4/10 Lemah
Laura
Mengembara bersama keluarga
14 Nov 2025
Sukakan: Kebersihan
The room was a little run down, but it was clean. There were exposed wires under the ac/heating unit that was concerning.
The biggest issue was the theft from the staff. A bag was left in the room at check out. 12 hrs later, upon arriving home and unpacking, I noticed the missing bag. It had one game in it and several boxes of cookies and snacks. I quickly called the hotel to let them know I’d left a bag in my room. They said they “recovered” the bag with the game inside, but didn’t know where the boxes of cookies and snacks went. They said they’d ask their “crew” in the morning and call me back.
The next morning came and left, no call. I called around 2:30 in the afternoon and spoke with a different representative from the hotel. He reported the bag and game were there, but not the food. Then said he was ask the “crew”. No follow up ever happened with the staff. It was like they took the $30 worth of snacks and cookies (half of the food was still sealed) and ate it in the break room or something. This staff is very dishonest. I will never stay at this location again.
Laura
Menginap 1 malam pada Nov 2025