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Hotel Zetta San Francisco

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Suite (Zetta) | Premium bedding, down duvets, pillow-top beds, minibar
Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar
Suite (Zetta) | Premium bedding, down duvets, pillow-top beds, minibar

Overview of Hotel Zetta San Francisco

VIP Access

Hotel Zetta San Francisco

4.0 star property

8.8/10 Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Parking available
55 5th St, San Francisco, CA, 94103

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art9 min walk
  • Popular LocationMoscone Convention Center9 min walk
  • Popular LocationBay Bridge2 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

San Francisco

In the entertainment district, Hotel Zetta San Francisco is in Union Square, a neighbourhood in San Francisco with good shopping. Pier 39 and Westfield San Francisco Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Muir Woods National Monument and TransAmerica Redwood Forest. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park, or consider a night out at SF Masonic Auditorium.

What's nearby

  • San Francisco Museum of Modern Art - 9 min walk
  • Moscone Convention Center - 9 min walk
  • 555 California Street - 16 min walk
  • TransAmerica Pyramid - 19 min walk
  • Bay Bridge - 2 min drive

Getting around

  • Market St & 5th St Stop - 1 min walk
  • San Francisco Station - 19 min walk
  • San Francisco International Airport (SFO) - 18 min drive


  • Cupola Pizzeria - 3 min walk
  • Little Delhi - 3 min walk
  • Farmer Brown - 3 min walk
  • Green Papaya - 3 min walk
  • Kin Khao - 3 min walk

About this property

Hotel Zetta San Francisco

4-star hotel located in Union Square
You can look forward to 2 bars, a 24-hour fitness centre and a 24-hour business centre at Hotel Zetta San Francisco. The on-site American cuisine restaurant, S and R Lounge, features happy hour and light fare. Guests can connect to in-room WiFi (surcharge).
You'll also find perks such as:
  • Valet parking (surcharge), express check-out and 3 meeting rooms
  • A lift, smoke-free property and multilingual staff
  • A 24-hour front desk, a front desk safe and luggage storage
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 116 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and dressing gowns. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and showers
  • 46-inch HDTVs with premium channels
  • Fridges, free infant beds and daily housekeeping


Chinese (Mandarin), English, Filipino, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)


Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (USD 0 per stay)

Parking and public transport

  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • S and R Lounge
  • The Cavalier

Things to do

  • 24-hour fitness centre
  • Billiards/pool table

Family friendly

  • Free cots/infant beds
  • Fridge


  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 3


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding


  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • 46-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar
  • Fridge


  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Mobile key entry
  • Phone
  • Slippers

Similar properties

See similar properties



Check-in from 3 PM - 2:00 AM


Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Business centre/computer access
  • Phone calls
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Zetta
Hotel Zetta San Francisco
San Francisco Hotel Zetta
San Francisco Zetta
San Francisco Zetta Hotel
Zetta Hotel
Zetta Hotel San Francisco
Zetta San Francisco
Hotel Milano San Francisco
Milano Hotel San Francisco

Frequently asked questions

Is Hotel Zetta San Francisco pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay.

How much does it cost to stay at ?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 2 Mar 2023 start from RM 724.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Zetta San Francisco?

Valet parking is available for USD 55 per night.

What time is check-in at Hotel Zetta San Francisco?

Check-in is from 3 PM - 2:00 AM.

What time is check-out at Hotel Zetta San Francisco?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Zetta San Francisco located?

Located in Union Square, this hotel is 0.1 mi (0.1 km) from Westfield San Francisco Centre and within 3 miles (5 km) of Oracle Park and Pier 39. Golden Gate Park is 2.9 mi (4.6 km) away. Market St & 5th St Stop is only a 2-minute walk and Powell St. Station is 3 minutes.

Can I cancel my reservation for free at Hotel Zetta San Francisco and receive a full refund?

Yes, Hotel Zetta San Francisco offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Zetta San Francisco cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 608 out of 1011 reviews" "
" "10 - Excellent 60%
Rating 8 - Good. 275 out of 1011 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 80 out of 1011 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 31 out of 1011 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 17 out of 1011 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




10/10 Excellent

Yong Hoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vwry nice place to come back for business trip.
Stayed 1 night in Jan 2023

6/10 Okay

Michael, St Louis

Travelled with partner
Liked: Staff & service
Checked in and told there was not an upgrade available, but to check back in 2 days. First room smelled like body odor and we were quickly moved. I appreciated that. When I checked in 2 days later about the complimentary room upgrade, I was told it would cost $200. When I pointed out my Expedia Gold status, I was told that it was not possible. That was disappointing. My technological things in room did not work. Wanted to play music and the Alexa speaker did not work and I was told there was no fix for it. Phone would not connect to the smart tv and I was again told there was no fix. The bar at the hotel was closed most nights. Overall, the hotel was fine, but at the price point that I paid for my room (around $300/night) I would not stay again. There are nicer hotels for the same price.
Stayed 5 nights in Jan 2023

4/10 Poor


Travelled with partner
Disliked: Cleanliness
Dirty and smelly room. The room looks like a renovated motel room. The walls were really dirty that it felt disgusting. Great location.
Stayed 1 night in Jan 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very fun location! Thanks!

4/10 Poor


Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Goff location, all common areas including restaurant and lobby bar and play room closed to private event, resort fee that covered nothing, room was not cleaned as requested, took 3 calls to get towels and coffee pods when room wasn’t cleaned. No apologies. Unhelpful staff.
Stayed 2 nights in Dec 2022

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel

8/10 Good


Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great walkable location close to lots of public transport options and very walkable to other neighborhoods Coffee or tea in the lobby would be a great option for those who do not want or need housecleaning services as we had coffee for one day and nothing for the rest.
Stayed 4 nights in Oct 2022

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. Room was a good size. Front staff and security were all really attentive and friendly. Great place to stay!
Stayed 6 nights in Oct 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and very nice, clean hotel. Great value compared to more expensive hotels nearby.
Stayed 3 nights in Sep 2022

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service
Check in was not as I expected. Called front desk the morning of to inquire about early check. Was told our room would be ready for early check in. Upon arrival, front desk service was slow. May have caught them at the wrong time but they seemed like they did not know what they were doing. We were not able to check in early to our room and had to wait in the lobby. We would not have driven up early if we had to wait. Huge inconvenience for for us since we are coming out of town and needed the room to get ready for a wedding. After checking in to our room and as we started getting ready we were alerted with a knock on our door and a couple proceeded to walk in with a set of keys of their own. Front desk had checked them into our room as well. I am unpleased with their service.
Stayed 1 night in Sep 2022