Dear Lourdes, we sincerely apologize for the inconvenience caused by the malfunctioning AC during your stay. Ensuring our guests' comfort is a top priority, and we regret that we fell short in this regard. Your feedback regarding cleanliness, amenities, and property conditions is also concerning, and we take it seriously. Rest assured, we will handle these issues promptly to improve our overall guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards, Tapan P.

Dear Robin, we apologize for the discomfort caused by the condition of the beds and the safety hazard presented by the cracked shower bottom. Your comfort and safety are paramount to us, and we regret any inconvenience or potential risk this may have caused during your stay. Rest assured, we take your feedback seriously and will handle these issues promptly to ensure that our guests can enjoy a comfortable and safe experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards, Tapan P.

Dear John, we apologize for any inconvenience caused by the condition of your room, including the presence of paint splatter in the bathroom. Maintaining a clean and comfortable environment is important to us, and we regret that we fell short during your stay. Your feedback is invaluable, and we'll share this issue with our housekeeping and maintenance teams to ensure that similar incidents are avoided in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more pleasant experience. Best Regards, Tapan P.

Dear Douglas, we apologize for the disappointment you experienced with our breakfast offerings. Providing fresh and delicious options is important to us, and we regret that we fell short of meeting your expectations in this regard. Your feedback is valuable, and we will work diligently to improve the quality of our breakfast offerings to ensure a more enjoyable experience for all our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future. Best Regards, Tapan P.

Dear Jay, we're truly sorry to learn about the disappointing experience you encountered during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to hear that we fell short of meeting your expectations. Rest assured, we take your feedback seriously and will share the issues you've raised with our team immediately to prevent similar occurrences in the future. Please accept our sincere apologies for the inconvenience caused by the non-functional air conditioning, malfunctioning ice machines, and cleanliness issues in your room. We strive to provide excellent service and maintain high standards throughout our property, and we regret that we missed the mark on this occasion. We hope you'll consider giving us another chance to exceed your expectations during any future visits. Thank you for bringing these matters to our attention.Best Regards, Tapan P.

Dear Beatriz, we're deeply sorry to hear about your experience with cleanliness and the condition of our property. Providing a clean and well-maintained environment is of utmost importance to us, and we apologize for falling short of your expectations in this regard. Please rest assured that we take your feedback seriously, and we will handle these issues promptly with our housekeeping and maintenance teams to ensure that such issues are not repeated in the future. We appreciate your honesty and hope to have the opportunity to regain your trust and provide you with a much-improved experience during any future stays.Best Regards, Tapan P.

Dear Jian, thank you for your feedback! If you have any further comments or if there's anything specific we can do to improve your experience next time, please don't hesitate to let us know. We're here to ensure your stay meets your expectations., Best Regards, Tapan P.

Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Michelle, we appreciate your feedback regarding your recent stay with us. We apologize for the inconvenience you experienced with the elevator speed and the issues in your room, including the daylight around the door and the noise from the neighboring bathroom. Your comments are valuable to us, and we will share these concerns with our maintenance team to ensure they are promptly resolved. It's wonderful to hear that you found our hotel staff to be friendly, and we're glad they could contribute positively to your stay. We strive to provide all our guests with a comfortable and enjoyable experience, and we regret falling short of meeting your expectations in some areas. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay in the future. If you have any further concerns or need assistance, please feel free to reach out to us directly.Best Regards, Tapan P.

Dear Mateo, we sincerely apologize for the disappointment you experienced during your recent stay with us. Your feedback regarding the challenges you encountered with our breakfast quality, outdated showers, and overall experience is deeply concerning to us. We regret any inconvenience caused by being short-staffed and the impact it had on your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we understand that we fell short of your expectations. Rest assured, your comments have been shared with our team to handle and improve upon these areas immediately. We value your feedback as it helps us to continually enhance our services and facilities. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. If you choose to stay with us again, please don't hesitate to reach out to our team directly so we can ensure your next stay exceeds your expectations.Best Regards, Tapan P.

Dear Sulema, thank you for sharing your recent experience with us. We sincerely apologize for any disappointment you encountered during your stay with us, particularly regarding the change from La Quinta to Comfort Inn and the quality of our complimentary breakfast. Providing a satisfactory experience for our guests, including a fulfilling breakfast, is paramount to us, and we regret falling short in this regard. Your feedback regarding the cold food, limited options, and lack of milk for cereal has been noted, and we will work diligently with our breakfast team to handle these issues promptly. Additionally, we apologize for the inconvenience caused by the maintenance issues you experienced, including the room key problems and water leaks in the lobby. We are committed to maintaining our property to the highest standards and will take immediate action to rectify these issues. Your comfort and satisfaction are important to us, and we would appreciate the opportunity to make this right. Please reach out to our team directly so we can handle your concerns promptly and ensure that your next stay with us exceeds your expectations.Best Regards, Tapan P.

Dear Stefan, thank you for taking the time to share your thoughts. We're pleased to hear that our security measures were appreciated during your stay. However, we sincerely apologize for any concerns regarding cleanliness and property conditions. Please know that we take your feedback seriously, and we will handle these issues promptly to ensure a more pleasant experience for our guests. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards, Tapan P.

Dear Brandon, we sincerely apologize for the unpleasant experience you had during your stay, especially regarding the handling of deposits and the perceived rudeness of our staff and management. This is not the level of service we aim to provide, and we take your feedback seriously. We understand the frustration caused by miscommunication and inconvenience. Rest assured that we will investigate and handle these issues promptly to ensure a more positive experience for our guests in the future. If there's anything specific you would like to share or if there's anything we can do to make amends, please feel free to reach out to our team directly. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Best Regards, Tapan P.

Dear Carlos, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Tapan P.

Dear Kimberly, we appreciate you bringing these concerns to our attention, and we sincerely apologize for the inconveniences you encountered during your stay. Our team is actively handling the issues you mentioned, including resolving the card reader problem, improving maintenance in the bathroom areas, and ensuring the functionality of our amenities. We understand the importance of a clean and comfortable environment, and we are committed to rectifying these shortcomings. Please rest assured that your feedback is valuable, and we're taking immediate steps to prevent similar issues in the future. We hope you will consider giving us another chance to provide you with the excellent experience you deserve.Best Regards, Tapan P.

Dear John, we appreciate you taking the time to provide feedback on your recent stay. It's wonderful to hear that you enjoyed our great location and received a friendly greeting from our staff. However, we apologize for any inconvenience caused by the condition of the bathroom. Please be assured that we take your comments seriously, and we will be looking into ways to refresh and enhance our facilities. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Best Regards, Tapan P.

Hi Jorge,We're sorry to hear that your experience with us fell short of expectations, especially during your time with family. Your feedback regarding the maintenance issues and cleanliness concerns is concerning and not indicative of our usual standards. We apologize for the inconvenience caused by the malfunctioning AC and the lack of available solutions. Rest assured, we'll address these issues promptly and implement measures to ensure a more comfortable and pleasant stay for our guests in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you and your family in the future.Best Regards, Tapan P.

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Hi Patricia,We're truly sorry to hear about the issues you encountered during your stay. Your experience is unacceptable, and we apologize for any discomfort or inconvenience caused. Ensuring a clean and comfortable environment for our guests is our top priority, and we take your feedback seriously. We'll immediately address the mold and cleanliness concerns, including inspecting and treating for pests. Additionally, we'll take measures to improve safety, such as addressing slippery floors. Your feedback is invaluable in helping us maintain our standards, and we appreciate you bringing these matters to our attention. If there's anything further we can do to assist you, please don't hesitate to reach out.Best Regards, Tapan P.

Dear Joshua, we appreciate you sharing your feedback following your recent stay. We regret to learn that certain aspects of our accommodations did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your comments are valuable, and we will certainly take them into consideration as we continue to make improvements. If your travels bring you back to the area, we would be grateful for the opportunity to provide you with an enhanced experience that aligns more closely with your preferences.Best Regards, Tapan P.

Dear Raymond, thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that you had a good experience during your visit. If there are specific areas where we can further improve or enhance your stay in the future, please don't hesitate to let us know. We appreciate your business and look forward to welcoming you back for another enjoyable stay.Best Regards, Tapan P.

Dear Marissa, we appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments about the hotel door and issues with card deactivation will be shared with our maintenance team to ensure a smoother experience for our guests. Additionally, we're sorry to hear about the concerns with the breakfast food. Rest assured, we'll look into this matter and work on improving our breakfast offerings. We appreciate your understanding, and if your travels bring you back to the area, we'd love another opportunity to provide you with a more positive experience.Best Regards, Tapan P.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we are sincerely sorry to hear about your extremely disappointing experience at our hotel. It is truly disheartening to learn that your room was in an unsanitary condition, and we deeply apologize for the inconvenience and distress this has caused you. The issues you described do not meet our standards of cleanliness, and we take full responsibility for the lapse in our service. We also regret that you did not receive the level of customer service you deserved when handling the concerns with the front desk. We are committed to resolving this matter promptly and to your satisfaction. Your feedback is invaluable to us, and we want to ensure that corrective measures are taken to prevent similar incidents in the future.Regarding your refund, we understand the importance of a timely resolution and will work with all relevant parties, including Expedia, to process your refund promptly. If you have not already done so, please provide us with your booking details, and we will initiate the necessary steps. Once again, we apologize for the negative impact this experience has had on your visit, and we genuinely hope to have the opportunity to regain your trust in the future. If there are any additional details or concerns you would like to share, please do not hesitate to reach out.Best Regards, Tapan P.

Dear Chrissy, we sincerely apologize for the experience you had during your stay with us. Your feedback is deeply concerning, and we take these matters very seriously. We understand your frustration regarding the issues you encountered in the room and the inconvenience you experienced with our staff. Rest assured, we will be investigating these matters thoroughly and taking appropriate action to handle them. Regarding your refund request, we will review the circumstances of your early check-out and discuss this matter with our management team to determine the best course of action. Please be assured that we will do our utmost to resolve this matter promptly. We truly apologize for the inconvenience and discomfort you have experienced, and we hope to have the opportunity to make amends. We will be in touch with you shortly to discuss this further.Best Regards, Tapan P.

Dear Michelle, we are deeply sorry to hear about the numerous issues you encountered during your stay with us. The experience you described is certainly not reflective of the standard of service and cleanliness we strive to provide to our guests. Please know that we take your feedback very seriously, and we will be sharing these concerns with our housekeeping and maintenance teams immediately to ensure that such incidents do not happen in the future. Additionally, we will review the issue with our staff to ensure that proper training is provided on respecting guests' privacy and adhering to Do Not Disturb signs. We understand that this experience has left a negative impression, and we truly apologize for any inconvenience and discomfort you experienced. We would appreciate the opportunity to discuss this further with you and make amends. Thank you for bringing these issues to our attention, and we hope to have the chance to regain your trust in the future.Best Regards, Tapan P.

Dear Betzabe, we sincerely apologize for the subpar experience you had during your stay. This is certainly not the level of service we aim to provide, and we deeply regret any inconvenience caused. Your feedback is invaluable to us, and we will share these issues with our team to ensure improvements are made. We understand your decision not to return, but we hope you might reconsider in the future if we have the opportunity to make it right. Thank you for bringing this to our attention.Best Regards, Tapan P.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we're truly sorry to hear about the cleanliness issues you encountered during your stay. This is certainly not the experience we want for our guests, and we sincerely apologize for the inconvenience and discomfort you experienced. Your feedback is invaluable, and we will share these concerns with our housekeeping and maintenance teams to ensure immediate improvements. We appreciate you bringing these matters to our attention and hope to have the opportunity to make it right on a future visit.Best Regards, Tapan P.

Dear Ronald, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards, Tapan P.

Dear Guillermo, thank you for your feedback. We're pleased to hear that your stay met your expectations. Should you have any suggestions or comments on how we could further improve, please feel free to share. We value your input and hope to have the opportunity to serve you again in the future.Best Regards, Tapan P.

Dear Joshua, we apologize for any confusion or inconvenience caused by the ghost charge you experienced upon arrival. We understand that unexpected charges can be frustrating, and we want to assure you that your feedback is taken seriously. We recommend reviewing the terms and conditions when making reservations online to ensure awareness of any pre-authorization policies. However, we also recognize the importance of clear communication and will investigate this matter to identify areas for improvement. If you have any further concerns or if there's anything specific you'd like to discuss, please feel free to reach out to our team. We appreciate your feedback and understanding. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future.Best Regards, Tapan P.

Dear Mayra, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Tapan P.

Dear Yesenia, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Tapan P.

Dear Rolando, we apologize for the inconvenience you faced with the cleanliness of the bed sheets in the first and second rooms. This does not meet the standards we aim to uphold for our guests. We'll share this immediately with our housekeeping team to ensure our rooms are properly cleaned and maintained for all our guests. We're glad to hear that the lady at the front desk was helpful and friendly and that you enjoyed the breakfast. However, we regret that the ice machine was not in working order during your stay. We'll have our maintenance team investigate and resolve the issue promptly. Your feedback is valuable to us as it helps us improve our services. Should you have any further concerns or if there's anything else we can do to make your future stays more enjoyable, please don't hesitate to let us know. We appreciate your understanding and hope to provide you with a better experience in the future.Best Regards, Tapan P.

Dear Amparo, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Tapan P.

Dear Brittany, we're genuinely sorry to hear about the issues you encountered during your stay. Your feedback is incredibly important to us as we strive to provide a comfortable and enjoyable experience for all our guests. We apologize for any inconvenience caused by the repairs in the bathroom and the non-functional light in your room. Maintaining our rooms in top-notch condition is crucial, and we regret that we fell short of expectations in this regard. Rest assured, we'll handle these maintenance concerns promptly to ensure a more seamless experience for future guests. We also apologize for the cleanliness issues you noticed with the doors of the hotel rooms. Our housekeeping team works diligently to maintain high standards of cleanliness throughout the property, and we apologize if this aspect did not meet your expectations. It's encouraging to know that you enjoyed the breakfast during your stay. However, we regret to hear that the beds didn't meet your comfort expectations. Your comments about the beds' stability will be shared with our maintenance team for immediate review and necessary improvements. We appreciate your understanding and patience. Your feedback is crucial in helping us identify areas for enhancement. Should your travels bring you back to our area, we hope to have another opportunity to provide you with a more positive and improved experience.Best Regards, Tapan P.

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Lupita, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Tapan P.

Dear Jesse, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Tapan P.

Dear Clariza, we are truly sorry to hear about your experience with the condition of the tub, sheets, and carpet during your stay. This is not the level of cleanliness and comfort we aim to provide for our guests. Please accept our sincere apologies for any inconvenience you encountered. Your feedback is valuable, and we will take immediate steps to handle these issues and ensure that such conditions do not happen in the future. If you choose to stay with us again, we will do our utmost to make sure your next experience is a significant improvement. Please don't hesitate to reach out with further concerns or suggestions. Your comfort and satisfaction are of utmost importance to us. Thank you for bringing this to our attention, and we look forward to the opportunity to better serve you on your next visit.Best Regards, Tapan P.

Dear Angelique, we're sorry to hear about the inconveniences you experienced during your stay. Our staff is dedicated to ensuring the safety and comfort of all guests, which may include adhering to certain policies regarding candles and lights. However, we apologize if this made your stay less enjoyable. We appreciate your feedback and will work to improve our services and communication. Thank you for sharing your comments, and we hope you might consider staying with us again in the future under more positive circumstances.Best Regards, Tapan P.

Dear Maria, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, Tapan P.

Dear Paula, thank you for sharing your feedback about your recent stay at our hotel. We're glad to hear that our staff provided you with great and kind service, and we appreciate your understanding of the elevator situation and the other issues you encountered during your stay. Your feedback is valuable to us, and we will use it to make improvements to ensure a better experience for our guests. We apologize for the stains on the floors and the issues with the shower water pressure and TV. We're happy to know that you enjoyed the comfortable bed and that you were able to get a good night's sleep. It's also good to hear that our hotel's location was convenient for your plans. We hope to have the opportunity to welcome you back in the future, and we'll strive to make your next stay even more enjoyable.Best Regards, Tapan P.

Dear Sacha, thank you for choosing to stay at our hotel and for sharing your feedback. We're pleased to hear that you found our front desk service to be perfect. However, we apologize for any issues you encountered during your stay, particularly the room's smell and the mold in the washroom. Your comfort and satisfaction are very important to us, and we take your comments seriously. We will certainly handle the issues you've mentioned to ensure a better experience for our future guests. We hope you will consider staying with us again in the future, and we will do our best to provide you with an improved experience. If you have any further concerns or if there's anything specific you'd like us to handle, please don't hesitate to reach out.Best Regards, Tapan P.