Hotel Dekat Saint Margaret's Outdoor Labyrinth

"It was great"

"During our 2 night stay there was no hot water. Unfortunately, the staff chose to ignore the problem rather than address it with the guests (it was a property wide issue). That made for a shocking shower instead of an uncomfortable expectation. We were offered 5000 Marriott points in exchange (~$15-35). The nightly room rate was $225 after taxes. Ridiculous!"

"The best hotel! The location is fantastic, right next to El Paseo with all the restaurants and shopping. There’s a great spa and fitness centre plus two choices of where to eat. Parking is super easy and safe. The pool is fantastic and we loved the food and bar. "

"I have no complaints about this property, as this is one of the cheapest inns that is near the shuttle stop for Coachella. The pool is literally in front of our room, but we didn't even use it. There's a small cafe on the property that serves breakfast. It was so cozy, the vibe is so laid back, and if I were given an option to go back here, I would =) just because the other options out there were MORE EXPENSIVE, especially during APRIL."

"The staff was very friendly. Great set pf amenities for the price and type of hotel. And breakfast is as included. Location was also in walking distance of many other things. Would stay here again"

"Room was clean. Some areas were remodeled but some were not (for example the bathroom door). Breakfast quality was good but the room where they keep the food was small and had only one access point, creating congestion during morning hours. It’s been 17 days since I checked out but they still keep a hold on my credit card. "

"Loved the made to order breakfast. Pool was very refreshing. Staff were always helpful. "

"I regret to say that my experience at this hotel was highly unsatisfactory. The carpets throughout the property emitted a persistent and unpleasant odor, which significantly impacted the overall comfort of my stay. Additionally, the lack of water service during my visit was both inconvenient and unacceptable. While I did encounter two staff members who were courteous and helpful, the majority of the team appeared disengaged and unresponsive to guest needs."

"I am writing to formally request a full refund for our recent stay at your property, as the conditions were unacceptable and far below the standards expected of an Embassy Suites hotel. During our stay, we experienced multiple serious issues: No towels were available at the pool on several occasions. Mold was present in the bathtubs in two different rooms. Both rooms had broken tub stoppers. Towels provided were old and felt like worn rags. We found hair inside the drawers, which prevented us...

"Great seamless stay! Will be back! "

"Nice accommodations "

"Staff at front desk were very good and helpful. Lobby lounge is comfortable and has space for sitting or reading or working on computer. Property shows its age. Room clean enough but sheets were wrinkled and I thought maybe had not been changed until I checked them carefully. Bath fan sounded like it would fall from ceiling when turned off. Water faucets in bath and sink very old and not great to set temps or flow."

"Keep your personal belongings safe. Lots of sketchy people around. "

"Breakfast was great"

"Parking was very convenient and free! The check-in staff was very professional and caring. The room was very clean and everything was functioning normally. The breakfast was generous. Pool and spa as well as gym facility were perfectly adequate. The price value is amazing."

"Breakfast menu tasty and fresh. Biscuits and gravy. Fresh cinnamon rolls, POG drink. Room clean and well furnished, shower hot and powerful. Staff very accommodating and friendly. Great place to stay!"

"If you’re staying here for Coachella be prepared to get the run around and deal with rude management! They charge you the full amount of your stay a week before your stay without a warning. Housekeeping NEVER came to our room the entire 4 days we stayed there and we kept asking for them to come. So they said they’d refund us a whole whopping $30 for that inconvenience and now they’re refusing to give the refund. They keep saying they did refund me and they did not. I stayed here 2 years in a row...

"It was good, glad we could open window even just a little "

"We had to go to the upstairs room cause they where short on staff had to call the cleaning lady my self see if she can clean the room so we didn’t have to go upstairs due to my mom condition she said no I’m leaving I don’t have time to clean the room really bad experience it say breakfast including it was just coffee "

"Clean room, good staffing on site and prompt on requests for linen or towels etc. breakfast was good could use some more options for hash browns or bacon features but still good."