2/10 Teruk
Julius
Mengembara bersama kumpulan
30 Jul 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Arrived to the hotel and found a sign taped to the entrance explaining the check in process takes place at a different hotel located up the street. This was not too much of an inconvenience to us. We were a couple hours early but the staff let us check in to our reservation without any issue. They also charged no incidental fees to my card.
The room had a private bathroom and a spacious sleeping area with two large windows, a ceiling fan and desk. No fridge or microwave.
The floors had not been swept, the white sheets on the bed were dirty. I was willing to look past all of these minor quality issues up until a literal bedbug was found crawling up the sides of our shopping bags. Told the person working the front desk right away and was told there are paid laundry facilities on the second floor. Also told the housekeeper about this as we were leaving the room for checkout and was met with a similar unenthusiastic response.
Julius
Menginap 1 malam pada Jul 2025