Best Luxury Hotels in San Miguel de Abona

"There were a collection of things that made our stay less than disappointing. Number 1: There was an extremely drunk guest who harassed our group several nights in a row, even threatening to throw a table at us. Miguel, the hotel manager, told us after we complained that there was nothing he could do until the guest physically assaulted us and is witnessed by a member of staff. Very odd and we felt totally unsafe walking around incase we came across this aggressive guest. Other reasons include: the hotel claims 7 swimming pools, but 4 are maybe 2 inches deep, and only 1 pool is heated so the other 6 are unusable. Staff were extremely rude and unhelpful. Everything seems to be an inconvenience to them. Drinks are slammed in front of you, you’ll have to wait 20mins to be served. Overall cleanliness of the hotel was ok, nothing spectacular. There were few occasions however we were given dirty cutlery and cups with lipstick on. Room amenities were not great. In 2 of the 3 rooms we had booked, the baths were broken, one of which would only work while the shower was running. Vegetarian options are seriously lacking at the breakfast, lunch and dinner buffets. Night time entertainment is decent, however extremely cold in the off season with no indoor alternative options. The “Spa” was also no spa at all. Our group paid €105 for a private jacuzzi, which turned out to be just a bath tub. It should have been clearly labelled on the booking as a jacuzzi bath. "

"Pack & Ernest were professional, helpful & delightful! Thank you!"

"We enjoyed staying at the hotel. Our suite was well furnished and comfortable. The cleaners were really quick and efficient. They did a great job keeping the room clean. Our suite faced the street so it could be a bit noisy on the balcony. The restaurant food was overall better than the average all inclusive. We were disappointed to find that our kitchen was locked and we would have to pay extra to access the facilities. We expected this to be part of the package. We would also have liked the hotel to have a separate bar, away from where the evening entertainment, so that we could enjoy an evening there without having to watch the shows etc. Staff were always really helpful and polite. "