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Reviews of Hotel Mio Boutique

3.5 out of 5
Hotel Mio Boutique
Avenida 11E # 5A-35, Barrio Colsag, San José de Cúcuta

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 136 reviews" "
Rating 8 - Good. 37 out of 136 reviews" "
Rating 6 - Okay. 7 out of 136 reviews" "
Rating 4 - Poor. 5 out of 136 reviews" "
Rating 2 - Terrible. 7 out of 136 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Excelenye
Stayed 1 night in Apr 2024

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Not a Boutique hotel
This hotel has nothing to do with “Boutique” hotels. Do not expect what you expect from a boutique hotel. Hotel is average at best and very minimalistic. Don’t get confused by the name. Pool and roof are good, location is very convenient. Food is not great and they charge you $5K COP for a cup with ice.
Stayed 4 nights in Oct 2023

10/10 Excellent

Abdelkader

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Claudia

Liked: Property conditions & facilities
Ups and Downs
The hotelnis very and the location is central. I wish i had time to enjoy the terrace and pool because it is beautiful. The problem I had was with the cleanliness. The floor was visiblebly dirty i talk to them and they fix it right away but then the blanket stored in the closet was full of hairs. Yuck. It was clear to me that it was been watched but the hairs were attached but static because of the tipe of material. I was discussing and tio late to ask for a replacement. The bed only had sheets (these were clean) so the blanket was necessary.
Stayed 1 night in May 2023

10/10 Excellent

Angel

Stayed 1 night in May 2023

10/10 Excellent

Aida Alcibia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 19 nights in Jan 2023

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Había varios huéspedes haciendo mucho ruido en la madrugada

2/10 Terrible

Rene

Stayed 1 night in Nov 2022

4/10 Poor

Angelica

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Missing a lot of amenities.
Stayed 6 nights in Aug 2022

8/10 Good

Torino

Business traveller
Liked: Cleanliness, staff & service
It was ok
Stayed 2 nights in Jun 2022

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 1 night in Apr 2022

6/10 Okay

Hernando

Travelled with family, Business traveller
Disliked: Amenities
None
Stayed 1 night in Feb 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and room. Excellent service and staff, definitely recommended
Stayed 1 night in Jan 2022

8/10 Good

lilibeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ME GUSTO LA AMABILIDAD DEL PERSONAL EXCELENTE. NO ME GUSTO EL RUIDO QUE HAY DESDE LAS 6 AM.
Stayed 3 nights in Jan 2022
Response from SRA Lilibeth on 29 Jan 2022
Buenas tardes reciba un cordial saludo de parte del Hotel Mio Boutique, es para nosotros un placer servirle. Le pedimos disculpas por las molestias ocasionadas, tomaremos en cuenta sus sugerencias para seguir mejorando en todos los aspectos y en su próxima estancia su estadía cumpla con todos los estándares

10/10 Excellent

Ivan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jju
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean and convenient location
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo lo del interné es mentira malo servicio para mi no tienes nada bueno y la atención al cliente es pecima la verdad no
Stayed 13 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Ramon, Medellin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención e instalaciones, todo limpio y la zona es tranquila
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

4/10 Poor

Jose

Not a good place to stay!
Hotel is different as the one in the picture. Per the Hotel the credit card did not go through and I had to rush next day to get a taxi and pay the fee in the bank. The accounting lady was off the whole weekend. Very bad experience.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, accommodating staff and good location.
Stayed 4 nights in Aug 2018

8/10 Good

Eukaris, New York

Liked: Cleanliness, property conditions & facilities
The Hotel is very nice and well kept;however, the breakfast menu should changed every day and not try to serve so much repetitive food each day. On the other hand, the staff is super friendly and willing to help in everything which is something very appreciated.
Stayed 14 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Elizabeth, Edmonton, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent people
I spend 10 days and I couldn't ask for more, nice hotel, clean,comfortable and the people just amazing...

10/10 Excellent

Robert, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my experience in Cucuta Hotel Mío
This has been my first AND NOT THE LAST EXPERIENCE in hotel MÍO BOUTIQUE in Cucuta . All employees are very friendly, the room always clean and in gral all my experience was a very good one . Thank you

6/10 Okay

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast to simple need to improve the food to poor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good price. Room too small.
Good hotel for business travel, staff was very kind.

10/10 Excellent

Jeniffer Shirley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo y agradable
Stayed 1 night in Jan 2024

4/10 Poor

jose

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bajando servicios
Tardaron mucho porque andaban enseñando una persona, no me dieron claves de wifi, no me acompañaron a la habitación ni me dijeron horario de desayuno, pedí un vaso y lo diero,. Q no había agua caliente y cuando reclamé me enviaron a otra planta
Stayed 1 night in Jan 2024

10/10 Excellent

MANUEL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bueno. Tiene acceso a personas con movilidad reducida. Me dieron una habitación en planta baja. Muy amplia y todo super bello. Gracias
Stayed 1 night in Oct 2023

4/10 Poor

Maria A.

Stayed 1 night in Sep 2023

8/10 Good

Carlos, Miami

Stayed 1 night in Jun 2023

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pesimo
Este es el tipo caso de publicidad engañosa, tiene una calificación muy alta que sobrevalora por mucho el verdadero servicio que este hotel presta, de entrada preguntan si uno va a usar agua caliente?? Hágame el favor, tienen contratado el Desayuno con un restaurante malísimo que sólo ofrece una opción de bebida, mi padre pidió jugo de naranja y café con leche y el café tocó pagarlo extra (4000 mil pesos) por un café recalentado y feo, las toallas del baño viejas, deshilachadas en las orillas, se solicitó un vaso para tomar agua y no tenían!!! Nos dieron un vaso pequeño de papel donde sirven tinto, las mesas de noche manchadas, el aire acondicionado se prendía y mantenía un ruido espantoso que nunca arreglaron y adicional a todo no hacen nada para impedir que huéspedes que no saben comportarse (musica a alto volumen, gritos en los pasillos, gente inmoral dando toda clase de escándalos) no perturben la tranquilidad y descanso de los otros huéspedes. Un servicio pésimo en un hotel donde la noche es de 205 mil pesos es inaudito, No se lo recomiendo a nadie.
Stayed 5 nights in Jan 2023

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Stayed 1 night in Jan 2023

2/10 Terrible

CECILIA MARTINEZ

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
La ubicación es excelente, lástima que hospedan a delincuentes que les dejan hacer fiestas con música a todo volumen, prostitutas, pleitos, y querían ingresar a todas las habitaciones contiguas. En recepción no había gente que atendiera por la noche, solo un vigilante que les tenía miedo y que debió haber llamado a la policía. Fue una noche de terror!!!

10/10 Excellent

JUAN L

Stayed 1 night in Nov 2022

2/10 Terrible

N

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Carlos Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2022

6/10 Okay

CONSORCIO

Business traveller
Stayed 1 night in Oct 2022

10/10 Excellent

Karla

Stayed 1 night in Sep 2022

8/10 Good

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2022

8/10 Good

JULIO CESAR

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Ursula

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente super lo recomiendo estuvimos 9 dias y fue muy bien
Stayed 9 nights in Apr 2022

8/10 Good

Adriana

Stayed 1 night in Apr 2022

10/10 Excellent

IRMA

Stayed 1 night in Mar 2022

10/10 Excellent

Alejandro

Excelente servicio
Stayed 1 night in Mar 2022