfast!! . Also. Tje hitel want payment in us $ if you want t to pay in local currency tje room rate is more about 20% more . This is not explained in hotels .com . Best avoid the overpriced hotel .
Stayed 1 night in Jan 2023

10/10 Excellent

Jinyu, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown San Pedro is quite busy day to night. The hotel provides you a quite place for a rest and you can enjoy their not over crowed restaurant. All staffs are very friendly and helpful. Amazing place.

10/10 Excellent

Jasmin, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property within 5-10 min walk from town. Spacious rooms with comfortable beds and pillows. Extremely friendly and helpful English speaking staff. Would have been helpful if they provided airport transportation considering how much we paid for the property, but nonetheless, we enjoyed our stay and would highly recommend this property to others.
Response from Franck on 28 Nov 2022
Thank you for your appreciation which drives us and encourages us to improve every day and we look forward to your return.

4/10 Poor

Ananthan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
$215 usd per night for no air conditioning. Absurd. Just avoid the atacam desert unless you're a backpacker
Stayed 2 nights in Nov 2022
Response from Franck on 16 Dec 2022
Dear, it is true that our small community San Pedro de Atacama is located in an arid region very similar to a desert forming a small oasis. For this reason our community became aware of protecting natural resources and conserving and protecting the wonders of this land and making them known to our beloved guests: Valley of the Moon, the Tatio Geysers, altiplanic lagoons ... and wonderful astronomical tour...In the same line of protection to our ecosystem, our hotel does not depend on any communal service since it has a sophisticated system of self-sufficiency: We use water from our own wells that is purified through an environmentally friendly process: Water of human consumption passes through a double process of Osmosis and the treatment of gray water (showers, bidet...) In a recycling and purification process to be reused in the irrigation of our plants: not a drop of water is lost. The electrical energy of our hotel is supplied by two generator engines that run alternately 24 hours a day, supplemented by a field of solar panels. Although our region is approaching a desert, temperatures in summer are between 25 to 30 degrees with a maximum of 35 degrees only at nap time (14hs to 17hs) that with fans are bearable since air conditioners are excessively consumers of electrical energy.With the aim that our guests enjoy a familiar and country environment, we do not even have televisions and LED screens, although our Wi-Fi / Internet network is excellent throughout the complex.

8/10 Good

Tito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Excellent stay. Service is superb. Restaurant ia very good. An 8 mins walk from the town; away from all the noise and traffic. Very happy with oir atay. Highly recommend it!
Stayed 1 night in Oct 2022
Response from Franck on 17 Nov 2022
Thank you for your apreciación, hope will be back to us soon

10/10 Excellent

Angela M

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything!!!
Stayed 3 nights in Oct 2022
Response from Franck on 18 Nov 2022
Thank you for your appreciation, we hope to have you back soon in our facilities again, until next time.

10/10 Excellent

Doua

Amazing staff, and property! Loved it and would go again
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel near town
The service was great. The breakfast was complete. The beds were comfortable. The room is a bit small. There is a pool and los ta of chaise lounges. Only a 10 minute walk to town
Stayed 4 nights in Feb 2020
Response from Cariblue beach and jungle resort on 18 Apr 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carnaval Atacama
Ótimo ponto de apoio para explorar a região do Atacama. Bom custo benefício. Recomendamos o hotel. Pontos positivos: Limpeza, estrutura e atendimento. Pontos de atenção: Um pouco distante do centro, cerca de 8min caminhando. Ponto fraco: Não tem ar condicionado, Tv e frigobar, apesar de terem feito pouca falta, são pontos que talvez incomode alguns hospedes.
Stayed 3 nights in Feb 2020

8/10 Good

BNg, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staffs are very helpful and informative. The hotel is located not far from main street which all tour companies and restaurants are located. Highly recommend !
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Cariblue beach and jungle resort on 18 Apr 2022
Thank you very much for your comments! We are very happy to know that you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staff was extremely helpful and the proporty was clean. close to a lot of bars and restaurants. Amenities can be improved - there was no coffee before 7:45 AM.
Stayed 4 nights in Nov 2019

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perle à San Pedro d'Atacama
Hôtel exceptionnel ! Qualité du service impeccable. Personnel toujours prêt à aider. Un grand merci aux serveurs du resto !! La présentation des assiettes et la qualité de la bouffe est surprenante!!! à la réception WOW quel service hors-pair !! Bref, un must à San Pedro de Atacama
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Jennifer, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a pleasure to stay at this hotel. It was superb, for each of my 9 day stay! I particularly liked the on-site restaurant that offered a large and delicious menu in the evening. The hotel staff and restaurant waiters were fabulous.
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Nice and clean hotel, close to the city centre. Food could be better but we weren’t impressed with food in Chile full stop. It takes a while to get a hot water in the shower. One night it didn’t get hot at all but again not sure if that’s not the same everywhere. We got chocolates and bottle of fizz for our wedding anniversary which was nice. Staff were very helpful and arranged our transfers to the airport.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great location. Quite modern. Excellent breakfast or a bagged breakfast if you had to leave before 7AM
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice staffs,good location, clean, stylish hotel,
Stayed 3 nights in Feb 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodation in San Pedro!
The staff were super friendly, the breakfast buffet was delicious, and the room was amazing.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice location, but needs air conditioning in rooms.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 6 nights in Dec 2018

8/10 Good

Ken

Nice place, a short walk from the centre of San Pedro Atacama. Staff were really friendly. Hotel nice and clean. Only slight gripe was that the room was quite small, not helped by the huge bed, leaving little room to open suitcases etc and still walk around the room freely. There are bigger rooms available.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Too far from main street
On the first night, the hotel provided free champagne and chocolate candies. Every day they replenish the complimentary water bottles.There is complimentary tea, water and coffee in the lobby 24x7. The staff cleans the rooms thoroughly, sometimes taking up to an hour each room. For the price we pay, I expected plush towels but the towels they provided had seen better days; they were rough. The location is not very convenient; it's a .4 to .5 mile walk to the touristy part of the town where restaurants and shops abound. This is not long distance in nice weather but it's a long walk in the heat. If you want to eat at their on-site restaurant, you have to sign up early. Once we decided at last minute to eat there and went to the front desk. They said the sign-up sheet had been taken away. There was a full sign at the entrance. This was 5PM. Two hours later when I went to the lobby to get water, I saw the full sign still up but only a table occupied. Breakfast was a small selection due to the small size of the dining room but it was adequate for our needs. There is no TV in the room; guests around here opted to sit outside in the shade reading or chatting. Some would go swimming in the outdoor pool too.
Stayed 3 nights in Nov 2018