I have been staying here every month since July ‘23 because I have treatments at UCSF. Every month my stay is great, even through the remodeling. This time was a little different, I had a room on the first floor (I was always on the 2nd or 3rd before) this room did not have a security lock on the door, there was a missing light cover in the living area and the housekeepers never leave an extra roll of toilet paper in the room. It’s a bit annoying to run out and have to ask housekeeping every time I’m there. It’s minor, but unnecessary.