2/10 Teruk
Andrea Marie
Pengembara perniagaan
25 Jun 2025
I booked the hotel for my 18 year old daughter to attend orientation for the U because it said minimum check in age was 18. She flew from Portland by herself to an unfamiliar city because she is a brave new adult. They would not let her check in because they “changed their policy” and you must be 21 to check in. She is alone and scared to death and they would not budge. The girl at the desk didn’t want to call the general manager because she doesn’t want to be disturbed after hours and she didn’t want to “lose her job”. I had to call my niece who knew someone in Salt Lake City to kindly rescue the poor girl. She had never met this person before that day. I have chest pain because of the anxiety it caused. This is NOT Okay leaving a young adult on the streets of SLC when I paid for the room fair and square. I lost 10 years off my life with this trauma. FIX THIS please!
Andrea Marie
Menginap 1 malam pada Jun 2025