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Hotel Folias San Agustín

3.0 star property
Savor authentic Italian dishes on sunny afternoons or choose between two refreshing pools in peaceful gardens at Hotel New Folias.

Choose dates to view prices

Hotel New Folias, near Maspalomas Dunes and English Beach, blends natural surroundings with practical amenities. Guests enjoy Italian cuisine at Papis Grill with outdoor seating, in-room WiFi, a library for quiet reading, and convenient laundry facilities for a relaxing stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 11 for children
  • Self-parking fee: EUR 7 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 11:00 AM to 5:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Folias San Agustín have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 11:00 AM to 5:00 PM.

Is Hotel Folias San Agustín pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Folias San Agustín?

Self-parking is available for EUR 7 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Folias San Agustín?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Folias San Agustín?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Folias San Agustín located?

Located in San Agustin, this beach hotel is within 3 mi (5 km) of English Beach, Yumbo Shopping Center and Maspalomas Dunes. Maspalomas Golf Course and Aqualand Maspalomas are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 137 out of 378 reviews
Rating 8 - Good. 181 out of 378 reviews
Rating 6 - Okay. 45 out of 378 reviews
Rating 4 - Poor. 7 out of 378 reviews
Rating 2 - Terrible. 8 out of 378 reviews

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great and the room was absolutely spotless. The pool was also very good and the whole place was very clean. The food at the the pool bar was very good and I would recommend the Spanish omelette but be warned, bring your appetite for this one! Will stay there again.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Spotless rooms Friendly helpful staff Cushions on sunbeds Good that the hotel enforces their no reserving of sunbeds policy Strong shower Great hair dryer Lots of nearby restaurants Good bus connections
Stayed 21 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and clean and comfortable.
Stayed 19 nights in Jan 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lovely beach. Restaurants, shops and transport links all within a few minutes walk. Hotel staff friendly and helpful. Comfortable room with balcony with sea view.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not my first time, Hotel its in very good location. Staffs are very friendly. Very clean, beds are ver comfortable
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, taxi stand in 5 min walk. Shopping centre with good restaurants nearby.
Stayed 5 nights in Dec 2023
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The New Folias is in a great location. We had beautiful seaviews from our room. Five minute walk to a lovely sandy beach. Shops and restaurants nearby. Good bus service to other resorts. Hotel staff welcoming and helpful.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near the beach, sunlight on the balcony and a little park. Breakfast adequate, if not inspired. Annoying that the room safe had an extra daily charge. Nice touch that we got a take-with-you breakfast for a 5 am departure.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Wilma

Quiet safe place. A bit rundown
Stayed 10 nights in Jan 2024
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location, close enough to walk to restaurants and the sea. Lovely staff, clean and tidy accommodation, nice pool area, you can always get a sunbed due to the no holding sunbeds rule which is enforced. No 6am towels on sunbeds crew. Bliss!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Yannis

Liked: Cleanliness, amenities, property conditions & facilities
Internet was very bad and some small issues with the toilet. Everything else was very nice. Everyone was very nice to us, the pool, bar, reception was cool. Good cooking utensils but no salt, pepper or oil etc was given which is unnecessary to buy yourself. Coffe machine, toaster, water cooker were good to have. Room was old but well kept. 5 min to the beach
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Randal

Liked: Cleanliness, staff & service, amenities
The property is in an excellent location, with sandy beaches, scenic coastal walking paths, and many shopping and dining options nearby. If you’re looking for a room with a view, I’d definitely suggest going for a sea view room. You’ll get to enjoy the beautiful ocean view and soak up some sunshine on your balcony all day long. Plus, you can check out the pool area and pick the perfect spot before heading down. The staff was very friendly and helpful with any questions or needs. The housekeeping was excellent as well. There was room for parking if you have a car, but the bus stops are close by and the public transportation is excellent for exploring the main areas along the coast. The hotel is a bit old and could use some sprucing up, but it’s still a great place to stay! I spent a week in Gran Canaria and I have to say, the Hotel New Folias was in the best area I could’ve picked. 😎
Stayed 6 nights in Dec 2023
Verified

8/10 Good

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. The staff at the reception was very friendly, smiling and helpful. The ”Poolguy” was something special. Smiling and always available to help you with the sunshade or moving your sunbed. A big thank you to him:)))). The pool and the area around it was big enough and there was always space and a sunbed for everyone. The music was maybe too loud and old from The 80’s and 90’s only. I also notised that the small tables beside the beds were very old, grey and dirty. The size of the hotel was suitable , not too big or small. We liked the small kitchen in the room and we loved the balcony with the view We were able to see the sea and some beautiful houses. The bed was nice and good. The only thing in the room we missed was a place for your luggage instead of the floor. A small minus in our opinion was that if you wanted to change your pool-towel more than once a week or if you wanted to use the safe in the room you had to pay extra. The area San Agustin is nice and peaceful.
Stayed 9 nights in Mar 2025
Verified

8/10 Good

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is good clean, lovely pool area. Slight competition of loungers and some booking of chairs but staff doesn't stop it. Food was plentiful and good prices, burger for 9€. Steak/grill restaurant next door was lovely. Lots of steps and small lifts, but hotel doesn't advertise itself as step free anyway. Rooms slightly dated, but everything clean and well equipped. I would come back! 😊
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay, will be back next year.
Stayed 25 nights in Jan 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at New Folias. Clean, comfortable room with a lovely sea view. Staff helpful and friendly. We didn't have breakfast so can not comment.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Mattias

Bra
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Annette

Liked: Cleanliness
🙂🙂
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Thomas

They can stop people smoking on there balconies as we had to keep our sliding doors closed
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Lovely room and great pool.
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Quick and early check-in, everything explained, Very clean, rooms serviced each day, decent pool bar and very nice pool. Would stay again
Stayed 9 nights in Nov 2022
Verified

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a really nice, hotel, nice staff. Breakfast really worthy for the price. Very good location
Stayed 8 nights in Feb 2023
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. Everything was so accessible and everyone was so friendly.
Stayed 5 nights in Jun 2023