4/10 Poor
Maritza, Austin
29 Feb 2024
We were very disappointed with Ataraxy, we could not make it to our trip, my wife was hospitalize suddenly we notify Expidia and the hotel and Expidia was very nice to try to get a credit for us but Ataraxy will not accepted. we had other hotels booked and with the same situation they were understanding and gave us credit. We still are planning our trip but will not stay at Ataraxy. We felt no compassion or sympathy together unseen circumstances.
We appreciate Expidia who did a great job with cancel all our bookings. Thanks
Maritza
Stayed 2 nights in Feb 2024