2/10 Terrible
Angela
29 Apr 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed here for 1 night out of my 2 nights booked. My family and I were not impressed with the lack of safety and cleanliness of this hotel. To start, walking in we found the room not cleaned properly with stains and burn holes found in sheets/bed spread and coffee grounds left in coffee pot. we cleaned the coffee pot thinking no big deal, as its a huge room and moved on. The biggest issue we had was that our toilet did not flush all the way. Even though it wasnt clogged by #2, we still had issues. We alerted the front desk and asked for a plunger just in case. the plunger they gave us was broken and as we went out for our activities for the day we asked them to resolve the toilet issue. we came back and still had issues with the toilet. We also had multiple issues with our key card to both get into our room, and the outside door to the building.
Safety: The hallways were very dimly lit even during the day and people were outside partying all night with loud music. we thought a fight was going to break out, and throughout the early morning there was a man outside suspiciously checking out our vehicle and bumming cigs and a light off my family member. The last straw for me was while eating breakfast I noticed the fire extinguisher has not been checked since Dec 2022. Also the breakfast choices were lacking. They had cereal (2 kinds), cookies (?), toast, oranges, oatmeal, turkey sausage, and potatoes. I dont normally write reviews but felt I needed to due to our terrible stay
Angela
Stayed 2 nights in Apr 2024