Jardines de Luz

Property class: 2.5

Choose dates to view prices

Located close to Santo Domingo Handicraft Market and Arches of Carmen, Jardines de Luz provides a terrace, a shopping centre on-site and a garden. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a nightstand, a lamp, and a green accent wall.

Standard Room, 1 Double Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

A neatly made bed with a headboard, a bedside lamp, and a window with curtains.

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a TV, a painting, and a wooden floor.

Standard Room, 2 Double Beds

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Triple Room

A hotel room with two beds, a wooden wardrobe, and a small desk.

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
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About the area

Santa Lucía, a neighbourhood in San Cristóbal de las Casas, is home to Jardines de Luz. Mesoamerican Museum of Jade and Na Bolom Cultural Museum are cultural highlights, and some of the area's notable landmarks include Plaza 31 de Marzo and Arches of Carmen. Santo Domingo Handicraft Market and San Cristóbal de las Casas Cathedral are two other places to visit that come recommended. Visit our San Cristóbal de las Casas travel guide
Map
Av. Insurgentes #32, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • A cobblestone street leading to a historic building with a bell tower.
    Arches of Carmen
    5 min walk - 0.5 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    5 min walk - 0.5 km
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    8 min walk - 0.7 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    10 min walk - 0.9 km
  • A building with a sign reading "Museo del Jade" and a smaller sign for "La Casa del Jade Museo-Joyeria-Taller".
    Mesoamerican Museum of Jade
    11 min walk - 1.0 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    72 min drive

Restaurants

  • Huarache Azteca
    4 min walk
  • Huaraches El Primo
    3 min walk
  • Faro Burger
    5 min walk
  • Casa de Las Lolas
    4 min walk
  • Taqueria El Charrito
    4 min walk

About this property

Jardines de Luz

  • Hotel near Santo Domingo Handicraft Market
  • Located close to Arches of Carmen and Plaza 31 de Marzo, Jardines de Luz provides a terrace, a shopping centre on-site and a garden. Free in-room WiFi is available to all guests, along with an arcade/games room and laundry facilities.
  • You'll also find perks such as:
    • Full breakfast (surcharge), express check-out and a reception hall
    • 1 meeting room, tour/ticket information and a front desk safe
    • Smoke-free property, a porter/bellboy and a banquet hall
    • Guest reviews say good things about the overall condition
  • Room features
  • All guest rooms at Jardines de Luz have amenities, such as free WiFi, safes and free bottled water.
  • More amenities include:
    • Bathrooms with shower/bath combinations and shampoo
    • 40-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Frequently asked questions

Is Jardines de Luz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jardines de Luz?

Limited spots are available.

What time is check-in at Jardines de Luz?

Check-in start time: 1:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Jardines de Luz?

Checkout is at noon. Late checkout is available for a fee.

Where is Jardines de Luz located?

Located in Santa Lucía, this hotel is within a 5-minute walk of Santo Domingo Handicraft Market and Arches of Carmen. San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo are also within 10 minutes.

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Reviews

Jardines de Luz Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 59 out of 183 reviews
Rating 8 - Good. 57 out of 183 reviews
Rating 6 - Okay. 39 out of 183 reviews
Rating 4 - Poor. 14 out of 183 reviews
Rating 2 - Terrible. 14 out of 183 reviews

Reviews

Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

You'll get what you paid for! 👍

Bad choice! My Bad choice! It was not what i was expecting! My mistake. 😔 Good breakfast afterall. It night be a Good place for a low budget vacation trip. Gracias! I still love San Cris. 😍
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water to shower for new years day, the shower was falling to pieces literally and the bathroom was flooding most of the time.
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pague mi desayuno pero nunca me dijeron los horarios y el último día no pudimos tomarlo porque acudimos después de las 11:30am
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La mayoría de los hoteles no cuentan con estacionamiento. Aquí si hay uno pequeño que si tienes suerte puedes resguardar tu auto. Las condiciones del hotel bastante aceptables, lugar limpio y cómodo para pasar un par de noches y seguir tu viaje.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
TODO EN GENERAL. HOTEL MUY LIMBIO Y HONESTOS
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Property conditions & facilities
La ubicación es buena
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
No me gustó que escanearan mi INE, aparte me hicieran firmar un papel de política de blancos, cuando es algo que se sabe que se ensucian rápido, aparte no había lugar de estacionamiento, y le dieron preferencia a otros huéspedes, aparte la habitación con cama King no tenía aire acondicionado ni calefacción, solo 1 ventana sin protección al jardín con riesgo que alguien entrara a la habitación, Lo peor es que el baño tiene una ventana que sirve como respiradero hacia el cuarto de servicio!! Solo tiene una cortina sobre puesta que se está cayendo!!! Ni siquiera tiene polarizado y era súper incómodo cuando entraban porque se escuchaba y uno se sentía observado, el cuarto hacia un ruido de un zumbido !! Como si estuviera a lado de un cuarto de máquinas o algo, no está insonorizado y para terminar al finalizar te piden que te quedes para checar el cuarto en ningún otro hotel y lugar me habían pedido eso !! La vdd que dejó mucho que desear por el precio, en fin tienen muchas oportunidades de mejora.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Muy agradable el espacio, habitaciones cómodas y muy accesible por buena ubicación.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service
Die Dienstleistung war super, das Personal freundlich, nett und hilfsbereit. Sie haben mein Wunsch erfüllt mit dem ruhigen Zimmer, leider war die Sauberkeit nicht so ideal. Aber das Preis Leistungsverhältnis war in Ordnung
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegué y no tenían la habitación reservada, me redirigeron a otro hotel espantoso, cómo disculpa me ofrecieron un desayuno gratis. Por la hora no tuve otra opción mas que quedarme en las condiciones que me ofrecieron
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lamentablemente el pago que me apareció en la plataforma no se me respeto, y page un poco más, es la primera vez que me pasa con un hotel, claro que he pago los impuestos pero no mas de 600 pesos, al final se pago para no buscar otra estancia, la persona que me atendio no fue cortes y no me ayudo con mi equipaje, es una pena ya que llevo varios años usando este hotel. El baño tiene un problema, al usar la regadera, se sale el agua del cancel, y se llena de agua y es incomo usar el sanitario con el piso mojado "en charcado".
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
La regadera no servia
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Amenities
Bueno, calidad y precio
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Habituación no tan limpia con polvo en las sábanas. No respetaron mi pago realizado, no pudieron realizar mi factura. No dan solución ante este tipo de situación, no lo recomiendo.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio en el restaurante, no me gustó mucho las camas son muy bajas
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es perfecto en precio y calidad, el personal muy amable!!!
Stayed 6 nights in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una tortura

Debería llamarse jardines de la oscuridad y no jardines de la luz ya que la luz es realmente tenue, O bien deberían cambiar de nombre y ponerle la cama de piedra porque eso es lo que son sus camas unas piedras , en realidad una verdadera tortura quedarse en este hotel, comenzando porque la cama no tiene cabeceras , la ropa de cama sucia , en especial la de las almohadas , no tienen espejo más que el del baño para peinarse , la iluminación malísima tanto que para peinarme intenté alumbrar un poco más con mi celular, el estacionamiento un lío para poder salir ya que había un evento y taparon la salida con otros vehículos , la regadera salpica el agua por todos lados y la cereza en el pastel, quieres descansar y dede las 7 am se escucha el ruido del restaurante
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estaban las instalaciones limpias y accesible y cerca del centro
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Todo super bien buen ambiente exelente lugar buen trato en tamto a limpieza si un poco de polvo en lo q don las cabeceras de las camas
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
It's good value for the money, with one problem. Most of the rooms are directly above the courtyard / restaurant which makes it quite noisy until 9pm or so. Very few of the rooms have windows, unlike the promotional photo (maybe they have changed it). For the rest, all good.
Stayed 1 night in Apr 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Llegar a las 3 y que no esté lista la habitación que podía ocupar desde la 1 es malo, pero la actitud del personal es peor.
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Confortable

Un hotel en muy buena ubicación, colchones muy viejos y estacionamiento muy reducido. Pero el costo es comprensible
Stayed 1 night in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estavan un poco desgastadas las camas (duras)
Stayed 1 night in Feb 2022