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Reviews of La Vista Highlands Mountain Resort

3 out of 5
La Vista Highlands Mountain Resort
Km. 67 Brgy. Prosperidad, San Carlos City, Negros Occidental

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The water pressure in shower was very bad. The shower door was very hard to open. I had to ask the staff twice for blankets and face towels. They never brought the face towels. While i was finishing up my poll game the staff turned out the lights.and I couldn't see, i fell with a beer bottle in my hand and cut it in two places. Staff sis not assist and Office s did not have first aid kit. Hotel is also built on cemetery lot where dead people are buried who couldn't afford a proper burial.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel premises look quite luxurious and the staff is very helpful and professional.
Stayed 1 night in Jan 2018

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
It was relaxing, the place is beatiful. However it would be nice having WiFi in the room so you can share your pictures right away.
Stayed 1 night in Nov 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill out break
Nice swimming pool and country walk.Beautiful view especially in the morning
Stayed 4 nights in Sep 2017

10/10 Excellent

Shane, Auckland New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks La Vista Highlands Mountain Resort
We had a very enjoyable weekend stay. All the resort staff were very welcoming, friendly and accommodating throughout our stay. The restaurant served great food. The flying fox and cable car rides are both a must to do when you’re here. The room was not airconditioned but it is not needed as the temperature in the region is cooler which was a pleasurable surprise, in fact the room had a fan which we had to turn off at night as it was too cold for my partner. We couldn’t find any faults the room and ensuite were clean and tidy and it was very peaceful and it was nice to relax from the heat and bustle of the cities. Thanks La Vista Highlands Mountain Resort
Stayed 2 nights in Aug 2017

4/10 Poor

Gors, Bacolod City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service was not good and Room was not Cle
The room had no AC. Really not a problem at night when the temperature is cool but it needs AC in the daytime to be comfortable. With no AC, this meant having the windows open which was a problem. First there was a lot of noise from staff who constantly passed by our room (African 01) and would look into our room windows when they walked by and talked loud. The guests next door sat outside and talked and laughed loud which was annoying because you could not shut the windows and drown out the noise with the AC. The windows were a jealousy window type and were very dirty and the window screens were filthy and had not been cleaned in months so opening them for fresh air meant you would get a nose full of dust and filth plus the noise. There was no phone in the room and after I complained by using my cell to call the desk they brought me a walkie talkie that constantly went off with staff communicating. Ridiculous they have no phone system. The shower had no hot water, only slightly warm water at best. They only put one sheet on your bed and you have to request a blanket if you want one. Upon arrival they could not verify our reservation because they said they had a problem with their computer. Why they did not call the verify I do not know. They wanted me to email them my confirmation from expedia because they could not do it themselves. They said our room was being readied and to sit next to the pool and enjoy a welcome drink that would be given to us. After 30 min

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Overall this is a nice motel,but there is almost nothing around it for entertainment. The room had ants in it daily,even when there was nothing in there to attract them. internet was not available in the room at all. only had decent service if sitting near the check in area.

6/10 Okay

allan, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely resort with a few missing pieces
Depending on a few factors, I can see many people loving this resort while it would not be great for others. Some potential issues with the hotel for many would be as follows: - There was no internet service. - At least in our room, there was no hot water. Meaning cold showers. I wanted to call the front desk about this issue, but alas, the rooms have no phones, and it is a very long climb from my room to the reception area. - There is no air conditioning. At just over 2000 feet in altitude, it is considerably cooler than low-lying areas in the Philippines. However, it is still the tropics, and the room was hot during the daytime. - The great majority of TV channels were non-english. There were a few english channels, but no premium HBO, Cinemax, movie channels. - My room was approximately 120 steps down the mountain from the main pool/reception/restaurant area. It is a difficult walk for anyone not in shape. The smiling staff, great location and excellent architecture of the hotel make up for many other deficiencies I mentioned above. It is a very nice resort. Don't forget to bring mosquito repellent if you go there!

8/10 Good

Gunnar Frode, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place for relaxing in the highlands
nice place to stay for a day or two in th highlands

10/10 Excellent

Nicholas, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great place and great staff. A little pricey though if you book online

10/10 Excellent

Kevin, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprise gem
There were no reviews when we booked so we were guessing. The drive from San Carlos was stunning so expectations were high and we weren't let down- the resort was beautiful with majestic views of the mountain range across the valley. The resort layout was very interesting inviting you to go exploring-quality was everywhere. The rooms were 5 star with beautiful furnishings. The food menu favored more Filipino tastes but the wine list included some fine reds. A few staff spoke excellent English and were gentle and gracious as always. My wife did, however, feel uncomfortable with the constant stares from some of the staff. La Vista was the perfect venue for our wedding anniversary-we will definitely be back.

8/10 Good

Victor, москва

Liked: Cleanliness, property conditions & facilities, room comfort
отличное место, плохой менеджмент
Отель находится в живописных надо понимать что рядом никакой жизни нет. На территории за отдельную плату предлагается верховая езда и zepline. В номере все принадоежности кроме воды за отдельную плату. Интернета в общих зонах нет, интернет платный (53 песо) и очень медленный. Брали номер Африка без кондиционера, он в целом и не нужен, ночью и так становится прохладно и свежо. Персонал действительно очень плохо говорит на английском, но в целом смог нам помочь и найти всю необходимую нам информацию (спрашивали как доехать до бантаяна). Помогли найти джип с водителем покататься по окрестностям (итого 4000 песо на день, посмотрели рисовые трассы, шоколадные холмы, покатались под вулканом и доехали до 1400 летнего дерева). Ресторан не плох. Дно бассейна настолько грязное, что купаться не стали. Так.к. домики находятся далеко от ресторана и ресепшена нам выдали рацию, но понять азиатский английский по ней невозможно) в 4 ночи у рации села батарея и рация начала кричать об этом на весь дом.