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The Catrina Hotel

2.5 star property
Escape to a peaceful haven where convenience meets comfort. Unwind on the charming terrace or get quickly settled in thanks to express check-in.

Choose dates to view prices

Located near San Mateo County Event Center, The Catrina Hotel offers a tranquil retreat with a lovely terrace and convenient laundry facilities. Enjoy the perks of free self parking, express check-in and out, and stay connected with in-room WiFi while appreciating the helpful staff praised by previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is RM377
RM433 total
includes taxes & fees
26 May - 27 May

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About this property

The Catrina Hotel

  • Hotel near San Mateo County Event Center
  • Located close to Filoli and Kaiser Permanente Redwood City Medical Center, The Catrina Hotel provides a terrace and laundry facilities. Stay connected with free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Express check-out, express check-in and bike parking
    • A 24-hour front desk and smoke-free property
    • Guest reviews say good things about the helpful staff
  • Room features
  • All 57 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 55-inch Smart TVs with digital channels
    • Wardrobes/cupboards, LED light bulbs and mini fridges

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Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 36 kg per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Frequently asked questions

Is The Catrina Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Catrina Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Catrina Hotel on 26 May 2026 start from RM377, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Catrina Hotel?

Self-parking is free at this property.

What time is check-in at The Catrina Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Catrina Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Catrina Hotel located?

Located in South San Mateo, this hotel is 0.9 mi (1.5 km) from San Mateo County Event Center, and within 9 mi (15 km) of San Francisco Bay and Kaiser Permanente Redwood City Medical Center. Filoli and Menlo College are also within 12 mi (20 km). Hayward Park Station is 11 minutes by foot and Hillsdale Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.8

Amenities

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 505 out of 1028 reviews
Rating 8 - Good. 265 out of 1028 reviews
Rating 6 - Okay. 125 out of 1028 reviews
Rating 4 - Poor. 61 out of 1028 reviews
Rating 2 - Terrible. 72 out of 1028 reviews

Reviews

Verified

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, convenient location, comfy beds.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had ample parking and the check in and check out process was super smooth. The staff was super friendly and helpful as well. My only issue was that the floor was a little dusty but the property had soft water which made up for that previous issue.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
Great location with updated rooms. The property could use some updating as there are broken column lights around some of the rooms. Rooms were clean and provided for all of our needs.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, amenities excellent, staff attentive
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Afton

Liked: Cleanliness, staff & service, amenities
Everything was wonderful. Staff was lovely, the room was very clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rina

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Staff was very kind and welcoming. Location was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, easy free parking
Stayed 1 night in Dec 2025
Verified

6/10 Okay

james

Liked: Cleanliness, property conditions & facilities
While it’s nice to not have to pay for parking, it’s definitely a budget hotel, which helps make for perks like free parking and such. Conveniently located within walking of a handful of restaurants, also a perk. Lastly, very close to the highway - also awesome. I should add that the mattress and pillows were comfortable - always important!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Toby

Liked: Cleanliness, amenities, property conditions & facilities
Nice renovated place in mid San Mateo. Very reasonable pricing, clean updated rooms. Parking and ingress and egress somewhat challenged.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
No problems, room was clean, check in easy. Small rooms, you can hear your neighbors, ok for a couple nights
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Convent location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Check in was seamless. Coded locks and code worked fine and easy to operate
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and really nicely designed. Staff was courteous and provided us with items we requested (more hangers and travel rack), promptly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities
Great location. Great service
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marie-Rose

Disliked: Property conditions & facilities
Staff at check in was pleasant. Otherwise the staff is via zoom. Room was clean, only wish they wouldn’t use the spray freshener. Shutter blades were broken, the security light shined into the bedroom. Toilet was not functioning properly. This is the third time we’ve stayed here and it’s the first time we’ve had issues.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Laseanda

Liked: Cleanliness, property conditions & facilities
Loved my stay here Sayed was very nice and accommodated me and my daughters stay. The staff was very nice made the beds and restocked fresh towels. Everything was great. We were in town but got out to San Francisco #lovedit ✨
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Raul

Liked: Cleanliness, staff & service
Clean room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Areli

Liked: Cleanliness, staff & service, amenities
Clean room,staff, amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

SESHAGIRI DEV

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and friendly staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Laurie

Liked: Staff & service, property conditions & facilities
Small, quaint, restaurants are close
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Lance

Staff was great and supportive. Couple of minor issues, no wash cloths, shower drain wasn’t draining well, and missing TV remote.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
When I say this place met my expectations I mean IT REALLY STOOD OUT. The rooms were clean, neat and well decorated. Check in was easy. Whole property was clean and well tucked away off main street. Will stay again!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Loris

Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly and location of the property is so convenient
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Shana

Liked: Cleanliness, staff & service
The gentleman at the desk was very nice and helpful. The room was fine, comfortable bed. Didn’t have hot water in the morning though and the floors were in rough shape as others have mentioned. Not bad for the price.
Stayed 1 night in Jan 2026