Hotel Maspalomas Princess-All Inclusive offers serenity and activity. Guests can lounge by six outdoor pools or visit four poolside bars. The property features beach volleyball, tennis courts, and nearby golf. A grocery store and multilingual staff add convenience.
Located in Maspalomas, a neighbourhood in San Bartolomé de Tirajana, Hotel Maspalomas Princess-All Inclusive is next to a golf course and near the beach. Yumbo Shopping Center and Puerto Rico Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Maspalomas Dunes and English Beach. Travelling with kids? Consider Lago Taurito Water Park and Holiday World Maspalomas. Visit our San Bartolomé de Tirajana travel guide
Avda. Tour Operador TUI, s/n, Maspalomas, San Bartolomé de Tirajana, Las Palmas, 35100
What's nearby
Maspalomas Beach
8 min drive - 1.9 km
Maspalomas Lighthouse
8 min drive - 1.9 km
Meloneras Beach
9 min drive - 2.3 km
Maspalomas Golf Course
8 min walk - 0.8 km
Holiday World Maspalomas
14 min walk - 1.2 km
Getting around
Las Palmas (LPA-Gran Canaria)
30 min drive
Restaurants
La Bolognese
19 min walk
Piano Bar Tabaiba Princess
4 min walk
Restaurante Vista Bonita
16 min walk
Marula Lopesan Baobab
4 min drive
La Vicaría
16 min walk
About this property
Hotel Maspalomas Princess-All Inclusive
Upscale all-inclusive property near Maspalomas Lighthouse
Consider a stay at Hotel Maspalomas Princess-All Inclusive and take advantage of a free breakfast buffet, an adjacent golf course and free water park access. Indulge in a body scrub, a body treatment and a massage at Spa in, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Fitness classes and Pilates classes are offered at the gym; other things to do include beach volleyball and archery. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with 3 poolside bars and a corner/local shop.
Other perks at this property include:
8 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Free self-parking
Bike hire, a lift and a ballroom
Ping pong, games and a 24-hour front desk
Room features
All 389 rooms have comforts such as premium bedding and furnished balconies, as well as perks such as free WiFi and air conditioning.
More amenities include:
Recycling and LED light bulbs
Free toiletries and hairdryers
49-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, daily housekeeping and desks
All-inclusive details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks and select beverages included
Basic alcoholic drinks included
Land activities
Fitness facilities
Volleyball
Children's club
Lessons/classes/games
Dancing
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free buffet breakfast available daily 7:30 AM to 10:30 AM
3 poolside bars
5 bars/lounges
5 restaurants
Snack bar/deli
Restaurants on site
Food Market
Il Pecatto
Kokoro
La Choza
Mordisco Family Snack
Things to do
18-hole adjacent golf course
8 outdoor pools
Archery
Beach volleyball
Bicycle rentals
Billiards/pool table
Bingo
Children's pool
Concerts/live shows
Evening entertainment
Fitness classes
Foosball table
Free children's club
Free water park
Full-service spa
Games
Gym
Piano
Pilates classes
Playground
Shopping
Table tennis
TV in common areas
Waterslide
Yoga classes
Family friendly
8 outdoor pools
Children's pool
Free children's club
Free water park access
Grocery/convenience store
In-room sofa bed
Lifeguards on site
Playground
Snack bar/deli
Waterslide
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Luggage storage
Shared microwave
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Business services
3 meeting rooms
Outdoors
Garden
In a nature reserve
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Lift (90 centimetre wide door)
Smooth flooring in public areas
Smooth flooring in room
Tile flooring in public areas
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
4 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Beaux Arts architecture
Built in 1997
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Lifeguards
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Blackout drapes
Double sofa bed
Down comforter
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
49-inch flat-screen TV with satellite channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Desk
Energy-saving switches in guestrooms
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 2:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurant.
This property enforces a smart-casual dress code in all dining and bar venues after 7 PM. Athletic wear or sports uniforms, sleeveless clothing, shorts, slippers, beach sandals, flip-flops, and open-toed shoes, are prohibited regardless of age. Men are required to wear long pants or dress shorts for dinner services. Dress pants and ties or jackets are required for men to attend the annual Christmas and New Year's gala dinners.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
Spa fee: EUR 10 per person per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Frequently asked questions
Does Hotel Maspalomas Princess-All Inclusive have a pool?
Yes, this property has 8 outdoor pools and a children's pool.
Is Hotel Maspalomas Princess-All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Maspalomas Princess-All Inclusive?
Self-parking is free at this property.
What time is check-in at Hotel Maspalomas Princess-All Inclusive?
Check-in start time: 2:30 PM; check-in end time: anytime.
What time is check-out at Hotel Maspalomas Princess-All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at Hotel Maspalomas Princess-All Inclusive?
Yes, the property is all-inclusive. Activities include volleyball, water fitness classes, pilates classes and more.
Where is Hotel Maspalomas Princess-All Inclusive located?
This family-friendly San Bartolomé de Tirajana property is located by the sea, within a 15-minute walk of Maspalomas Golf Course and Holiday World Maspalomas. Maspalomas Lighthouse and Yumbo Shopping Center are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Maspalomas Princess-All Inclusive Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Location
8.4
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 120 out of 344 reviews
10 - Excellent
120
Rating 8 - Good. 149 out of 344 reviews
8 - Good
149
Rating 6 - Okay. 54 out of 344 reviews
6 - Okay
54
Rating 4 - Poor. 13 out of 344 reviews
4 - Poor
13
Rating 2 - Terrible. 8 out of 344 reviews
2 - Terrible
8
Reviews
Verified
8/10 Good
Joni
12 Oct 2025
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Water park was very nice.
Joni
Stayed 8 nights in Oct 2025
Verified
10/10 Excellent
Jin myung
27 Dec 2025
Liked: Cleanliness, staff & service, amenities
everyting is good. Especially, we were satisfied with food market. it was good quality and excellent service. And theere were a lot of program, facilities for kids.
Jin myung
Stayed 3 nights in Dec 2025
Verified
6/10 Okay
Lina
5 Dec 2025
Liked: Cleanliness, staff & service, amenities
Good hotel, good for the money, but can’t say it deserves a 4⭐️
Service is great, everyone was very helpful and going the extra mile to make your experience great. However the rooms need updates and maintenance.
I upgraded to the privilege suites . They were so spacious and clean the balcony was the size of some of the rooms and was looking onto the main pools.
Aircon was good.
Don't believe all the reviews about the food. I found it a great selection and not repetitive at all.
All in all i will recommend to everyone and will be back again.
This hotel was a major disappointment and does not deserve its 4-star rating.
Food: Very poor quality and little variety. Salads and bread were often old, and the food overall was not fresh. The afternoon “snack” consisted of leftover croissants from breakfast, while waffles, crepes, and fresh juice were only available at an extra cost. Even basic cocktails like margaritas were not included in the so-called “all inclusive” package, which offered only a very limited selection of alcoholic drinks.
Service: Terrible. Getting something as simple as a glass of water was a hassle—you either had to walk to the pool bar or wait until the restaurant opened (no water available before 18:30!). Towels could only be exchanged between 10:00–12:00, and since we went sightseeing in the mornings, we had to reuse dirty towels. No coffee or tea was available in the afternoon or evening unless you paid extra for a Nespresso for 2 euros!
Facilities: The kids’ pool and mini-disco were nice, but for adults, there was little to do—no entertainment or club activities after 23:00. Rooms on the left/right wings were extremely noisy.
Positive note: The staff did send me a bottle of champagne for my birthday, which was a kind gesture.
Overall, I have stayed at all-inclusive resorts at least six times, and this was by far the worst experience. The quality was closer to a 2-star hotel, yet the price was nearly the same as a proper 5-star resort. I would not recommend this hotel at all.
I would not recommend the hotel. Service at the front desk was unpolite. For the whole stay We didn’t feel we were appreciated. The bed was hard and the walls thin. A lot of families with small kids.
Verified traveller
Stayed 5 nights in Feb 2025
Verified
8/10 Good
Arnold
25 Feb 2026
Liked: Cleanliness, amenities
Hyggelig personale, ryddige og fine rom. Fine fellesarealer og masse boltreplass for både store og små. Deilige "daybeds" ved bassenget (mot betaling). Eneste "minus" er støynivået i buffet restauranten. Veldig dårlig akustikk og mye duer på spiseplassen utendørs.
Arnold
Stayed 5 nights in Feb 2026
Verified
6/10 Okay
Camilla
23 Feb 2026
Liked: Cleanliness
Typisk all-inclusive. Lidt for mange mennesker til os, og maden var virkeligt ringe. Vi spiste ude, selvom vi havde fri mad. Området omkring poolen er fint, så hvis man bare skal ligge brak nogle dage og sole sig, er det fint
Hotellin ympäristö oli siisti ja kauniisti hoidettu. Myös huoneiden siivouksesta pidettiin hyvää huolta, vaikka huoneet itsessään ovatkin jo vähän "kulahtaneet". Vietimme hotellissa 2 viikkoa ja miinusta täytyy antaa erittäin kovista sängyistä, mikä tuntui parin viikon jälkeen kropassa. Henkilökunta oli ystävällistä ja ruoka tasalaatuista. Mukavasti tekemistä, lapsiperheille upea paikka!
Huone oli ihan perus siisti, ei valitettavaa. Meille annettiin "sviitti", mutta kyseessä oli kaksi tavallista huonetta väliovella. Henkilökunta oli erittäin ystävällistä ja he joustivat tarvittaessa mikä oli erittäin positiivista. Huoneemme oli lähellä esityslavaa ja kun valitimme melusta olisimme saaneet vaihtaa huonetta. Siivoojia näkyi paljon ja yleisiä tiloja siivottiin säännöllisesti.
Ruoka oli oikein hyvää ja tuoretta.
Ainut negatiivinen asia näkökulmastamme oli ettei huoneessa ollut vedenkeitintä eikä sitä saanut sinne, koska se ei kuulunut huoneen varusteluun.
Voin kuvitella, että tulemme takaisin tähänä hotelliin.
Satu-Maria
Stayed 7 nights in Dec 2025
Verified
8/10 Good
Verified traveller
23 Aug 2025
Liked: Cleanliness, staff & service
Et alright opphold
Litt småslitt, men fremstår allikevel fint. Noe kakerlakker rundt omkring (observert mest i matsal). Maten/all inclusive ikke helt det store - litt kjedelig og ikke den beste kvaliteten. Også veldig mye som ikke er inkludert i all inclusive. AC på rommet er ikke noe å skryte av. Det finnes, men virker ikke særlig bra. Treningsrommet er ok utstyrt, men et par apparater var i ustand gjennom hele mitt 2 ukers opphold (obs ingen AC på treningsrom, blir meget varmt). Fremstår å være nok solsenger og plass til alle, sjeldent det var trengsel verken der eller på spisesteder.
Flott hotell komplex,god mat og fantastisk snack bar som komplimenterer opplevelsen.Likte godt at vi fikk besøke de eksterne restaurantene hvor det er mindre folk osv.Husk å bestille tid.Renhold og ryddighet på topp nivå.Alltid folk som hjelper og rydder under måltidene.Bassengområdet var bra,med mye solsenger.Kan anbefale en dag eller to på øyen med dobble solsenger av topp kvalitet.Eneste som trekker ned er litt harde senger
Erittäin hyvä hotelli upealla allasalueella ja laajoilla palveluilla. Huoneet jo hieman kuluneet, mutta siistit. Vahva neljän tähden hotelli. Tulisimme perheenä uudestaan.
Fint hotell med stort vattenland för barnen. Rätt hög ljudnivå pga barn men de har en 18+del som är väldigt lugn.
Bra mat men blir enformigt efter en vecka.
Bra städning och fint hotellområde